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Explore Our Solution Center for Helpful Basement Waterproofer Articles

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6 Questions to Ask a Basement Waterproofing Contractor

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Basement Waterproofing reviews in Cranford

  • A
    United Waterproofing Corp
    Giovanni was very professional and helpful. On the first visit, not only he explained all options I had replacing the failing old sump pump, he also fixed the piping on the pump so that I was not in an immediate danger of getting water in the house. For next several months I called and emailed Giovanni with plenty of questions and always had him responded promptly and patiently. No pressure ever. Installation went smoothly. The crew made sure they left the basement clean.
    - Aleksandr S.
  • A
    Quality 1st Basements
    Like most shore houses post-Sandy, we needed to make some remediation of our crawl space. We did a lot of due diligence and sought several estimates. Even though Quality 1st Basement was a bit higher in overall cost, we decided to go with the adage, "You get what you pay for"; especially when you consider we are dealing with the foundation of the house and not some other arbitrary detail like crown molding or drywall. One service we sought an estimate from actually charged us $99.00 for an estimate, calling it a 'survey and review' and said we could apply that amount to the purchase price if we chose to use them. That particular service was unprofessional, gave us a handwritten estimate on a form letter and then told us we had mold and that it would cost $1300 to remove; meanwhile, the estimator only stuck his head in the crawl space, along with some instrument connected to his iPhone and made that diagnosis - altogether that was one big red flag. His estimate for calculating square footage of our crawl space was also much greater than what Mike from 1st Quality and another engineer had given us. It begged the question, how can you give an estimate for cleaning and removing mold if you haven't looked in the entire crawl space? Again, you get what you pay for! Mike J. from 1st Quality, along with Jose and his crew who did the work were professionals from start to finish and worked with us and our budget. I would recommend using 1st Quality even if their price is higher; ask them to itemize and price out all the options they offer, they will gladly work with you.
    - George E.
  • A
    Select Basement Waterproofing Inc
    Outstanding company to work with.  You reach office staff immediately (without leaving messages) and start scheduling.  Rep offers you choices how to remedy your problem within budget.  You choose  when you want work started Crew arrives on time and frequently explains what they are doing and the next steps.  They do all the cleanup . Office staff does follow up calls to be sure you are satisfied with the work.

    - Mary M.
  • A
    Value Dry
    The job took three days as was predicted. The foreman (Jamie) was very well informed and communicated with us throughout the process, answering our questions. He and the team (two other workers) were prompt, considerate and always cleaned up at the end of each day and the final day.
    - Gwen P.
  • A
    WEATHER-TITE WATERPROOFING INC.
    The crew arrived on site and went about their work, total professionals. They completed the work over 2 days. They had to move some material out of their way but they were very careful. When finished they cleaned very well. I tested the system before making final payment and I am very pleased.
    - Kevin C.
  • B
    MC Home Improvements and Construction
    Went well overall. I feel like they could have worked a tad faster. Job took twice as long but the work was very very well done so I can't complain too much. The tiling work alone was beautiful. we didn't have anything too fancy done but you can tell the guys were expert tilers. Great attention to detail was taken in doing our bathroom in the installation of the fixtures and the electrical looked spot on...same with the windows and trim. Only issue was our wood floors needed to be touched up when painters tape removed the finish. The person that did the work messed up the first time, and honestly, it was just fixed and he really didn't do a great job again (missed spots, bumpy, put finish over a piece of hair!). The other issue was that the staff did some electrical work in the basement and had to drill holes in the wood beams. That was never cleaned and my basement is filled with wood bits everywhere. I didn't realize it until after they finished but now that will take me a half day to clean up. Oh well. Anyway, we love the bathroom and the work that was done by the staff of MC Home Management. Very professional staff but not too thrilled with some of their sub contractors.
    - Rita R.
  • C
    American A-1 Waterproofing
    He told what he would do to fix the problem over the phone without ever seeing my basement. He also told me about what it would cost. I decided not to use them at this time. I also realized later that I could have received a free estimate without ever paying the Big Deal of $49.00. Please refund my credit card. Thank you.
    - Deborah G.
  • A
    Scaldino Basement Solutions
    Nick the owner along with his crew is extremely professional. The work was preformed fast and quick. Basement was clean when they left. I highly recommend them.
    Added note. The float device that monitors and turns on the main sump pump went on the blink in January of 2013.(The back up kicked in)  It started beeping on Saturday Morning. I call Nick. He return my call immediately and was at the house twice on Saturday. Had the problem resolve at 8pm. Changing the whole unit.
    - Linda K.
  • A
    United Waterproofing Corp
    We were skeptical of the timing estimate but the day of the job they came with a team of six and by the time I came home for lunch, were nearly completed. They ran into a few issues trenching, but instead of charging us extra, just handled. The crew was United's people, they do not subcontract and the crew chief was very thorough on explaining and performing the work. They even brought a second team in during the afternoon and finished early. The work was done exactly as specified, they were very careful about keeping the areas clean and we were very happy with the job they did. We won't know until the next big storm on how effective the solution is but we are optimistic. We have already recommended them to neighbors.
    - Donald C.
  • A
    D'Aleo Basement Waterproofing and Masonry
    Pete was on-time for his appointment and discussed in depth what he would do and provided a quote for service.
    The french drains was replaced in ~ 2 days. Everything was clean and neat. However, there was one area that needed touch up. I had to call back for a follow-up which they did with no issue and VERY quickly. Since they were so responsive I wound up having them water proof walls by applying thermabond to walls. Which again they did quickly.
    Overall, Pete and his daughter were very responsive and I feel I got good value. No water so far!
    - Brian H.
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Waterproofing Contractors in Cranford

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