Quality 1st Basements

A257 REVIEWS

Founded 1986 • Angie's List since May 2006

Angie's List certified badge

Awards & Badges

Angie's List Super Service Award badge
Super Service
Award 2018

Hours

Monday
7:30 AM - 5:00 PM
Tuesday
7:30 AM - 5:00 PM
Wednesday
7:30 AM - 5:00 PM
Thursday
7:30 AM - 5:00 PM
Friday
7:30 AM - 5:00 PM

Company Contact

359 RT-35

Cliffwood, NJ 07721

Description

Tom Romans Quality 1st Basements has been helping homeowners improve their homes for over 20 years. We have currently helped over 6,000 homeowners with All Things Basementy by designing effective solutions for their homes needs. Whether our homeowners are interested in waterproofing a wet basement, fixing cracked foundation walls, insulating their crawl spaces, finishing their basements with mold-resistant materials, and raising concrete slabs, we can help! Were currently the largest waterproofing company serving both residential and commercial clients in the tri-state area and are continuing to grow. As a member of the internationally renowned Basement Systems, Inc. network and Foundation Supportworks, Inc. network, we have global resources, but provide local service! The Basement Systems network thoroughly trains our employees at the Basement Systems, Inc. corporate headquarters in CT. Our hard work and dedication to our customers have earned us an A+ rating with the Better Business Bureau and several Super Service Awards from Angies List. We service most of New Jersey, all 5 boroughs of New York City and certain parts of Pennsylvania. Thousands of homeowners have experienced the Quality 1st Basement Systems difference. We invite you to do your homework and check out our credentials and compare. Put our experience and integrity to work protecting your investment. Our reputation exceeds all others because of our culture of WOW customer service....

Verified Reviews

257 Total Reviews
Read reviews by category
Basement Waterproofing (225)Wells and Pumps (60)Foundation Repair (33)Drain Pipe Installation (31)Plumbing (21)Concrete Pouring and Repair (18)Flooring Sales and Installation (10)Basement Remodeling (10)Insulation (10)Windows (6)Carpet Sales and Installation (3)Concrete Driveways (2)

Showing 1-10 of 257 reviews
A

RATED

10/22/2019

This is a review of the *experience* we had with Quality. We had the basement waterproofed, so we won't really know how good the job is until a big rainstorm! So this is just the experience we had before and during the job. We reached out to Quality based on the Angie's List reviews, and were convinced by the visit from Greg. He was so knowledgeable about the water problems, and pointed out the ye...

DESCRIPTION OF WORK
Basement waterproofing

CATEGORY basement waterproofing

COST $15,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 10/21/2019

A

RATED

07/31/2019

I seldom leave any reviews but this is one of the best contractors we have ever dealt with thus far! To start, their pricing is quite competitive. Secondly, I feel they probably have some of the best professionals in this industry. Communications with the sales person Javier is an enjoyment. He is honest, super responsive, polite, patient, and immensely professional. You won’t feel any pressure de...

DESCRIPTION OF WORK
We got water leakage in our finished basement and would like to install a drain system.

CATEGORY basement waterproofing

COST $3,415

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 07/31/2019

A

RATED

07/24/2019

Quality First was amazing! They came as soon as we needed them and really worked with us on scheduling and payments. They came back a second day as a last minute appointment (but first appointment of the day!) when we were concerned with some water in the basement that wasn't part of the original job. Angela was amazing and texting me past business hours to figure out what was wrong. I would use t...

DESCRIPTION OF WORK
First Rate Job!

CATEGORY basement waterproofing

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 07/24/2019

SERVICE PROVIDER RESPONSE

Hi [Member Name Removed], Thank you so much for giving Angela a shout out! We greatly appreciate you taking the time share your experience and write us a review! Please don't hesitate to give us a call in the future if you need anything at all.
A

RATED

07/01/2019

The process was fairly quick and the job was well done.

DESCRIPTION OF WORK
Concrete Leveling

CATEGORY mudjacking

COST $2,600

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 06/25/2019

SERVICE PROVIDER RESPONSE

Thank you for choosing Quality 1st Basements to lift and level your concrete.
A

RATED

04/23/2019

We used quality 1st on two occasions in the past year to address water in the basement of our brownstone. They first addressed the problem from the crawlspace - installed a sump pump, water guard trench, and cleanspace wall system (they also added support to the ceiling, which is the floor of a kitchen above). Their approach was sound, the cost was fair, and we were very happy with their service a...

DESCRIPTION OF WORK
basement waterproofing

CATEGORY basement waterproofing, wells

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 03/15/2019

SERVICE PROVIDER RESPONSE

Thank you for choosing Quality 1st Basements to provide a solution to your water concerns!
A

RATED

03/12/2019

From the initial phone call to the completion of the job Quality 1st provided top notch professional service. A couple points which makes this easy to write. Communication is key whether in person or via telephone and Q1 was exceptional in this regard at every point. Telephone conversations with customer services was pleasant and cordial, never rushed or snotty. Paul our salesman was here for quit...

DESCRIPTION OF WORK
Sump pump and basement waterproof

CATEGORY basement waterproofing

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 03/07/2019

SERVICE PROVIDER RESPONSE

Hi [Member Name Removed], thank you so much for writing us this amazing review on your experience with our team and overall company. We are so happy you chose Quality 1st Basements!
A

RATED

03/11/2019

The activity went well, on inspection some minor corrective items were noted which were readily handled with due dispatch before the team left the site. A re-inspection will be done after everything settles but do not expect any issues. The task was all outdoors thus weather factored in as the main non-work issue. Wherein scheduled times to perform this work were canceled a couple times by the wor...

DESCRIPTION OF WORK
Concrete sidewalk leveling

CATEGORY mudjacking

COST $1,050

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 03/11/2019

SERVICE PROVIDER RESPONSE

Hi [Member Name Removed], thank you for sharing you your experience with our company. We value the feedback of all our customers.
A

RATED

02/27/2019

Wow, these guys were great. Professional, fast, and clean (important with a finished and carpeted basement). Price was very reasonable, and the peace of mind with 3 pumps instead of just one is priceless. The workers were on time, polite, and efficient.

DESCRIPTION OF WORK
Needed better sump pump assurance to keep water out of finished and carpeted basement.

CATEGORY basement waterproofing

COST $2,500

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 02/26/2019

SERVICE PROVIDER RESPONSE

Thank you for choosing Quality 1st to keep your home healthy and dry. We appreciate you taking the time to share your experience with our company. This feedback let's us know that we are doing right by our customers.
A

RATED

02/23/2019

I have no complaints. Our basement looks great and dry. It looks beautiful. If possible, an A+ for them. If I needed them again, I will definitely use them. When the man came for an estimate, there was no hard selling made. The work people were nice, courteous, and very respectful. They got the work done quickly in just a day and a half.

DESCRIPTION OF WORK
They completely waterproofed my basement.

CATEGORY basement waterproofing

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 01/23/2019

SERVICE PROVIDER RESPONSE

Hi [Member Name Removed] Thank you so much for taking the time to share your experience with our company. We greatly appreciate the feedback!
A

RATED

02/15/2019

It was perfect. These people are clean, they work professionally and did the work within the time frame they said. Their price is reasonable and I would always recommend them.

DESCRIPTION OF WORK
Put in french drains and a sump pump.

CATEGORY basement waterproofing, wells, drain pipe

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 01/25/2019

SERVICE PROVIDER RESPONSE

Thank you so much for taking the time to share your experience!

Services Offered

Basement Waterproofing and Basement Finishing, Foundation Repair, Crawl Space Encapsulation and Insulation, Bilco door replacement, Sump pumps, Dehumidifiers, French drains, Concrete leveling, Vapor barriers for the crawl space and basement, Crawl Space Encapsulation, Insulated wall panels, Flooring, Sub floor matting, Bowing & cracked basement wall repair, Sagging floor repair, Helical & push piers, Support jacks, Humidity & mold control, Concrete leveling, Concrete Raising, Wall Stabilization

Services Not Offered

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General Information
Licensed
Yes
Bonded
No
Insured
Yes
Free Estimates
Yes
Payment Options
Check, Visa, MasterCard, American Express, Discover, Financing Available
Senior Discount
5%
Emergency Service
Yes
Warranties
Yes
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.