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Pool And Spa Cleaning reviews in Nashua

Real People ~ Real Reviews ~ Real Results

  • Went to the store. Told the guy what I wanted and when I needed it by and even after 4 follow up calls, never got a quote or even a call back. How does a small company like that stay in business when it can't sell $10k worth of product to a customer standing in their store?! Went to the Seasonal Store in Amherst NH and saved $2k.
    - Dave G.
  • Power tool grinding of concrete left thick layer of material in pool which needed to be removed. Initial resurfacing looked good for about one year, but one edge developed cracks and surface came apart. Despite repeated calls, certified mail, and visits to company, representative never returned to repair damage. Based on my experience, I would not recommend this company to anyone needing concrete pool apron repair.
    - John C.
  • Our recent experience with A-2-Z Pool Service has been terrible.  In October, 2013 Don Senecal, owner of A-2-Z Pool Service was contracted to winterize our pool.  The cover was never placed on the pool and over the remaining fall and winter the pool filled with debris.  Any professional pool company either knew or should have known to secure the pool cover. 
    In the Spring of 2014 A-2-Z Pool Service (Don Senecal) was hired to open the pool and as part of that process Don Senecal agreed to clean the pool at no extra charge.  He acknowledged that he should have secured the cover for the winter.  Although I regrettably paid him in full he never cleaned the pool.  Furthermore, he never responded to any subsequent calls to him from us. 
    Additionally A-2-Z Pool Service was hired several years back to perform maintenance on our concrete pool which included replacing a roughly one foot strip of tile on three sides of our pool.  The tile on the fourth side of the pool was fine and in no need of repair.  Currently all the sides that Don Senecal ?repaired? have largely fallen off while the fourth side of tile that he never touched is still in fine shape.
    The only reason that we gave A-2-Z Pool Service this recent business is that we had contracted with him for a number of years in the past to open and close our pool and he did reasonable work during that time.  He was generally responsive to our needs during that time as well.  Though A-2-Z Pool Service may have contracted for work they were not equipped to perform (the retiling), it seems that their quality of work for even basic procedures (opening and closing) has been degraded.
    Sadly, although we hired A-2-Z Pool Service to open and close our pool for 8-9 years, we will never use them again.
    - David S.
  • Lee was very prompt in responding to my request. He came by a few days after calling to size up and provide a quote. His quote was very competitive and I'm glad I went with him.
    Gunite Supply came in and drained the pool, and then removed and replaced all of the tile around my pool. Alot of the tile had come off due to water expansion.Since the pool was drained, they also fixed some of the staining in the pool. They then topped off the water and winterized the pool.
    Overall, It looks great and has a 5 year warranty.
    - Joseph R M.
  • It was just excellent and very good customer support. The only share I have with them is the offer is not guard. They offered more services and I have used them but the customer support is just fantastic. There was a pool opening and cleaning. It was the quick responsiveness and professionalism. They clearly have the customer first. I really like all that. They were excellent.
    - Sreekumar M.
  • I know they just opened it but I am not entirely sure because I wasn't there.  He comes out and he walks through with my boyfriend with what he's going to do with the pool.  He was really impressed.  The appointment schedule is about 48 hours.
    - Samantha M.
  • The first motor I got was a one horsepower and ran hot.  They told me to bring it back and they replaced and fitted a new seal and gasket pack on it while I waited (10 minutes) for no extra charge.  These guys were friendly, professional, and took care of my problem right away.  I would definitely recommend them to any one needing a pool or auto service.
    - Paul B.
  • Doug was here in about 2 hours when he said he would. I told him what I thought the problem was and he verified it right away. He fixed the fitting and had the pump up and runni9ng within 1/2 hour. I was extremely satisfied and would call him again for any future problems.
    - Joseph K.
  • Gary just closed my pool this past Monday and it went smoothly, as usual. I hired Surfside to troubleshoot my pool issues last year and was pleased that their service provider was so knowledgeable, and patient with a new pool owner. He encouraged me to learn how to do it myself so I could save on maintenance and taught me how to do the basic work myself. He later closed the pool for me and this year I called him again to open it. 
     He helped me troubleshoot issues again this year and encouraged me to keep trying... and I did, and saved a pretty penny by doing the weekly maintenance myself.
    When it was time to close the pool I called them again. Sure enough, they came, got the job done and now we're all set for a long Winter's rest.
    I highly recommend this company. They come when you need them, return calls and follow through. Never try to sell you what you don't need, and take the mystery out of pool maintenance.
    - Brenda M.
  • I am a first time pooler, who watched too many YouTubes. I was afraid that the slight tilt would cause problems. I  didn't want my daughter visiting the neighborhood on a wave of water. Dave responded very quickly, by email, and with a few photos of the pool, he made me feel at ease with the set up, and we have been enjoying it ever since. There was no charge for the time he spent. We called him again for advise about closing the pool. He was equally as knowledgeable, and generous with his time. I didn't think there were still people out there who were willing to spend time and not your money. Thank you Doug!
    - Nancy E.
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Pool And Spa Cleaners in Nashua

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