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Concrete Repair reviews in Atlantic Highlands

  • C
    Quality 1st Basements
    Their salesperson arrived promptly and provided me with a lot of information about their process. An estimate followed promptly as well. I own a condominium unit in an aging community (the infrastructure, not necessarily the residents). As a result there is a lot of concrete work to be done. The board decided to have one slab done with this process and see if it was something we wanted to use in the future. The first time the technicians arrived they were a day late with no call. An emergency had arisen on their previous job and I was only informed when I called and was asked why I had waited until the end of the work day to call. When they did arrive the next day they worked on the slab but were not able to level it. I was told they could put the trip hazard in a less conspicuous area but couldn't eliminate it. They had to come back to seal the joints so I agreed to see what the slab looked like at that time. By the next day the slab had sunk and the trip hazard was as bad as before. I called, spoke to a project manager and expressed my dissatisfaction. When the the crew returned I was offered the same excuses for not being able to level the slab and again an attempt was made to put the trip hazard in a less conspicuous corner of the slab where proximity to a shrub made walking over the hazard less likely. After several more days the slab had again settled. I called and reminded the project manager that they guaranteed no more that 1/4" settlement and that my job had never achieved that level to begin with. A crew was sent out a third time this time with a technical supervisor. Again the slab was raised, the same excuses were offered and the trip hazard remained in the least dangerous place. After a couple of weeks the slab now seems stable if not level. Quality 1st is a victim of their own promotional materials. They promise far more than they were able to accomplish in my situation. They showed driveway slabs, factory floors etc. being leveled perfectly with their process. My job, a single slab of a sidewalk, couldn't be managed. The community will not be using this process or this company in the future.
    - Walter T.
  • C
    Goias Home Improvement
    The patio door of the walk-out basement of our condo was leaking water at the base resulting in rot on the door and the framing (possibly termites as well). I obtained 3 estimates and suggestions for how the problem should be solved. All agreed that the existing concrete patio should be lowered and pitched more away from the house. I accepted Goias? estimate based purely on price since all three were highly rated on Angie?s List and nothing negative came up during the estimate process.
     
    I ordered the new patio door (Andersen) from Lowe?s. In the meantime Goias? masons removed the old concrete slab and poured a new one, regrading in the process. There was a misunderstanding about the size of the new slab since it was supposed to be larger than the old one, but was poured the same size. A small matter, but no refund was offered since the larger amount of concrete was ordered and payed for even if not used. I didn?t get any complaints from my neighbors and the site was cleaned up well.

    When the door came in we arranged for a time for the installation. I wanted to be there when the work was done so I arranged to take the day off from work. The workers arrived at 11:30 and had to come back the next day to finish.  The old door and rotten framing was removed. The rough opening was re-framed and the new door installed and exterior trim applied. The installation looked good. The exterior trim was neat and nicely finished. One red flag went up when there were some pieces of trim and hardware left over and the workers speculated about where they might go and why they weren?t needed. A quick look at the instructions (by me) solved that mystery.
     
    As luck would have it, the weekend after the installation we had a driving rainstorm. In the middle of the night I went down to the basement to check things out and there was a puddle of water on the floor and it was coming in under the new door.

    The next morning I called Goias and they assured me it would be made right, but they were working on a big job on Long Island and weren?t sure when then could get back. I insisted that it be fixed before it rained again and arrangements were eventually made for them to come on a Sunday. Additional caulking was added at the base on the exterior. I checked it with a garden hose a few days later and it appears to be watertight.
     
    Obviously, I would have preferred the job to have been done properly the first time, but if there are no further problems I will be satisfied. I wouldn?t use this company again and wouldn?t recommend them but my experience may have been the exception since they were so highly recommended.        
    - Walter T.
  • A
    Philip Cardelfe Masonry LLC
    great, I will use these guys again in the future
    - Joseph M.
  • F
    Mazzei Group Construction
    He said he would stop by but he never showed up.
    - Joyce W.
  • F
    Pereira Masonry LLC
    He was rude and yelled at me. He said he would get back to me but he never called, even after leaving a message.
    - Joyce W.
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Concrete Contractors in Atlantic Highlands

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