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Find Top-Rated Annandale Computer Repair Services

There are 2 top-rated computer repair services in your area.

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Computer Repair reviews in Annandale

Real People ~ Real Reviews ~ Real Results

  • Geoff at ABC Computer Care was great. Basically the motherboard on my computer was dead, but he was able to retrieve data from the hard drive. Geoff was great at staying in contact and letting me know what was going on. I would definitely recommend using ABC Computer Care when computer problems arise.
    - Christine M.
  • This is the first time I tried any on-line tech support where I was paying.   Chris missed the original appointment but called later that night to explain what happened (flat tire).  Things happen so we rescheduled and he was actually a little early.  I had to preload some software on my computer the day before to allow Chris to get on-line.  
    Chris got on-line and started to clean up my computer talking me through everything he was doing.   He removed alot of programs that I never used or were just junk files on the computer.  He then went on to do a virus check and found a few issues which he also corrected.   All these things do take alot more time than you think so the hour moves along.   He then tried to install some virus software he uses but was unable to do so due to some other issues on my computer.  By this time he was already 45 minutes over the 1 hour I paid for so he had to call it quits.   He really didn't mention anything about being over the 1 hr timeline under we got around 40 minutes of so.  He was not clock watching and was really interested in fixing the problem.  He seemed more upset that he couldn't get everything resolved then anything to do with the extra time.
     
    Afterwards my computer was running better for some applications but there are still some issues that need to be resolved.  Chris did his best in the alloted time he had so I can't blame him for not being able to resolve a bigger than anticipated problem entirely.    There are some limitations with the on-line service support but you are also not paying $80/hr fee and having to drop off your computer someplace.   At this point since I still have issues and did try the on-line support once, I may have to bring this to a real shop to have it looked at. You are limited by the internet as far as loading programs and not being able to use programs on USB sticks or disks to load directly in your PC.
    I would probably use Chris again in the future.  Everything else about the service was "A" but since the problem was not resolved I had to give a final score of "B" due to that fact only.  I was forced to change another catagory to a "B" to allow an overall "B" score....so I just selected Quality.
    - Frank R.
  • unknown
    - Judy B.
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Computer Repair Services in Annandale

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