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Repair & Maintenance reviews in Asbury

  • A
    Excellent experience with Appliance Master. Prompt response for a service call on my Whirlpool dual oven range. The top oven wasn't working properly and the technician was very knowledgeable. He diagnosed the problem and had to order the proper replacement part from Whirlpool directly. Once the part came in the same technician came back to finish the repair. He was super efficient, friendly and respectful. Pricing for the service call was very fair and they guarantee the work performed.
    - Nicole S.
  • F
    Well my appt. was for 6/30. I night before they called telling me the tech could not make it. So, they came out on 7/3. The tech showed up unprepared. My housband had to go to Home Depot to get the Gas line. Ok! All was done he turned the dryer on and it worked. He took my payment and left. After he left i put a load in pushed start and nothing. I called the company and told them was was going on. I then asked if he could come back. "I was told NO" that I would have to wait until Friday. I said, YOUR KIDDING ME. I told them i needed someone to come back that i was going on vacation. They then went as far to tell me to go find another company. How dare you. Is this how you do business. Take my payment then leave me hanging. Poor customer service. I did call American Express to stop payment. I did email the owner. But, he never responded.
    - michele n.
  • C
    The repair went well on 7/10/15 and I paid $361.04.

    The same problem occurred in March, 2016. (noise when running)
    A friend of mine, not an appliance repair person looked at it.
    The dryer did not have to be moved. Screws had to be removed and front panel came off. In the lower left front was the blower wheel.
    He saw it was cracked. He said it looked like it had never been replaced.
    He went on line and found the part, blower wheel with retainer pin for $15.13. I ordered the part on 4/22/16. The website, Appliance Parts, shipped the part the next day. Their information about the repair said, "Repair time 15 minutes".
    He put the new blower wheel in less than a half hour, by himself, and the dryer has been running great since.

    I called the company on 5/3/16 to discuss the initial repair that they charged me $361.04. I emailed a copy of their bill and the invoice I paid for the new Blower Wheel for $15.13. I called again on 5/18/16. To date, I have not received any response frpm Appliance Master.
    - Carole C.
  • A
    It went very well. He went over the piano anatomy with me and identified a crack in the sound board. He explained exactly how he diagnosed the piano and what we would be doing to tune it. He was honest with the potential outcomes and was very careful as he worked. He has a very calm and comfortable demeanor. He is friendly and a hard worker at the same time. He is an experienced player and organist. He grew up taking lessons like so many of us did. After he finished he went over his work and discussed a few keys that he was not able to get just right. I already knew about the keys and had been told the same by another tuner, so there were no surprises. Despite the crack he was able to get the piano tuned and sounding beautiful again. My Grandmother would be very pleased. It is a special family heirloom and has survived moving to at least four different states over the years. I will definitely use him again.
    - Anne E.
  • A
    They came to the house to pick up our 5 year old Sony LCD the day after I called. Two days later, they called back with the estimate, which was very fair. They delivered back to us two days later. The picture is like new again, for less than half the price of a  new one. Good job, Tino's.
    - Dave F.
  • A
    5 stars! Very honest review and assessment of my washer and a fair price for the replacement. New washer delivered and installed the next day. Excellent customer service.
    - Valerie K.
  • B
    - Elizabeth C.
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Repairmen in Asbury

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