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Moving reviews in East Rutherford

Real People ~ Real Reviews ~ Real Results

  • The move went well, and it went quicker than expected. The workers were very careful, and only damaged one small area of our couch, which they have promised to repair. No walls or doorways were damaged during the move, which I was happy about. The final bill threw us off a bit though because the move took 2 hours less than we were quoted for, so I assumed our bill would be cheaper. However, they showed up with an extra mover that day, so when the bill came, they explained that the hourly rate increased because of the extra guy, which basically meant that the total bill would be about the same. I explained that I did not ask for the extra mover, so they should honor the original hourly rate that I was quoted, but I eventually gave in because I was just happy that the move went quicker than expected. Overall, I was happy with the job, so I paid the bill. This company was easy to work with, very professional, and I would definitely recommend them to others.
    - Jessica d.
  • Went well, they arrived on time, just as promised. There was no damage to anything moved or the premises. The moving team was very professional and courteous. They had estimated the move would take five hours and that was exactly what it took. We would absolutely recommend them.
    - Rose M.
  • Went very well from start to finish. The movers were courteous and very fast and neat. Mike was in communication throughout and very professional. Would recommend to a friend as they made the moving process less stressful. Thanks again for a great job.
    - Nick Z.
  • Make sure you order the right size the first time.
    They should have combination locks instead of a key. Sometimes it's going somewhere were the key can't get there in the time allowed.
    Need to consider how you pack the POD. The furniture should be put in first, less chance of damage.
    They should have a suggestion list when they leave the POD in how to pack it.


    - Betty K.
  • This was my first time using Lyndhurst movers.  I first called Patty and she set up an estimate. Andres arrived for the estimate on time.  On the day of the move, the movers arrived early.  They were fast, efficient and wrapped everything carefully.  I did not have a lot of furniture, but I did have a lot of boxes and whole process for an 80 mile move took only about 5 hours.  I would highly recommend Lyndhurst movers.
    - Joseph B.
  • Movers showed up on time as arranged and although only the foreman spoke english, things were packed up timely and operations went smoothly for the most part. I would point out that had I not kept a close eye on operations the movers may not have been as careful in moving heavy furniture as I had to instruct them to lift the furniture to prevent scratching my landlords hardwood floors. The move and unpacking at the next location also went smoothly. The problem arose when my landlord alerted me the next day to the fact that his wall had been damaged when the truck had been backed up, this damage was concealed with snow and so was not visible to me at the time. I then emailed the owner of the company to let him know about the damage, he promised to go by the property to have a look. When I followed up about two months later I discovered that he had not been to see the damage. I sent various emails over the next few months trying to coordinate a visit. At first he was responsive and promised to visit the property,although he rescheduled a few times, then he said he was busy and finally he stoped replying to my emails alltogether. My landlord finally repaired the damage and deducted the cost from my security deposit.
    - Mee Ling C.
  • The move went extremely well and was seamless. The entire process from the on-site estimate through packing, move and delivery of the contents was handled with complete professionalism and expertise. I actually felt relieved that things were going well and that Unversity Van Lines was delivering excellent service. I can honestly say that this move was a positive experience. Both the packers and movers were punctual. Because I live in an apartment building, the window to move in and out of the building is limited to a few hours. The move was properly staffed which enabled the move to occur within the alloted time window. Packing was done a day in advance and was handed with great care which included crating the many glass topped tables and other breakables including a big screen TV. The move was without incident and with the exception of damage to a lamp, all the other contents were delivered safely. Delivery was as scheduled and I was contacted in advance as promised. They we punctual and proceeded to unload the contents of the truck. The tracking system (numbered item count and detailed inventory) used by the movers including the packers, was instrumental and made the verification of the contents delivered efficient. I would suggest that prospective contractors of movers to do their research and to be open and candid about the move.
    - ROWAN M.
  • Picked up TV at my daughter's house in Fairfield, CT. My daughter was pleased with the care given in packing the item. She called at 11:00 am to say they were leaving and would arrive in about 1 1/4 hours (usual driving time). They arrived at my house in Bergen County, NJ, a distance of 60 miles, 2 1/2 hours later. It took about 10 minutes to bring TV in and set in in cabinet. Everything was intact. Price quote given me was for 5 hours time. Time taken was slightly over 4 hours. I'm sure I paid for an hour lunch stop; even then it didn't take 5 hours. I did not get a reduction in price.
    - Jo B.
  • They showed up on time, moved and wrapped all my furniture. The movers did a great job being efficient and effective.
    - Claire R.
  • They moved us. They took everything and did everything that we wanted. They set everything up. They did a very good job.
    - Mary T.
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Moving Companies in East Rutherford

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