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Bug Control reviews in Manchester

  • A
    As it is a long process to remove pests and keep my home safe, it is premature to fully grade my service now. Perhaps in the realm of pest removal, Angie's list should consider a longer interval before assessments are done. I have been satisfied thus far, and my situation has not worsened. I also appreciated the professionalism of the Modern agent assigned to me and their follow up phone call.
    - Kristian G.
  • A
    It worked out well, it?s just really expensive. I liked them. It?s just that there were a couple of things that they did that I did not realize that were not part of the program that they had. It runs about $700 for the season and then you have other little things that they do.

    When I signed up, they basically gave me the top of the line program, which I didn?t expect. So, I had the mosquito treatments. The aeration, core aeration and the over seeding, those were an additional amount of money. That was like a sick shock to me. They are a good company. 
    Sometimes these companies are a little too big for their britches, because they don?t give you all the specific information, and that?s one thing that I didn?t like about them. 

    I think that there were a couple more treatments in the fall that I ended up having to pay probably another couple hundred dollars for all together. We are talking $700 for the service and then these additional little things. If you have the money, they are a good company, they really are. I was really happy, especially with the summer being what we had last year. They had 2 different types of programs. They had one that was even more expensive that was like strictly organic. 

    I was happy. I just would have liked to known up front. These guys took a little longer to come out. They would always give me an email or a heads-up call. I probably would not use them again, because of the cost. I tried working with them and we tried to reduce certain things and it just wasn?t going to work out with their program. It wasn?t really easy to modify this plan that I wanted. I went with somebody totally different this year. 
    - Nancy D.
  • C
    It was pretty expensive - $399, and they weren't going to be able to get to it for 2 weeks, so I didn't use them. I got another exterminator to come the next day in he only charged me $75. To be fair, I think Modern Pest was going to spray the whole house, so that was part of the reason for the expense, but what I really needed was to get rid of a single nest. The good thing was they had an actual person from the company answering the phone, not an answering service or a message machine.
    - Benge A.
  • A
    Jeff and his guys do a great job. This is the second season that we have used their service. Since we started we haven't found a tick on our dog or gotten a mosquito bite in our yard. They work quickly and professionally. Great in and out service. We have been very pleased and will continue to use their service for the foreseeable future.
    - Dan M.
  • A
    I was very impressed by their staff, from the woman who sold me the service to the actual technicians. Due to bad weather, the first tech was unable to complete the outdoor inspection and spraying; before she even got out of my driveway, I had a call about rescheduling so that the service could be performed. When the second tech came, there was a miscommunication between us about what needed to be sprayed, and again within minutes I had a call to reschedule. So far, I am very pleased and I am not seeing any more icky bugs! 
    - Allison N.
  • A
    They arrived on time, early in fact.  Inspected the chimneys and added wire screening to the caps for each pipe because I'd had a bird get in one.  Told me I didn't need a cleaning.  I would certainly use them again next time I need it.
    - WILLIAM K.
  • A
    The customer service representatives were very helpful. The inspector who came out was great!!! He was very efficient, polite, took the time to explain everything and had a great sense of humor! I was very impressed with the service and would highly recommend them!
    - Nicole B.
  • A
    That went very well.  He was comfortable to work with, he was pleasant and he was very informative.  I saw that he was going around looking for signs of damage due to the carpenter ants and he was very informative to me so I know what to look for going forward.  All round, he was very professional and did a good job.
    - Lori L.
  • C
    We used them for a year for pest control.  When they initially came out and they did an evaluation and then they would come once a month and do their thing.  I guess the company is ok, but after a while I didn't care for the man that was coming out.  He had set traps and then what he would do in the winter is he would just come in and check the traps.  He never changed the traps even if they had a couple of bugs and spiders in them. 

    According to Orkin they say that ants are still active in the winter and even if you don't see them they could still be there and they were not spraying in the attic.  I started thinking that I am paying this money once a month and I don't need you to come out and say there is no activity.  I just didn't think that I needed them because they are not spraying when I think they should have been. 

    I asked a neighbor of mine and she said she didn't like the company either and that was for a different reason.  As soon as the contract was up I decided not to renew. 

    When they told me about the contract initially they never mentioned the other contracts they had that I might have liked more than the once a month visit. 

    They were great during the other seasons I didn't see them do the work they should have been doing in the winter that I thought they should be doing.  The chemicals that they use really do work, it was nice to not see ants anywhere near the house and the pool.  Three techs came and they sprayed and I didn't see any activity after that.  I would not use them in the future. 
    - Linda M.
  • A
    I got a coupon from Angie's List and they were very good.  They were very careful.  They did not do it over the weekend because they knew they couldn't take the squirrels out, there was one squirrel which died in a trap due to cold, so they stopped trapping over the weekends.  It took them about 2 weeks to trap them, remove and then they patched up the holes.  They were very nice and easy going.  I had sent them too much money at one point and they called me up and sent back the check.  I would use them again in the future if needed.
    - Ellen D.
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Bug Or Animal Control in Manchester

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