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Roofing reviews in Portsmouth

  • A
    J Carnes & Son did a beautiful job on our roof and gutters. They were very professional and helpful throughout the process, and they completed the job in one day. Their price was fair and comparable to other quotes we received. One big advantage is that they have a showroom with large samples of the shingle colors. Beverly and Jay patiently helped me choose a color and prevented me from making a big mistake. I can't recommend them highly enough.
    - Kathryn M.
  • F
    Very poorly. NE Gutter Kings required payment be left at the time of service, which was done. The check was subsequently deposited (has NE Gutter Kings deposit markings on reverse). The company sent me a bill but when I tried to resolve the issue by calling them they failed to correct their error when it was pointed out to them. The continued to hound me regarding the "outstanding balance" and even sent me to a collection agency. The only way that I got their attention was by filing a complaint with the BBB. In addition to their billing error and poor customer service in resolving the issue at the time of the service they removed screens and left them on the ground and in some bushes. In response to my pointing this out to the BBB they claimed that they never reinstall screens. This is blatantly false as I had used NE Gutter Kings on several occasions in the past and never had this problem. I found it interesting that they sell gutter covers according to their website... Overall, due to the extremely poor customer service, poor business practices (not crediting account nor having a way to review their deposits) and their failure to reinstall screens I would not recommend NE Gutter Kings to anyone.
    - Steven O.
  • A
    Jason Carnes was a pleasure to work with. His crew did the entire job in one day. The roof came out great and Jason suggested some improvements to the shed roof so that it looks much better than it ever has. His crew also replaced an old gutter we had with a new one that matched the trim and it is so much nicer. The crew were very hard working and professional. We got quotes from a number of roofers and Carnes was very competitive, especially considering the extras that he did. We have worked with many contractors over the years and we can say that Jason Carnes is second to none. Highly recommended.
    - Joe M.
  • A
    Kevin was punctual and communicative, and was understanding and accommodating for my personal scheduling issues. The quality of the work was exceptional and the price was fair. Kevin is a professional craftsman and professional in his business approach. These are rare traits to find, but he has them. I'd recommend him for your home improvement needs, and I'd hire him again to help with future projects.
    - Sean B.
  • A
    Excellent. The owner was incredibly responsive and accommodating. His crew showed up as promised, on time, and did the work efficiently. Everyone I spoke to at J. Carnes & Son was professional and courteous. I would not hesitate to use them again or recommend them to others.
    - Catherine M.
  • C
    The contractor left the debris all over the ground and all over everything surrounding the perimeter of my house. It was very clear to me that these weren't just the leaves on the ground because there was decomposed leaf matter mixed in all over the place. Also, this contractor is trying to overcharge me for an additional 40' of gutter when I only authorized 130'. Furthermore, he should have clarified that the promotion was only for 100' and then it was $3/foot. He did the entire job in less than 45 minutes and at his rate he is billing out more than a top tier attorney. Buyer beware!
    - Kevin D.
  • A
    Received estimate on 11/14/16 from Wayne. Was told that it would be a week out before scheduling, Crew showed up on 11/15/16 to take care of the job. All in all, unless the lack of service from East Coast Gutter - Hollis, NH, Gutter Kings was very responsive, professional, and quick with the repair. Will be hiring them for a bigger job this coming Spring.
    - Michael K.
  • F
    For the most part, the original installation was fine - but had to clean up after them . We went back and forth on the Gutter Guard - went with it but wouldn't do it again as we really feel it has not performed to what we were sold - You still need to clean your gutters. Our biggest issue with the owner was SERVICE after installation. All we've heard from the owner was "next time I'm in the area", etc. Send a request, you get alot of 1 line responses, excuses. Crux of the issue is we're undergoing an addition and needed to make a change to the existing gutter system and the owner basically wanted nothing to do with the repair and was only interested in the bigger job once our addition was completed. Fact of the matter is we needed to adjust the gutter and downspout as a result of the addition but Jules couldn't be bothered. We were very accomodating - gave Jules proper leeway, sent pictures of what we needed addressed but had a difficult time comprehending our simple request. Thus, we've had to find another installer who installs Rainpro gutters and didn't have to beg them to do business with. The fact of the matter is within the NH area East Coast is the only one who installs and you need to go outside of NH to find another installer. Your options are very limited - had we known this, we would have NEVER gone with Rainpro gutters. All East Coast is interested in is the big jobs and your SOL for service. Oh yeah - as a customer, I've never been called an "arsehole" by a Contractor - I was like WOW ! All we can say - Buyer BEWARE !!
    - Michael K.
  • A
    Seacoast Roofing of NH was a pleasure to work with.  The owner, Bill, was incredibly responsive from the start to the end.  He never promised anything that he did not deliver on.  Bill was able to get our project scheduled quicker than I had anticipated, and once his crew started, they did not stop until the job was completed - in 1 day!  The roof looks great and we are very happy that we chose this contractor.  I highly recommend him.
    - Daniel G.
  • B
    He finally got back to me with both apologies for letting it slip thru the cracks and a very good price. As he was responsive in the beginning and did eventually come up with a competitive quote, I would definitely use him in the future. Just one of those things that happen once in a while I guess.
    - gerard q.
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Roofing Contractors in Portsmouth

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