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Basement & Foundation reviews in Columbus

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  • BEWARE! BEWARE! BEWARE! I had them remodel my basement. They punctured my water proofing system by using nails vs. liquid nails which resulted in mold growing in our basement (health concerns) and now will not take ANY accountability. The water proofers stepped up and fixed the issue right away for us because they were concerned for our health but Basic Basements could care less!!!! I've only requested Basic Basements to replace the moldy molding, a hole in the wall, and pay the balance for the work the water proofers did. As it is, the water proofers absorbed half of that cost so the out of pocket is only $1295.00 and Basic Basements has refused to help. They are requesting documentation that is going to cost me more $$ out of pocket before they even agree to assist. We are the innocent victims in all this. We spent over $38k (all our savings) to have our basement water proofed and finished and instead of enjoying new construction that we paid for we now have a moldy mess and outstanding debt to correct their mistake! I've reported them to the news and better business bureau and will continue to report them because I want other hard working consumers to know to avoid this company at all costs. We trusted in them, they were referred to us and they have done nothing to make this awful situation right!!! They out right refused. Don't make the same mistake we did! Just because they are licensed and insured doesn't mean they are a stand up company that cares about their customers.
    - Melissa M.
  • The Basement King representative, Idris, did not show up for the noon appointment.  At 12:30, we called Basement King to find out if there was a problem but no one answered the phone.  About 15 minutes later, we received a phone call from someone at Basement King who told us that no one would be coming since our home was outside their service area. My husband said that we would have appreciated if someone had contacted us earlier with this information so we could have made other plans.  He was told by the person on the phone that he was supposed to have called us earlier in the morning, to tell us no one would be coming, but got caught up in other things and didn't call.  The representative did apologize for not calling.
    In today's world, people's time is very valuable. Before a company makes a an appointment with a potential client, checking the client's location should be a basic step.  

    - Eileen L.
  • They were very professional and completed the work on schedule (within a month), and within budget.

    They worked with township on all matters except for filing for permit for which Gail send me all paperwork that was easy to understand.

    There was project manager overseeing the project and each team would finish their work in a day except for sheet rocking and  spackling that took three working days - which is normal for his kind of project.

    They were open to suggestions and taking  care of existing problems to comply with township code for no charge.

    I wanted some molding on the stairwell railing that was not in contract but they took care it without a fuss.

    Overall this is a great company if you like to finish your basement and cost less in comparison with other contractors.

    - Krishnakumar R.
  • I normally don't do reviews but I am taking a few minutes to do this because we have have found a great contact through Angie's List. We have used J Campo Contracting a few times in the past 1 1/2 yrs. He does excellent work and he is very professional. We have recommended him to several of our friends, who have also been very pleased with his work as well.
    - Regina M.
  • On time.  On estimate and efficient from sale to installation.  The installation crew was clean, knowledgeable and efficient.  Very professional.
    - Frank L.
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Foundation & Basement Contractors in Columbus

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