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Locksmith reviews in Manchester

  • A
    We bought an old house and needed all of the locks changed on about 3 or 4 doors. When they arrived, they realized the locks were so old they couldn't even rekey them so had to install entirely new locksets. Ended up being more expensive than we'd expected but the project was finished quickly after they had to go out and actually get the new locksets, and even rekeyed a coded lock for us to install on a door we'd have installed in the future.
    - Tyler S.
  • F
    Poorly. I told Michael Lanseigne that I wasn't happy with the installation. The keys didn't turn easily as they did in my previous home. The key is very difficult to get into the front door. The round disk that the key is inserted through has to be held steadily in place while the key is shimmied up and down to remove it from the door. When I put the key in the garage service door, it just turns round and round but nothing happens. He offered to refund my money and begged me not to write a negative review on Angie's List as that is where he had gotten all his customer's from. I told him that I didn't want my money back and that I just wanted my locks installed properly. I called him today, he said I treated him poorly, would never come to my house again, was rude, wouldn't let me get a word in edgewise and then hung up on me. During the one way conversation he said that they weren't his product implying that I should have purchased the product from him, and, if he knew of any problems at the time, he should have made me aware. After the unsatisfactory installation, I was angry. He offered to give me my money back, however, I told him that I just wanted my locks installed properly. He didn't refund my money. His webpage also claims that the business is Better Business Accredited, however, I cannot find this business listed on the Better Business Bureau webpage. The business offers NO GUARANTEES on their work.
    - bonnie h.
  • A
    Roger was great. He showed up on time, was very knowledgeable, and even had a few further recommendations. The quality was top notch and the price was less than I was expecting to pay. I will definitely be using Total Locks as my locksmiths going forward.
    - Aaron S.
  • A
    This happened at a bad time (don't they all?), but this was right after my father-in-law had passed and we were out helping the family make arrangements, sit with friends, etc. We came home at 9pm - it was still cold outside, though thank goodness at least in the 50s - went to open the door and the key just turned all the way around in the lock. I pulled up locksmiths on my cell and the first person we tried - who was supposed to be available 24/7 - only had an answering machine. I then called Josh Alvarez's (American Locksmith) number as the store was fairly close to our house. He answered on the second ring, said he was nearby and said he'd be there in 45 minutes. Did I mention it was cold? He actually got to hour house in less than a half hour and immediately got to work. While he was working, the other company called back and warned me about having "just anyone come over, because they could charge you upwards of $300". Josh could tell I was talking to another company and he said "don't worry, I won't charge you some crazy amount". We were not in the best of spirits, but Josh was funny and supportive and he not only fixed what was broken, but made sure the whole lock was working so we wouldn't have to go out and get a whole new lock just because of one small broken piece. He was fast, ridiculously reasonably priced for a house call at 9pm on a Sunday night, and even asked if he could help in any other way. I hope other's will use American Locksmith and specifically ask for Josh!
    - Traci B.
  • A
    We went to his address, which is his home. No business sign other than his van parked outside. I called the number on the van, and Roger came right out to meet us and duplicate three sets of keys. Very pleasant guy.
    - ALINE L.
  • A
    From start to finnish, Freddy was great to work with.  I had just had a bad experience with another locksmith that showed up without any identification that was representative to who he was.  Freddy pulled up in a work van with his logo and he was in a uniform with his logo as well.  
    He was prompt, professional and paid great attention to detail.  Before he left we checked each lock for ease of use and soundness.  I would absolutely hire him again and recommend him to anyone looking for a locksmith.
    - Beth F.
  • D
    Called first and the person I spoke to on the phone was nice but snappy. They sounded like I interupted them. I went to the store to get 2 keys possibly fixed which I had Home Depot make and they didn't work and then returned into Home Depot to have corrected and still didn't work. When I asked if my already brand new made keys could be fixed or finely cut. I was told no with an attitude. The guy behind the counter was not the owner but made me 2 keys which took hem less then 3 seconds each to make on one of those older hand controlled machines rather than the autopilot machine at Home Depot and Lowe's. Both keys were perfectly hence the top mark for quality. The keys themselves are made of different metal and higher quality as well. When the guy was done making the keys he dropped them on the counter and I said Wow that was fast are they're all set. Them man replied with a big attitude yeah anything else. I paid for the keys and left. I would have given this place a high rating all around if one the guy behind the counter could do his job without the attitude. I wanted to take one there small safes off the shelf and drop it on his head. And two the guy could have easily going by how fast he made new keys, easily fixed the keys I had Home Depot make. If he said sure I can fix them but I would need to buy made set from me also. Then I would been happy with that. Just get rid of the attitude. The survey asks if I would go back. I only said yes because I would go only if I had to.
    - Jared S.
  • A
    service was great
    - Jerrie H.
  • A
    Excellent!
    - Matt H.
  • A
    unknown
    - Thomas B.
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Locksmiths in Manchester

Companies below are listed in alphabetical order.

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