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Gutter Repair reviews in Colonia

Real People ~ Real Reviews ~ Real Results

  • Eric and his team did a great job. They were flexible to my needs (homeowner's insurance was involved), fair on pricing and accommodating with scheduling. I kept in constant contact with Eric through all the milestones of the project which included other contractors and architects. Despite the additional layers of complexity, Eric made sure I was happy. The crew doing the work was outstanding. Chris and Joe knew what they were doing and went the extra mile to ensure I was a happy customer when putting in the new beam and framing out the rafters. While MC Home was put on hold for several months while I addressed the roof and solar install I was also handling, they picked right back up when all of the snow thawed. Frank and Gio came in, listened to my ideas and brought everything to life. While I did invest a lot of my time into the project to handle the porch ceiling, electrical, screen installation and paint, I never would have been able to finish the porch in the same time frame without MC Home. They were a pleasure to work with and were able to provide me with additional contractors to finish the fascias, soffits, gutters and downspouts. It took over a year to call the project complete, but I was NEVER delayed because of MC Home. I'd hire them again if I come across a project I can't handle. Note: The pictures shows off their work (before and after soffits, gutters, downspouts and paint), but these were before I put the screens in. If I can upload more, I'll find some during the actual framing as both sides of the dormer were stripped down and new rafters put in...and to some serious specs laid out by the architect.
    - Brian B.
  • Exceptional job! Julio and his crew were very professional. This was not a small job by any means. The crew came in and completed the mission in 3 days. They even went over and above by dismantling my screen enclosure and removing it from the property. They left the site very clean. Milton (the site supervisor) ran the job like clockwork. He worked very closely with his team and paid close attention to every detail. I highly recommend these guys!
    - Luis T.
  • It took 6 months longer than suppose to. We had a mild winter and there would be weeks with no one working on the house, and when they did it was a Skelton crew and they only worked a few hours, like 3-4 hours.
    many mistakes along the way that things had to be redone.
    We got the C. O. June 1 2016. There is a 13 page punch list. That has never been done. They ignore phone calls and certified letters. A quote from Joe Percario himself when I was in the office to bring my punch list. His exact words to me were, " words are like the wind". So do not believe a word he says! They will promise you an upscale job, and they will do better than anyone else. Well my work is below standard and In fact so many things are done wrong and it's all noticeable. Like the roof, it puddles at the end. So water collects and in the winter that will cause problems. They tried blaming my architect for it. The architect looked at it Wrote me a letter stating it is the gutters causing the problem. The siding is already buckling and big gaps. The vents for dryers and my kitchen exhaust and others have no covers on the outside all it is is big holes. Loose wires nailed to a 2x4 and then nailed to the roof. The brickwork is coated in white when the rest is red, and the grout is black where the rest is like a grey. Eye soar right on the front porch next to the front door. Where tile meets hardwood it is such a poor job and so noticeable, also the threshold is placed next to the tile, not overlapping like it should so there is unfinished tile showing. The floor heaters in 2 bathrooms are not working, and we got no paperwork for them. What does that mean? The granite wasn't sealed behind the stove top. Blue tape still left on kick plate of kitchen cabinets after floors being varnished. Still stains on the floors from when they had propane heaters which left black circles on the hardwood floors. Also by the island the floor is not smooth like ripples. The bottom of the double oven the kitchen cabinet is kicked in with a dent ( bellow). Lights are hung not centered in bath and hallways, looks really bad. In basement one drain was replaced by them adding 5 more. 17 days after living in the house the sewer backed up and it came out of all those drains. They never installed a check valve! The entire basement was destroyed! It was a finished basement. They didn't even answer calls for that. I had to hire an outside plumber. Shower rod in Master Bath was hung 12 inches too high. I can barely reach it. Crown molding has visible seams. Master closet has poles that are not into the wall, so there are large gaps at ends so clothes can fall off. They were suppose to put soundproof insulation between first floor and second. The insulation is laying in the garage. Not in the ceiling. Moms (83 yrs old) bath was suppose to be zero clearance so she can step in and out easily, there is a 6" high and almost 7" wide step for her to go over with nothing to hold onto! Some of the bath floors no grout. Some drains are an eye soar sticking out of the wall with no cover. Closets doors are too hard on some, and others have nothing to hold then closed. Paint on the wood floors, never cleaned up. Outside of home where faucets were put in they were never sealed, also the gas line too never sealed. When the siding meets the brick large gaps not sealed or connected. Was suppose to get pavers and seed with hay. Never got any of it. Was promised a 12 year guarantee. I never did get that. I have more and can supply pictures of everything upon request. I just feel someone shouldn't have to go through the the stress I did by this company. They are so nice to your face till you sign on the dotted line and they get their money. Then you won't hear from them or get the job finished. Shame on them.
    - Diana D.
  • Called this provider on Thursday to get an estimate to replace our gutters.Was told by a woman on the phone someone would be out for the estimate between 9 and 10 on Friday. She said she would text us with a confirmation of that time. Of course no text or call was received. We called on Friday to confirm and was told by the same woman that he could be out sometime after 11. When we asked her why we didn't receive a text or call she just said she forgot. After we talked about it we felt if they are that unreliable with a prospective customer I would not trust giving them the job. When we called back to cancel the woman seemed annoyed and said fine and hung up. Big red flag- if you have trouble getting a provider over for an estimate you probably don't want to use them.
    - Joseph A.
  • They were supposed to be out here 2-3 weeks ago for a gutter appraisal and did not show up. Afterwards they wanted me to accommodate them for a new appointment last minute and I said no.  From the 2-3 other prices that I've been given he is by far the highest and he gave it to me over the phone rather than a written proposal. They did not perform any services but trying to get them to come by and give me a price was too much work.
    - Frank W.
  • Spoke with Bart in the office to get a proposal and to schedule a date for services.  Bart was very helpful and a pleasure to work with. John and his assistant came a few days later as scheduled.  John was very pleasant and professional. They worked the entire day installing the roof system.
    They installed 3" aluminum gravel stop around the perimeter and also installed 3x3 white gutter drip edge.  John also showed step by step pictures of the entire project.  Very pleased with the entire process and would hire them again.  Job well done.

    - Eileen P.
  • Spoke with Bart to schedule an appointment.  John came a couple days later as scheduled. He and assistant found the source of the leak which was around the chimney and made other repairs.  Very pleased with the work and would hire again.
    - Eileen P.
  • The owner, Ben, came out after a snow storm to check on the gutter and give an estimate.  He said he would contact me when the weather improved.  He did call without my having to call him and set a date to perform the work.  The gutter was at the top of the house.  He installed a new gutter and removed the old one.  Ben is very nice and personable.  He did a great job.  I did forget to ask for the senior discount but that's okay.  Overall I was very pleased with the whole process.
    - Eileen P.
  • They did a good job overall. They noticed that our roof was buckling. They did what they said they would do, they were on time, and worked efficiently. They broke a spotlight over the garage that they replaced with no problem.
    - Kathy M.
  • I had several leaks in my gutters and also needed them cleaned, so I got the Angie's List deal fro Ray Brown services.  They were prompt and responded by e-mail and phone relatively quickly.  We had gone back and forth on potential dates to have the work done but never could agree on a date.  Then, one night they said they would be in the next day to do the job.  I was caught off guard and not prepared to be home from work, but figured they were busy and this was my only opportunity.  So, I let them go ahead and do the work.  They asked when I would be home and I said maybe 6 pm, not realizing they were going to wait for final payment.  I thought they would send me a bill or leave it in my mailbox.  They scare my wife because she came home to two guys waiting for a check (they were nice though, so not too threatening).When I got home to inspect the work, I found they had disconnected the downspout from the underground drain and forgot to replace it.  Well, it rained/poured that day so I had a huge puddle in my yard and water in the basement.  NOT HAPPY.  Also, my gutters leaked still in the same places that I originally had a problem. I was not happy because they did not inform me what the real problem was with the gutters.  Granted, they were right that I needed new screens, but they should have told me before attempting to do the work and misrepresent that they fixed my problem.  Yeah, sure they cleaned my gutters...but that was only 1/2 my problem.  The leaks were another. I also told Ray about the disconnected downspout and said I expected some type of money back for the incomplete work. He instead sent a guy to my house to reconnect...after I already told him I fixed it myself.  He also sent him up to the roof to look at my leaks, but could not find any reason for the leaks.  It wasn't until I sent detailed pictures myself to Ray that he said the problem was with the gutter screens.  Why should I need to do the legwork if his guy was already at my house twice? I did not get a refund for any amount and was not happy.
    - Julie L.
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Gutter Repair Contractors in Colonia

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