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Mark Tuz Appliance Repair INC

Founded 1999 • Angie's List since June 2010

A Rated | 9 Reviews

Service Categories

Description

Authorized service for Frigidaire and Electrolux appliances...

Other local Pros in your area

A
All Jersey Appliance Repair

Family owned and operated with over 20 years experience- Reliable service @ affordable prices- Fully insured-No hidden costs--$85.00 service call fee-- Labor is $75.00 for the first hour and the only additional costs is the parts-- 10% off service call fee if you mention Angie's list--.

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Verified Reviews

A few reviews for this pro…

A

RATED

04/28/2020

Mark, you are a genius, you successfully diagnosed a problem with my old freezer in a matter of moments. It turns out that the broken part is now obsolete, and no one carries it anymore. Mark researched the part and found a replacement. The part was ordered and it arrived very fast and the installation was just 30 minutes and the freeze works great again. Honest, reliable, and great service prices...

DESCRIPTION OF WORK
Repaired Freezer

CATEGORY appliance repair

SERVICE PROVIDER RESPONSE

Thanks so much [Member Name Removed]!! It was our pleasure to help. Thank you for your great review!
F

RATED

08/15/2016

Terrible . Tried to schedule a service appointment, the contact tried to diagnose problem over the phone, was incorrect, but insisted otherwise. Lousy customer service!

DESCRIPTION OF WORK
Microwave repair

CATEGORY appliance repair

SERVICE PROVIDER RESPONSE

Our company doesn't "try to diagnose problems over the phone." We do sometimes offer simple suggestions to correct an issue prior to having a repairman out. (as many honest companies do) Often a newer major appliance merely needs a computer "reset." Many computerized appliances today are very much like a home computer--and sometimes need a reset after a power interruption. Since honesty isn't comm...
A

RATED

10/29/2014

I called to have Mark come in to check out my washing machine which was giving me an error code and wasnt operating at all. Without even having to come in, Nancy called me back and told me which steps to take to fix the problem on my own. I was very pleasantly surprised and thankful for their service. Ill definitely be going to them the next time one of my appliances acts up. Thanks again!

DESCRIPTION OF WORK
They resolved a washing machine problem over the phone.

CATEGORY appliance repair

SERVICE PROVIDER RESPONSE

Thank you!! We were happy to help you, especially since we don't do service in your area. We appreciate your review!
C

RATED

01/13/2014

See comments above

DESCRIPTION OF WORK
We rated Mark yesterday from a service call on Sat. We were happy with his initial response and repair. However we had to call him back out for same issue. He did respond today but couldnt resolve issue. He mentioned his Wife googled the issue which we found odd. He did not troubleshoot and told us it could be the circuit board again which he replaced 1 yr ago. He did refund us for part replaced and charged us for trip/labor. We decided to call another company from Angies List who turned out to be very knowlegeable. He pulled cover off and found issue quickly and replaced it. His rate was fair. Its disappointing that Mark didnt work out . Nice guy

CATEGORY appliance repair

SERVICE PROVIDER RESPONSE

Please see this same customer's review from one year prior--when we worked on this same dryer--we've copied and pasted it here: "Mark responded quickly after the sandy storm. We had electrical damage to our dryer. Mark ordered the board and completed work within days of request. He also repaired a drum problem that we had been dealing with for an extended period of time out fear for cost. It was a...
A

RATED

07/22/2013

Very prompt and professional. Was knowledgeable about my appliance and fixed it well. Would use him again.

DESCRIPTION OF WORK
My dishwasher was not heating to dry.

CATEGORY appliance repair

SERVICE PROVIDER RESPONSE

Thank you!! We greatly appreciate your business and review!!

Services Offered

Major appliance repair: Refrigerators, freezers, washers, dryers, dishwashers, ranges, etc.

Services Not Offered

We don't sell appliances or appliance parts. We only order/sell appliance parts that we are going to install.

General Information
Free Estimates
No
Payment Options
Check, Financing Available
Senior Discount
No
Emergency Service
No
Warranties
Yes