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Car Inspection reviews in Stratham

  • B
    I had been a customer since 1990 with all 3 of my Honda Accords. I brought my care there faithfully for all service as well as my annual sitcker.
    Last Fall I put my assets in a trust and included my car. I went to HB and got my sticker (no discount- they used to give it to customers for free) and then to the town hall for registration.  What I did not know is that when you move your car to a trust it no longer coincides with your birthday month.  So I went from a 10 to a 2 and had to get my sticker changed.  One would think after 23 years, the folks at HB would make the switch since I had been there a few hours before.  No they had to conduct the inspection again and charge me full price again in the same day.
    I calmly left the department seething inside and found myself another garage.  To add inusult to injury I went back to HB for a recall that was fixed for free.  They wer pleasant but never aksed me why I stopped coming in for service or if anything was wrong. I knew these people on a first name basis!!  
    It has been 10 months now and still not a peep or a call.... not good service for sure.  Also at the time of the inspection they suggested I replace a fan belt.  When I went to the new garage, I asked them to check it and all was fine.. I am sitll using the same fan belt today...10 months later.
    - Cheryl L.
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Car Inspectors in Stratham

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