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How to Choose a Finish for Your Hardwood Flooring

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Common Problems with Hardwood Flooring

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Hardwood Flooring reviews in Windham

  • A
    We contracted with Derek and Alphacon to have our basement finished. We elected to get 5 different estimates and not only did the Alphacon estimate come in a timely and detailed manner compared to the others, the estimate was fair and included all the necessary work at a fair price, especially compared to some of the other estimates (some of which were anywhere from $9,000 to $17,000 higher). As far as the work, I cannot say enough. Derek laid out the process and the timeline of the work and stuck to it every step of the way, even finishing up a few days early. It is refreshing to have a contractor actually do what they say and show up when they are supposed to and provide quality work and do whatever it takes to get the job done. Once friends saw the quality of work that was completed in the given timeframe, they have asked for his contact information and I do believe that Derek and Alphacon will be getting some additional business in the near future because of our basement project.
    - STEPHEN F.
  • A
    They did an excellent job, the floors looked fantastic and it was a pleasure to work with them during the process. They were responsible, on-time, and truly professional. We would definitely hire them again and would recommend them to all our friends and family.
    - Christina L.
  • A
    From start to completion Paul from Shattuck did a fantastic job. The installation went very well with only a reasonable amount of disruption for this large project. We are very satisfied with the hardwood and the installation.
    - Paul S.
  • A
    Fantastic.  Looks great.  We changed the color and love it.  Only wish is that we did it sooner and had more floors to refinish  :)
    Dustin is really nice and all of his workers were as well.  
    He's not super responsive by email so when I had some questions and were trying to schedule the work, it dragged on for a while because there were days between emails.  Perhaps its more timely if you call.
    I also didn't realize that you can't walk on the floor for 4 days, so keep that in mind when scheduling.
    We would hire Dustin again to do floor work (install or refinish).
    - Joe L.
  • D
    I contacted Brian, we scheduled a mutually convenient time for him to come and give me an estimate on some moisture-damaged hardwood flooring that I wanted removed and replaced with new wood. He told me that it was a spectacular floor and he really wanted to help me repair it.  We subsequently spoke the next day and he gave me a quote of $300 and definitely said that he would do the work.  Regrettably, I called him to schedule a time for him to do the work and have not heard from him since. 
    I realize that it was a small job and Brian said that it would take about 3 hours and he would make a day's pay, but he really wanted to help me repair my floor.  He came across as extremely sincere but apparently he is a good actor.  He talks the talk but he does not walk the walk.  Perhaps the saddest part of the encounter was that I genuinely believed that he wanted to help me and I liked him personally.  I would use extreme caution in dealing with Brian because he tried to upsell me and when I refused I believe he then lost interest in doing the repair that I wanted done.
    - philip h.
  • A
    First of all as you enter their showroom, you are greeted with a warm, friendly knowledgeable person. I was fortunate to get the owner Carol (although everyone there is just attentive). There is so much to choose from for your floor and tile needs, but don't be overwhelmed because the sales person will guide you as needed. I happened to be looking for stair runners for my foyer, I knew my budget but I wasn't certain what type of carpeting I wanted. I was introduced to many types of carpeting and received information on each of the samples I was interested in ( I could have received info on any one of them but we just stuck with what I was interested in). I was also given private time to peruse the showroom, pull out any samples that caught my eye and was able to test them under foot. 
    With the help of Carol, I chose the carpet best for my budget, style of my home and wearability.  Carol was kind enough to order me a samples of the carpeting, I was torn between 2 colorsI so they ordered me the 2 samples. These were not just tiny samples they were about 12" x 12"! I  was also given the choice of edging on my stair runner and again I wasn't sure, so they had their edger  put the different edges on the color sample I chose to give me a feel of what it would look like. Once I made my choice,  we set up an appointment for measurement of my staircase. which was within a few days and my carpet was ordered that day.
    I was just pleased with the installation. The installer was professional, neat ( he was tidy throughout the installation) and experienced!
    I wish I could show you a photo but I cannot see where I can upload it.
    - kathy n.
  • A
    Mark Ha and his team were professional, thorough, and did an amazing job. His prices were more than reasonable and came in on the low-mid range of the 4 estimates I obtained. He came same-day for an estimate and really spent the time measuring, consulting, and giving full attention to the job. He provided recommendations and really seemed to care about the home. His team sanded the floors, cleaned up after themselves, and applied three coats of polyurethane. Standard pricing includes two coats, but I requested three. He was done in about three days to allow each coat to dry properly and was able to come on very short notice. He was on time each day and was fully accessble via cell phone. The product was excellent as well, totally revitalizing my fifty year old floors! He's based out of Randolph but will travel. GREAT experience and I would DEFINITELY hire him again!
    - Bill C.
  • A
    The project went better than expected, thanks to Nate and his team! Fair, friendly, reliable, honest, hardworking, responsive, dependable help for any project big or small.
    - Danielle A.
  • A
    I rate them with 4 "P"s....... Punctual, Professional, Perfect, Pleasing!
    - Lou M.
  • A
    It went well overall. No major issues.
    - Susan M.
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Hardwood Floors in Windham

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