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Home Improvement reviews in Sunapee

  • B
    They also deliver our oil automatically. The young gentlemen that was here seemed to really know what he was talking about. The furnace is running better now than before. He found a major problem and fixed that. He was here when he said he would. He was here for about 2 hours to clean the furnace and all that. He left the area very clean.
    - Marilyn S.
  • A
    We had a water emergency which they responded to the same day. Fixed the problem. Price was reasonable for the work done.
    I have used them in the past, and have always have had excellent results.
    - Gerald K.
  • F
    Made many promises that weren't kept. Lack of professionalism. Project manager was worst than a  used car salesman.   Expected expertise missing. Many instances of frustration and disappointment. Other locations may be better. I would stay away from this one.
    - Gerald K.
  • A
    We loved them. They're local and they're very receptive to - they contacted me right back and they were as minimally invasive as they could be. I would recommend everything about it, we also get our firewood from there.
    - mike m.
  • A
    They have offices all over.  They are a heating firm.  They have taken care of our heating units as well.  They come out annually to clean the furnace and service it usually in the summer.  It's a contract we sign every year.  They are responsive and they have always done good work.
    - DeeGee W.
  • A
    The proprietor as well as the 2 installers were knowledgable, polite, professional and thorough. They cleaned up after the job was complete and responded quickly to my follow-up phone call. Damian was prompt in providing an on-site estimate and engaged me in the discussion regarding placement of drain pipes.  I was extremely pleased.
    - Roberta D.
  • F
    In May we made a move from New Hampshire to Miami, Florida.
    It was an experience from h***.! 
    I picked ?Available Movers? because it appeared they were the most reasonably priced mover listed
    and boy was it a mistake.  The move was the beginning of a series of fiascoes that ended up
    in a life changing nightmare.
    To begin with,  the truck arrived the day before we needed to leave New Hampshire at 8pm about 8hrs
    past schedule.which caused a lot of stress because we were due to leave first thing the next morning..
    On arrival 6 men set to and shrink wrapped every single item we were moving
    without being told to. And for which we were charged.  Some mysterious $40
    boxing charge turned out to be a small empty file box they wrapped.  (This was waved.)  When the bill was tallied up it had jumped from $900 to $2600, close to $1700 more than what was quoted to me over the phone
    and online. This, the truck driver said,  included an extra 200  linear  footage over what we had ordered.  How
    they arrived at this, I don?t know.  It seemed very arbitrary seeing as we
    had only replaced pieces of furniture with boxes and they were packing the
    load into a small transit truck that we were told at the last minute was to be
    transferred into a larger truck.   (I had not taken any extra
    insurance on a priceless antique, inlaid, Venetian secretary desk, as I was
    assured this would probably be a door to door move.)  Then there were the
    shrink wrap charges and an obligatory 20% tip on the cost of the whole move
    which had grown from $900 to $2600.  The tip which had to be in cash was actually
    printed on the contract and it was implied they would not take the move unless
    we paid it.  When I said I only had $120 in cash, the driver adjusted
    the price to get his tip.
     Back in Miami, almost a month later and after worried calls, I was told
    that my things had been stored in a facility in the Bronx and that the truck
    driver was on his way. 
    After another week, I got a call from the truck driver that his truck had
    broken down three times and he had had to change trucks.   He finally
    showed up in a beat up U-Haul.  After transporting furniture and boxes
    and two items that didn?t belong to us up to my apartment,  thetruck driver turned and said,
    ?that?s it, we?re all done?,  I pointed out the two things that weren?t mine and
    that my antique desk was missing  and he replied ?Oh yeah, that must still
    be in the truck.  Let me go getit.?  After about a half hour with no sign of the movers, I went
    downstairs  to find the crew furiously trying to glue my now splintered
    and destroyed antique Italian inlaid desk back together with gorilla
    glue.  I stood there in shock and watched one of the movers smash a drawer
    into my desk with his fist in a slot where it didn't fit. The furniture arrived
    completely unwrapped and the priceless inlaid Italian desk was shattered now
    with the legs covered in giant wads of white glue.  Both legs had been
    broken off.    The chair had a leg wrenched loose and chips and dings
    all over the seat.  And in the end, on top of everything, I was charged extra for the u haul rental,
    which the driver said he had to rent because his truck was too big for my condo complex.
    That night I sat down to watch TV in the arm chair that had arrived in the move
    and began to itch all over.     This was the beginning of the horror. 
    Bedbugs, which imprisoned me and kept me from
    making contact with anyone for fear of passing them on for months -and some other
    mysterious creature that was embedding itself under my skin. The treatments for
    the bedbugs ended up costing me over $3500 to get rid of and these
    crystal-like creatures are still with me. There is no question that these bugs
    are dated from the move and were delivered to me in that chair and in my boxes.
    When I sent pictures of the damage and proof of the bed bugs I was
    told I was only entitled to $72compensation for the weight of my desk at $.60 a pound.  The papers for my
    damages claim were approved and went to ?Available Moving? August 13.   It
    is now December 24th and I have yet to see a check.  I have called numerous times.  There are
    always excuses and apologies, but no check.  Diane, the sweet talking
    sales girl who initially promised to stay with me during the entire move
    and I could always call if there were any questions or problems, became
    entirely unreachable the moment the first problem arose.

    - Penelope A.
  • F
    I called LaValley's to have someone provide me with a quote on new countertops. Spoke to Judy and we set up a time for a Sunday for her to stop by and take measurements. Sunday came and went, so did Monday. When I called on Tuesday I received an apology stating that she was not feeling well on Sunday and had not been able to come.
    Everybody is sick once in a while but to not call and tell me that she was not coming and then having to call 2 days later to get an explanation isn't the way to do things.
    I'm using someone else now to do my project.
    - Steve H.
  • D
    I e-mailed them twice asking for information on moving from CT to FL with no response and then I called. The person who was in the FL area I wanted to move to said a local CT agent would get back to me about setting up an appointment shortly. A couple of days have passed and no one has called. The other two moving companies I called had an agent call back almost immediately and they set up appointments within two days.
    - Kirby M.
  • F
    The guy was real nice giving the quote. but when he came to do the job he was awful. A 2 week job took almost 2 months. He was abusive and mean. Not a real good businessman. He was good at pumping out the tank - just a bad installer.
    - Steve M.
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Home Improvement Services in Sunapee

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