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Tv Shop reviews in Andover

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  • I scheduled an appointment with this business because I needed some wires from my TV , router and stereo system hidden instead of looking like a black spider web on the wall in my den. The owner, Joe, showed up on time (Friday) and was very pleasant. He reviewed what I needed done, explained to me what he would do and told me that he would give me an estimate in a couple of days. I waited through the weekend and received no follow up from Joe. On Tuesday I called his office enquiring about the estimate and I was told by the receptionist that Joe was sick but he would return my phone call as soon as he was able to. I waited a few more days and called back without anybody answering the phone. I left two messages asking to be called back and my phone call was never returned. My thinking is that if Joe did not want the job for some reason, he should have been up front and told me the truth instead of creating a situation where I had to call him back three times with no return phone call. Terrible customer service in my book. Mark R. Benton
    - Mark B.
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Tv Companies in Andover

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