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Chimney Repair reviews in Butler

  • A
    A1Infinity Construction LLC
    Very smooth, came on time and completed excellent work in a very timely manner. The owner and helper were very respectful and did not leave a mess. I would recommend them, and use them again in the future.
    - Philip K.
  • B
    Top Hat & Tails Corp Professional Chimney Services
    Very punctual, timely and extremely personable. Did a thorough job of the inspection. But his estimates of the cost to repair were way higher than we got elsewhere. In retrospect, for inspections, one should hire a firm that ONLY does inspections. Too much probability for conflict of interest, if the firm does both inspections and repairs.
    - Ashwani V.
  • A
    American Chimney Service
    This was the 2nd time I used them and the experience was amazing. They showed up when promised, work was done quickly, they cleaned up after themselves, explained the work and even took pictures. It was great!
    - Kevin S.
  • A
    JC Contractor LLC
    Process was very smooth. Noted a special on roofing services being offered by the company via Angie's List. Contacted company representative...making an appointment was easy...and Jose (the owner/operator) showed up on time on the agreed upon date/time. Jose made a quick assessment of the problem (missing shingles) and repaired them. He then (at my request) inspected the rest of the roof and the chimney flashing, and gave me what seems to be a very reasonable for full replacement...which it does need.
    - John H.
  • A
    Flue Tech Inc
    They were polite, informative and professional. He even went onto my roof and took a video so I could see what was going on with surface structure of my chimney. Thank you to Angie's list and to Flute Tech Inc.
    - Debbie L.
  • D
    Top Hat & Tails Corp Professional Chimney Services
    This service started of good. Showed up on time and did a thorough inspection of chimney and heating system. Took pictures via camera in the chimney the detailed problems inside.? Where this service failed is that its been 7 weeks and I have not received a report that I can use to start repairs. I have emailed and called frequently and there has been no response. ?To make matters worse, he hit on my wife and asked for donuts that were sitting on the counter.? I would never recommend or utilize this service again. ?It was a wasted $119.00.
    - Christopher W.
  • F
    Interstate Ventilation
    Our experience with this company was extremely disappointing.  We responded to a phone solicitation offering to clean our chimney  for $175.00, a special 'senior' price.  Three technicians arrived promptly at 1:00 PM.  They went onto the roof to inspect the chimney and reported the $175.00 offer was not applicable since the chimney was heavily coated with creosote and would require a different, far more elaborate technique to clean.  They said the new technique included multiple acid scrubs utilizing a chain drill bit. and would take the remainder of the day and into the following day.  The cost of the alternate technique was $1925.00.  The lead technician also advised against using the fireplace until the chimney was cleaned due to the 'dangerous' condition of the chimney.  It had been a number of years since the chimney had been cleaned so we were not surprised that extra time and effort were required although we felt $1925.00 was quite high.  Despite our misgivings we authorized the technicians to proceed.
    Much to our surprise the work was completed within an hour.  Having arrived at 1:00 PM and departed by 3:00 PM a total of two hours time and effort was involved.  When this was pointed out to the lead technician along with our expectation the price would be significantly less than $1925.00 he replied the price was always $1925.00 regardless of how long the work actually took.  Since we had authorized the work we reluctantly paid $2225.00 (the extra $300.00 was for repairs to the chimney cement).  Had we been told the job COULD take between 1 hour and 1.5 days at a fixed cost of $1925.00 we would never have authorized the work to proceed.
    The following morning we called the company's office to express our displeasure and to request a significant refund to a more reasonable price.  We were told the technique used was always done at a fixed price of $1925.00 regardless of how long it took.  Although we feel this is a very 'unusual' pricing policy the company has a right to use it as long as the customer is made aware of it.  We were not.  The technician said the work WOULD take 1.5 days.  At best this is a questionable business practice.  After some discussion we received a refund of $225.00 (10% of total price), an amount we regard as totally inadequate.  We most certainly will never use Interstate Ventilation again nor will we recommend it to anyone.
    - Thomas B.
  • A
    Flue Tech Inc
    they were running behind, but their office kept me apprised as to timing, which I appreciated.  we had never had our chimneys

    swept before and I didn't know what to expect relating to debris.  they assured me immediately that everything would be

    vacuumed  and swept.  they went to roof to inspect as well.  we have 2 chimneys back to back.  was prepared to pay for

    second chimney sweeping, but was told that it had never been used and that I would not be charged. 

    emailed recommendations for issues found during inspection.  we will definitely use them again, and highly recommend.

    truly professional and honest.
    - bonnie h.
  • F
    Guardian Chimney LLC
    Called twice, once on Saturday but was not sure they would be open so left a message.  Then to be sure, I called again on Monday and the message said that someone would call me back in 15 minutes.  I left another message.  A week later and no call yet.
    - Perry B.
  • A
    A1 Progressive Construction
    They were professional on time and did exactly what was required, very good team of installers. If there was an issue they explained what they found and how best to fix it.
    - Dennis P.
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Chimney Repair Services in Butler

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