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Pool And Spa Cleaning reviews in Butler

  • A
    Metro Pools, LLC
    Knowledgeable, professional, responsive ���three words that describe our experience with Metro Pools. Phil and his entire team not only installed a beautiful 18x36 in ground pool, but provided us with excellent customer service along the way. Looking for a company that takes pride in their work while treating customers like family? Choose Metro Pools.
    - Christopher L.
  • A
    Metro Pools, LLC
    Metro Pools took what was a very old inground pool and made it look brand new again. My Loop Loc Pearl Essence liner has a beautiful shimmer and sparkle! Makes me happy every time I look at it :) I also love the permanent stairs that were installed because I no longer have to yank myself out of the pool using a ladder- nice touch. The project didn't always go smooth since everything being upgraded was ancient, but I was impressed that the owner (Phil) listened to my input and always kept me up-to-date. He put in overtime and went the extra mile to ensure that the end result was more than satisfactory, which was greatly appreciated. Alexa manages the office and she is knowledgeable and really pleasant to work with. I have to say that after all their hard work... my pool no longer looks retro because I went with Metro! I added a panoramic photo of the finished product which distorts the pool shape a bit, but you'll see the awesome end result. A+ for a job well done. Thanks Metro, you rock!!
    - Tracy M.
  • A
    All Service Pools
    It's hard to find someone to work on above ground pools. We are so happy we found CJ at All Service. The installation of our new liner went off without a glitch. Problems we had in the past with leaky skimmers and such did not exist. He did exactly what he said he would for a fair price and we couldn't be happier. My nightmare is over!
    - Linda E.
  • A
    Richardpools
    Called Richards Pools and told him what I needed. He gave me a quote of what it would cost and set up a schedule. Richard and crew arrived on time. He also called ahead saying he would be on his way. They went to work right away fixed everything that needed fixing and installed the liner. Very professional, neat and excellent work. I highly recommend Richards Pools I am very satisfied.
    - Vincent S.
  • A
    Metro Pools, LLC
    We researched several pool companies for months.   We put in an in ground pool at old house and used a big name pool installer... BIG MISTAKE!  thousands of dollars in hidden costs, no personalized service and a lot more expensive!
    Metro Pools beat all competitor prices!  There were there when they said they would be and worked very hard to stay on schedule.
    Always very respectful and didn't leave my yard strewn with garbage like other installer. 
    Worked with electrical contractor, plumber, fence company and mason to ensure a smooth, no hassle experience. 

    Great company! Professional, neat and sticks to their word. NO hidden costs!!!!!


    - Heather P.
  • A
    The Pool Boss
    As I said I have been using this service for several years and I don't have any complaints.  I don't even need to be home.  The pool is open on the day scheduled.  All ladders, are secured and pool cover is neatly stored in my shed.   It is a seamless service that I am happy to have.   They have also installed a heater, filter and pump.  All done without any issues.   They also provide full personal instruction on maintaining your equipment.
    - Diane C.
  • A
    Metro Pools, LLC

    New pool liner installation went well.  High quality Loop-Loc 28 mil liner and capable service people.  Some initial small wrinkles concerned me but Phil (owner) suggested waiting over the summer to see if they dissipated and, as he suggested, they all went away within 6 weeks or so. As far as I can tell It is a wrinkle-free installation.  They definitely performed as promised for the quoted price. No surprises.

    The only thing I can suggest that could have been better:  although the installers swept and vacuumed the vermiculite pool bottom pretty well, if they would have swept and vacuumed the pool bottom one more time before installing the liner to get a few more of the little pieces of grit that show up as tiny bumps you feel under your feet after the liner is installed.  This is probably not anything really important, just something I noticed that most people probably wouldn't. I didn't even mention this to Metro after the install and I mention it now only because they seem like the type of company that wants to continuously improve what they do. 

    The bottom line is that you should give Metro a try.  As you can see I am pretty picky and I would use them again.


    - DAVID B.
  • F
    North Eastern Pools LLc
    The work was completed in about 5 hours. However, upon inspection the liner appeared to be installed incorrectly. The walls of the liner were not flat, the bottom of the liner had wrinkles and the liner surrounding the water return was bulging. They left before I had a chance to inspect the work. I called and told them of my concern. I was told to fill the pool and the wrinkles and all would be ok. It was not I filled the pool with water and the wrinkles were still there. It  also became apparent that the floor of the pool was not made flat so the liner could be smoothed.. I have tried repeatedly to contact them and have them come and remedy this liner. they told me they would come by but never did. As time went by I noticed that the liner around the water return was tore. According to the installation instructions tihis is caused by incorrect installation. After repeated calls and sending picture of the liner to them i gave up and wrote the company asking for a refund since the liner was installed incorrectly and it was now torn and unusable. I have not heard from them since.I believe I am due a refund since this contractor failed to come back, meet with me and remedy this liner. This company has been unresponsive to correct this issue. I would not recommend them for any business.
    - Vincent S.
  • A
    The Pool Boss

    I reached out to The Pool Boss not knowing what to do about my pool cover. Over the years the pool cover had experienced some wear and tear and needed to be replaced. The Pool Boss came to our home, picked up the cover, and came back four days later with a new cover. We were extremely happy with the pricing, turn around time, and the professionalism of the company. We highly recommend The Pool Boss for pool related services. Thank you.


    - Donald D.
  • A
    ALL POOL DEMOLITION CO
    We did not use the service, as we did not buy the property.
    The proposal was thorough and seemed to be fairly priced - did not compare to any other service, hence an "n/a" price rating. All Pool was very responsive, and very professional. I would highly recommend that anyone looking to remove a pool contact this company.
    - tom b.
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Pool And Spa Cleaners in Butler

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