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House Cleaning reviews in Denville

  • A
    Heart & Saul Cleaning Service Inc
    I took a short break from the services simply to feel like to I could clean my own place but i would laugh because it never looked like what they did and i could have been doing other things. Recently I moved to a new home and after some construction I just knew the best option was to contact them. They came immediately to ensure I would have a nice clean home before anything was moved in. I wish i had taken a picture. Once we settle in with everything, we will definitely have them back to keep us neat and clean. Well worth it. I don't feel like i just pay for a clean home, i pay for a piece of sanity and my time back.
    - Megan N.
  • F
    sparkling bubbles
    I've worked with cleaning people in the past. They did, by far, the worst job. They barely cleaned anything. I could have done it myself and they way over charged me. They charged me $225 to clean my whole house and they did a crap job. I now use a cleaning lady and I pay her $150 and it is night and day between what they do and my new cleaning lady.
    - Kris C.
  • D
    Hortensia Cleaning Service LLC
    However, most of the time they were late, unable to come during the scheduled time requiring a reschedule. They were supposed to continue on a biweekly schedule however, they just stopped coming even though we were very flexible/understanding of their lateness, missed cleanings. We will not be able to continue with this company because they are not reliable for our purposes which, requires a strict schedule and reliability. Otherwise, the performed cleaning were adequate.
    - lorena e.
  • A
    Magic Garage Cleaners
    Both David & Michael were prompt, courteous and hard workers. ?We had piles of "stuff" to get ride of and they removed ALL the stuff we didn't need in the garage, took our junk away, and totally reorganized the garage so that we are able to fit both vehicles in the garage!!! ?They organized everything...we have a lot of car cleaning products that they neatly organized in one section for us, as well as organized all the lawn items together, and all of the electric tools together. ?All other tools are neatly organized as well. ?They reorganized the shelving to make it easy to get what we need. ? Everything that should be together is now so organized its truly amazing!!! ?We also have this small storage area off the garage where our furnace is as this home has no basement. ?They totally organized that entire area as well, and did such a spectacular job. ?It is so wonderful to have an organized garage, and in my situation, organized storage area, and so glad that I was able to find a company such as Magic Garage to do this job.
    - mindy d.
  • A
    Window Genie of Northwest New Jersey
    Our windows were so dirty we could hardly see out of them. The two young men from Window Genie did a fantastic job. It doesn't look like there is glass in the windows. They were hard working an diligent. I will definitely hire them again.
    - Arlene S.
  • F
    ROBERT'S CLEANOUTS
    My correspondence with Robert early on went well.  He tried to accommodate my needs such as a dumpster for unwanted items.  He told me that he knew someone with a truck that could take care of this.  I said yes for an extra $350.  Robert came to my house to assess the attic and basement.  He took pix and then sent me a proposal. Here it is:
    Basement -- 2 Workers for 4 Hours = 8 Hours Total = $350 + $25 Supplies = $375 (Cash). 
    Anticipated time for Basement w/2 workers = 4-5 Hours.  Time over 4 hours is $75 per hour.
    We will Black bag items indicated in basement, and bring them upstairs and put in garage or outside by curb (you'll let us know).   There is No Heavy furniture to bring up.  Egress from Basement is across hall from basement stairs into garage.  
    Plus Attic -- Adding 3rd Worker, $135 for 4 hours.  $375 + $135 = $510 (Cash).
    Anticipated Time for Basement plus Attic w/3 workers = 4-5 Hours.    Time over 4 Hours is $125 per hour for 3 workers.
    I accepted his proposal using 3 men.  Prior to 6/16, I corresponded with Robert via email and told him I wanted to add televisions, filing cabinet and dishwasher to clean out.  I was concerned about all the garbage and requested his opinion in getting a dumpster.  He replied that he had a friend who could take care of the removal, but would also call my township about such removal.  He did.  I opted to use Robert's suggested friend who had a a truck to remove the junk.  
    lOn clean out day, a Uhaul truck, 3 men, and Robert showed up.  I thought the truck was going to be a dumpster truck.   Robert said the men would get rid of the garbage and donate the rest.  Robert accused me of adding more items than originally agreed upon.  He took pix and we emailed; I thought I was clear.  Upon arrival which was late, I reviewed with Robert again what to take out of the basement and attic.  I found that Robert didn't listen well.  I told him to leave my Hope Chest and Children's Toy Chest.  Both were ready to be taken, and I told Robert to put them back.  When things were cleared, I checked my Hope chest.  Robert had dumped the contents and did not tell me.  I was so upset.  It contained my grandmother's gifts to me and 34 years of memories.  Upon asking Robert , his cold-hearted response was, "Well, it's gone now."  I asked him how he would compensate for the mistake; he said, "How do I know what was in there?"  I found his response to be insensitive.  
    Robert underestimated the contents of this job.  The truck was too small to hold everything that needed to be taken, so the men left for over an hour to get rid of the first load and then returned to load the rest.  I had to pay for this extra hour while two men were gone.  Robert and another gentleman did continue to work.  If the right size truck was rented the job would not have taken an extra hour.
    In addition, the estimate included a fee for supplies.  Robert brought one box of large black bags.  I had to provide the men with more bags and masking tape.  When I was asked for the tape, I said ask Robert because I paid for the supplies.  Robert said that he had no tape, but he thought he had string in his car.  He did not have string or tape.
    In the end, I had to keep reminding Robert, to take the dishwasher, filing cabinet, and TVs out of the basement.  He told me that I didn't tell him that I wanted those taken.  I told him that I had the email which clearly states that I wanted those items taken.  In the end, these items were not taken because there was no room left in the truck..  They were put in my garage.  I heard Robert tell one of the men that they could be put out the next week for my township to take.  
     When I checked the attic, there were still items in there that were not take by the end of the job.  Robert said that I didn't tell him to take those items.  Again, I clearing told him on our first meeting and on the morning of the junk removal upon his arrival.  Robert didn't listen or write anything down to note what I wanted.
    I WAS SO AGGRAVATED THAT DAY; THIS WAS TRULY THE WORST EXPERIENCE I HAVE HAD WITH AN ANGIE'S LIST MEMBER PROVIDER.  I just wanted Robert gone.  
    I paid him $900 which included the extra hour with no mention from Robert about compensating for those items he threw away from my Hope Chest.  He frankly didn't care.  Robert did offer to come back the next week to put the TVs, filing cabinet and dishwasher out for my township to take.  I told Robert, "Don't come back."  At that point, I just wanted him out and never wanted him back in my home.  I had my son and son-in-law put the items out on the curb the next week.
    Beware if you have a large job.


    - Kathleen S.
  • A
    Happy Home Services Inc
    I have been using them over the past year. Three people come out for the service and use their own cleaning supplies. The only thing I supply with them is trash bags. I am very particular about house cleaning and they get it right every time. Everything is always spotless and I never have to question whether or not the service is done right. They take pride in what they do. The company is family owned and they make sure to hire the right people for their company. I have never had any problem contacting them and they have never missed an appointment. They also clean my daughter's house.
    - Kathleen S.
  • A
    Housecleaning by The OCD Sisters
    7 years ago,with trepidation, I decided to give in and get a quote for cleaning my new (to me) big old house in Palmetto, after admitting defeat at keeping up with it on my own. I was pleasantly surprised to find that it was actually quite affordable (less than it cost to clean my tiny apartment in San Francisco a couple of years ago).
    In addition to being affordable, it is cleaned well every time! After the first year, I decided to go for a shorter cleaning time to save cost, with the idea that Donna would get to the things she missed one time on her next visit. This way I could afford a cleaning every other week instead of just once a month. Well, she is incredible! I don't know how she does it, but I'm beginning to suspect some sort of bibbity bobbity boo action is going on while I'm at work, because each time she cleans, the place is spotless! If she isn't hitting every single thing on each visit, I can't figure out what she's missing. When noticed by Donna, she will tighten a loose screw, Adjust a wayward closet door and even scrape paint specs from my windows so over time, they are spotless.
    Donna has communicated openly and honestly from the start, and has completely kept up to make sure that we remain happy with the service. The times I have been home to interact with Donna herself , she has been friendly and charming.
    I have happily recommended Donna to friends and family (6 of which also use her services) and continue to sing her praises. More than her ability to get the job done, is her honestly and integrity. No job is without problems, either mine, hers or sometimes just because, but those problems allow you to see whether you are dealing with a reputable business or not. And I am! Donna is always capable and responsive to my interests. Whenever I call, I am met with her friendly voice, or a call back within minutes. I am very satisfied with Donna and give her and quot;a thumbs up!

    - Dale D.
  • F
    Happy Home Services Inc
    Good for the most part. I had a few things I was not satisfied with so I called to discuss. I was told I would get a call back that day or that someone would stop by so I would be able to show them what I was disappointed with. I have not received a call or a visit to date. Very unprofessional. For this reason I give them an "F" overall.
    - Gail H.
  • A
    Happy Home Services Inc
    My daughter had gotten married and I got it for her so that while she was on her honeymoon the whole house would be cleaned so when she came home she could just relax. She was so surprised and she just thought it was such a great gift. Everything was done well. The women were meticulous. And we were very pleased with how clean the floors looked.
    - Kathleen S.
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Home Cleaning Services in Denville

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