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Oriental Rug Cleaning reviews in Columbus

Real People ~ Real Reviews ~ Real Results

  • The project went excellently!
    (We found the company with the help of Angie's List).
    The technician first came out to evaluate our carpet areas and give us the estimate.
    When we accepted the estimate we got together and made an appointment for the tech to come out. He was right on time and immediately got to work. We have some very heavy pieces of furniture which I told him he did not have to move because, other than dust bunnies, the carpet was pretty clean underneath. However he has a very impressive technique for sliding the furniture safely out of the way so he could clean under all the furniture. We did not ask him to move the beds, a queen and a king, so he just reached as far under as he could.
    Please bear in mind that our carpets are old and worn in high traffic areas, especially the stairs. Our son is handicapped and drags his feet climbing the steps so the stairs had black marks on the old beige carpet. The tech informed us up front not to expect the stair rug to look new. We fully understood. I plan on having new carpet installed on the steps and then put a runner to protect them.
    The carpets and the area rugs came out looking new again, except of course the steps. The tech ten sprayed down the carpet "Scotch Guard" like treatment on all areas. We found him to be very meticulous, repeatedly going over areas where our dog had accidents until the urine stains were gone. He was very careful with the furniture and also great doing his cleanup. Where he had to stretch the carpet, in the walk-in closet, he had to cut out the bulge in the carpet then rejoin the two ends. This was because the storage shelves are permanently mounted the wall and were sitting on the carpet. The end result is that the bulge is gone and the repair is virtually invisible.
    We would hire Steam My Carpets again in a heartbeat. (maybe in a couple of months given our dog's dirty feet LOL)
    Please excuse my grammar and punctuation!
    Thanks for reading
    Norm
    - Norm A.
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Rug Cleaners in Columbus

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