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Car Dealership reviews in Nashua

  • F
    waited 4 hours for them to finish. Mount and balance 4 new tires and allignment. I made an appointment 5 days prior and I told them I would be waiting. After 2 hours I asked what was going on, I was told they were almost done. after 3 hours I asked the same question and got the same answer; at this point the representative said I cound get my car now, but the work wouldn't be done, made me wonder what they were doing all that time. Finally after 4 hours (4 hours 6 minutes) my car was ready. they did apologize but offered no explanation why they took so long. I've been getting my car serviced there for 7 years, I thought they would treat their customers better then that, I will never go to Macmulkin chevrolet again.
    - Terri L.
  • F
    RH Cars
    There are small dents that you wouldn't even see unless you were right next to it. They didn't put the floor mats in, they were in the trunk. The key fab had a dead battery. I don't think they put much effort into it. I emailed them and I got no response.
    - Timothy G.
  • C
    Toyota of Nashua
    It just seemed to be very lengthy. It is a dealership so they are trying to sell you a lot of things. I know they are doing their job, but I just felt like we were there forever. They gave us what my husband wanted. We reached a compromise. They were doing their job. It took a long time. We were there in the showroom longer than we we expected, but they had to talk to the manager and this and that. I don't think it is specific to their dealership I think it is how all dealerships work.
    - ROBERT P.
  • B
    They billed the insurance company directly, so that saved a step. There was some back and forthy to try to get better prices on parts. But I was let out of the loop for that. Good part, I didn't have to fight with the parts folks. Bad part; I had no idea when the work would be done. In the end, the work was done just a bit late no big deal. And the entire car was fully cleaned. Inside and out. That was a nice touch. So far, no issues with the repair work yet either.
    - Jeff P.
  • A
    The owner spent 1 1/2 hrs showing me how everything worked in my car.
    He didn't play games with the price or mis-represent the advertised car. He treated me with respect and there was no pressure from him at all to buy the car. So down to earth and I could see he was just an honest guy.
    I can't say enough about my experience from beginning to end.

    - patty r.
  • D
    I journeyed to Best Ford in search of a used vehicle. I had received a
    price quote that was in the ballpark of what would be acceptable for the
    make, model and year vehicle if it was in excellent condition. Upon
    arrival, I discovered that the vehicle had a large spot of wheel well
    rust that was bubbling through the metal and had been covered over with
    touch up paint. There was also a baseball size dent in the hood and one
    tire showed excessive and very uneven wear, indicative of other issues.
    I had a good idea of the cost to repair the obvious issues, so decided to
    take the vehicle for a test drive, which was satisfactory. The sales
    person assigned to me was pleasant. She followed the expected used car
    sales script, but also showed signs of genuineness. The staff were
    pleasant and the environment is comfortable. I sat down to negotiate a
    price, had the typical "back and forth" of the sales person to the sales
    manager and we were getting close to an acceptable price.
    There had been no mention of dealer's fees, but as we were getting close to a
    price point I might find acceptable, I decided to ask if there were any
    fees before making the final push in price negotiations. That's when I
    learned that the dealership charges $500 in "doc fees" above and beyond
    the vehicle price. That changed the price point considerably and I knew I
    would need to get the price down another $700 to actually get down to
    the Edmunds True Market value for the vehicle in the condition that it
    was in.
    That's when the sales manager stepped in. He said the
    absolute best he could do would be to knock $500 off the last price they
    had floated, but I would need to decide be willing to buy it that
    afternoon to get that price AND it would need to be approved by the
    owner. I asked for a few minutes to think about it, stepped out for some
    air, and decided that I could probably live with a price $200 over the
    actual value of the vehicle. (this was an emotional decision, I had gone
    into negotiations with the intent of getting $300 below TMV, not $200
    I came back in to accept the offer and was told the owner
    had nixxed the offer and the last number they had floated before I
    asked about dealer fees was the lowest they could go. This would have
    been a price almost 15% over the TMV for the vehicle, so I had to walk
    Both Edmunds and Consumer Reports consider dealer or doc
    fees above $100 to be excessive and $500 seems to be among the highest
    in the nation. That they have such a fee, don't disclose it until after
    negotiations if you don't ask first and the fact that they insist on
    trying to get prices based on a vehicle being in Excellent condition,
    when it's actually only Average, should provide ample warning signs that
    this is not the place to go when looking for a used vehicle.
    When I got home, did some research and called a coupe body shops to get an
    idea of the cost to repair the issues present with the vehicle, I
    discovered that I was wrong in my calculations at the dealership of the
    actual retail value of the vehicle. The repair costs were higher than I
    had anticipated, which meant that the dealership's "best possible
    offer", including Doc Fees, was more than $1,000 over the actual True
    Market Value of the vehicle!
    I did purchase a vehicle from
    another dealer a week later for a price that was actually better than
    fair, no dealer fees or doc fees and no high pressure sales tactics. I'm
    glad Best Ford got too greedy during the negotiations, as the
    withdrawal on their part of the final offer allowed me to pass in favor
    of a much better vehicle for less money!
    - Paul J D.
  • F
    Allen Mello Chrysler Jeep Dodge Ram
    Experience goes back to 1984, when shopping for a new car.  They were arrogant and unprofessional.  didn't want to even discuss pricing other than the list price they posted.  I never went back to them.
    Recently, they bought the chrysler dealership that we had been using since 1982 for purchases and service (they were very nice)We had scheduled service and found that is was going to be done by the Allem Mello Dodge and that they took over all the business and customers.  We went along, since some of the service guys had also moved over with the business.  I was not pleased with the attitude or their  explanation of the service performed.  I recently found a new mechanic in town, who was good to work with and honest.
    - Matt G.
  • A
    Prime Subaru
    - Eileen G.
  • A
    Best Ford Lincoln
    - Wayne T.
  • A
    Contemporary Chrysler Dodge Jeep
    - Roberta M.
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Car Dealerships in Nashua

Companies below are listed in alphabetical order.

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  • 128 VOLVO

    614 NORTH AVE
    Wakefield, Massachusetts