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Optometry reviews in Allendale

  • C
    A staff member performed the initial screenings including a computerized determination of my prescription. I had not been wearing contacts for a few weeks prior to the exam, so I expected a thorough exam and was surprised with what I experienced. Dr. Auerbacher did a quick evaluation of my vision using the existing contact lens prescription from my previous provider, and tweaked it just a little bit. He then had me try on a pair of lenses, had me read a couple of lines on a card, and sent me on my way to try out the new lenses for a few days. I was in the office for less than thirty minutes. Before I left I felt as though there was something not quite right, which Dr. Auerbacher attributed to needing a little time for the brain to adjust to wearing the lenses. I was told to let them know how the contacts worked out, which I did but not until I had to leave town for several days. In that time I came to realize the lenses were not right, that my initial impression was correct, and therefore I returned for a follow-up visit. At the second visit I explained the issue and was told I could try another strength of lens which they didn't have in stock, so I had to return again two days later to pick up the next set of trial lenses. I was given two sets that time for no apparent reason. I wear monthly lenses, so this was in effect the 2nd and 3rd month worth of trial/free lenses. I'm still not convinced they're the correct lenses and also question - which I said right up front to the doctor - why he was putting me in the same lens for both eyes when my previous eye doctor had me in different lenses in each eye. "Dr. A." then claimed I was part of the rare 8% of the population whose vision was the same in each eye. Hmm. According to my two co-workers who also see him they are also part of this seemingly rare group.
    My experience with this provider giving me a very cursory exam when compared with all other eye exams I've had in the past, and the fact that my eyes are now the same prescription which they never were before to my knowledge, and the tweaking of the prescription and it still isn't right, gives me reasons to forego the convenience of this location and return to my former provider who gave me the time and attention I pay for. And speaking of cost, when I asked the staff about the availability of a coupon to reduce my exam cost I was asked if I am a AAA member because that entitles me to a 30% discount. The price went down from $210 to $160, which isn't 30% according to my math but that wasn't a number I had a problem with.
    - Elizabeth L.
  • A
    Dr. Levy (OD, not an ophthalmologist) was very professional, knowledgeable, and meticulous. Spent alot of time getting the prescription just right (progressive lenses). Seems to have a busy practice of over 20 years in Allendale. One person called in when I was there who apparently drives in from New York state specifically to see Levy for new glasses. There is a good selection of frames to choose from, which is convenient. He only prescribes "Crizal" lenses which are more expensive than other plastic or glass lenses, but he finds them superior and won't use anything else, which may be an issue with some patients. For convenience, the office has late hours on Thur, and is open on Sat. until early afternoon.
    - Mark Y.
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Optometrists in Allendale

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