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Flooring reviews in Manchester

  • A
    Windle Construction
    THE WHOLE PROCESS WAS VERY SMOOTH AND HEADACHE FREE. STEVE EXPLAINED EVERYTHING THAT NEEDED TO BE DONE AND WHAT MY OPTIONS WERE FOR DIFFERENT MATERIALS. HIM AND HIS CREW WERE VERY RESPECTFUL OF MY HOUSE AND VERY CLEAN. THEY WERE VERY FAST AND DELIVERED AS PROMISED. THE PRICE WAS LOWER THAN ALL THE OTHER ESTIMATES I GOT WHICH WORRIED ME ALITTLE BUT STEVE AND HIS CREW NEVER DISAPPOINTED. I WILL NEVER USE ANY OTHER COMPANY FOR ALL MY FUTURE NEEDS..THANKS AGAIN STEVE
    - MATT S.
  • A
    CLP Flooring
    The floor came out beautifully; Leo was very communicative with me and the flooring provider, and accommodating of a couple last minute changes (*I knocked down a wall between 2 rooms and needed the flooring to be contiguous). I was a little surprised (and confused) about Leo's wife being present for both days of the job, mainly (from what I observed) because she didn't do anything. Regardless, the floors look great and I'm a happy client! :)
    - Derek S.
  • A
    American Carpet South
    They are the installation company for Home Depot. We are very pleased with the quality and efficiency of the installation. Their process for scheduling, keeping us informed of what is needed, as well as courtesy of the customer service and installers was fantastic.
    - Anneliese N.
  • A
    PRUDENTIAL REMODELING
    Let me just say thank you thank you to my friend Tom for referring Prudential Remodeling to me. As a single woman, I was a littler nervous about having people come into my home that I didn't know. The first contractor I met was Kevin. After talking with him for around 30 minutes, I was sold. He was really nice and has a very pleasant personality. I told him exactly what I was looking for and he said no problem. Within 48hrs I had a quote. I accepted without hesitation and asked for a contract. He was quite booked out, but I just knew this is who I wanted to work with. He replaced my cabinets and referred me a company called RSK for my granite counter tops. They were amazing as well. He also did some other odds and ends for me while he was there and i actually had him pick out all the hardware for the cabinets. I was stuck and just asked him to decide. I'm glad I did. He fixed a couple of spots on the walls and did some touch up painting for me. I not only got a great contractor, I also learned a lot from talking with him and watching the work being done. To anyone who needs a good contractor, don't look any further than here. Hope this helps. I will definitely use them again. Thanks guys.
    - Mary C.
  • A
    Don Marcotte Flooring LLC
    It went extremely well. Don was easy to work with and contacted me the same day that I made an inquiry (on a weekend). I initially described the job and measurements and Don scheduled a time to come walk through with samples and to take final measurements. His communication was excellent even when they had to move the start time up by a half-day. They performed quick and professional work and left the workspaces clean afterward. Don provided some follow up tips on treating the trim before painting. It's hard to find dependable service providers but I would not hesitate to depend on Don for a future project.
    - Tiffany F.
  • C
    Your House Remodeling LLC
    We found Mike Mayo, Your House Remodeling, here on Angie���s list. Overall, Mike's work is pretty good. We wanted our first-floor, main bathroom (approximately 30 sq. feet) redone in order to sell the house in the near future. We told him we weren't looking for a dream bathroom, but to make it nice/new/clean enough for sale. There were some issues throughout the project, some on our end, some on his. Please note that this review is a revised version, re-written two months after total completion. I sent Mike the original review a couple of weeks after his initial work was completed in hopes that he would be agreeable to addressing some concerns and finishing the work to our satisfaction. We had scheduled the project in April to start for June 6. After paying a $100 fee to be put on his schedule, he notified us that he would be in contact a couple of weeks before the start of the project. On June 4, I sent him a message asking if we were still on for the 6/6 start. He replied that he wouldn't be able to start until the 20th and thanked us for our patience. I requested a meeting to discuss the project in detail and make sure we were on the same page (my wife had met with him when he did his initial inspection/quote), but he said he'd prefer to talk on the phone. I'm assuming he wanted to avoid making another trip to Manchester, but I really would have appreciated being in the space with him and hearing him talk about what he was going to do. It may have fixed a major issue that came up. On 6/11 he texted me that he would be starting on 6/20 and asked us to send a 50% deposit for materials. I overlooked this (my mistake) and as a result, he bumped us on his schedule. We sent out a deposit check immediately after finding out we'd been bumped (again, my mistake). Got notification on 6/17 that he had planned to start but still hadn't received deposit check, nearly two weeks after it was sent. We got bumped again. Stopped payment on first check, sent a second one, finally got scheduled for July 25. (Found out that he did eventually receive the first check. Thanks USPS!) Work started on 7/25. Mike and a laborer worked throughout the week, usually arriving around 9 am (which I appreciated!) and the project had few unexpected bumps. There was an issue with our hot water heater not having some shut off valves that were needed to do plumbing in the bathroom, so an extra $250 was added to the bill. While the sheet rock was being put in, I noticed that there wasn't a shower head put in. I asked Mike and he said that he had discussed this with my wife on the initial consultation and that because there is a full sized window in the bath/shower wall, he thought a shower head was a bad idea for water/moisture issues. This is our primary bathroom, so there needed to be a shower. We have simply had a shower liner pulled across that wall and have never had issues with moisture. I was adamant with Mike that there needed to be a shower. He hemmed and hawed a little and made it clear that we would then need to have the shower/bath tiled now (not part of his contract), and that it would cost a lot more, would require several more days to do, and made it very obvious that he was not interested in doing it. I said that I would take care of the tiling, because I needed to have a working shower in this bathroom. He then unscrewed the sheet rock on that wall and ran a shower pipe out. It took him an hour to do it, so he said he wouldn���t charge extra for this. I later concluded that tiling is beyond my abilities and would have to hire someone else to tile. Something else that I hadn't thought of is that the sheet rock installed around the tub/shower walls is normal sheet rock and not cement backer board, something that should have been discussed right then and there. Again, had we had that meeting before the project started, I think we could have avoided this issue. The rest of the project went without incident. They finished on the following Monday, staying until about 7 pm in order to not have to come in on Tuesday. As a result, there are definitely some finishing touches that were rushed. Some uneven paint on walls and door, painting wall paint onto the trim, a hole in the sheetrock poorly patched after installing medicine cabinet. After they left, I attempted to close the bathroom door, and it wouldn't close. I called Mike about 20 minutes after he left and he came back. He wasn't sure why it wasn't closing and ended up planing the door down, going through the new paint, except for at the bottom of the door, meaning I'll have to repaint the door. And one more note about that door. They took the existing door off, and only repainted the inside the bathroom side. The other side is clearly in need of being repainted as well. I was pretty annoyed that while they were painting the one side, that they couldn't have cleaned up the other side and paint that too. It's just one of those overall details that say to me they couldn't wait to get off of this project. They also didn���t paint the hinges, which are rusty and dingy. There was also some cleanup work that should have been done at the end that they just simply rushed and didn���t do. Muddy boot prints in my hallway, construction scrap left in the yard, and they borrowed my hand truck to move the bathtub, then left it out on my lawn overnight in the rain. There was also a weird, rusty water stain behind the toilet on the new flooring. I did clean it up and hopefully it���s not indicative of a future problem. Part of the contracted price was to include an $1800 materials allotment, not including plumbing and electrical. They had their own allotments. An itemized account at the end was not given. I did my best to go through all of the items he bought from subflooring, sheet rock, bath tub, etc. He bought the materials at Home Depot so it was very easy to price the exact models he bought. By my estimates, I believe he spent less than $1000 on materials, pocketing at least $800.00. Some of the things bought were the cheapest of materials. The exhaust fan is the cheapest one Home Depot sells, and is woefully underpowered, unable to keep a 30 sq. foot bathroom from fogging up during a shower. After living with the bathroom for a couple of weeks, I wrote my initial review (not posted) and sent it to Mike on 08/11, hoping he would be agreeable to fixing the issues. He contacted me and said that he wanted to make sure his customers were happy and that he would be willing to come back and do the tile work. We discussed some of the issues brought up in my initial review, such as cement backer board and materials allotment. With regards to the backer board, he explained that he uses a product, Schluter Kurdi waterproofing membrane, that goes over regular sheetrock to seal out water and that it is technologically superior to backer board as the cement is porous and will take on water over time. I then brought up the building materials allotment issue. He said he had spent most of it and asked me what figure I had come up with. I told him $800-$1,000. He laughed it off and said that wasn���t accurate. I asked about seeing an itemized statement and he effectively ended this conversation saying that it didn���t matter what was spent, that I had bought a fixed-priced contract. It���s worth noting that had the cost of materials gone above that, I would have had to pay the difference. This did not sit well with me, however I knew that legally he had me. I had signed the contract and that���s all there is to say about it. I did agree to have him finish the tiling as he said he would get me in as soon as he finished his current project (about two weeks). I had tried to schedule other tiling contractors and the minimum wait time was two months and we needed the bathroom to be finished. Mike and his helper tiled on 8/30 and 8/31. He charged us an additional $1,010.00. We supplied the tiles and mortar. Overall, the tiles look pretty good. There is a fair amount of what I believe is mortar stain on the ceiling. I guess the tiles on the top scraped the ceiling as they were installed? There were also bits of dried mortar found on the sink, medicine cabinet, tub, and floor. I had left the paint cans he used to paint walls and trim out by the bathroom in hopes the he would have touched up the spots mentioned previously. None of the finishing touches I had issues with were fixed. Keep in mind, I sent him the previous version of this review before he did the tiling, so he knew these things weren���t to my satisfaction and chose not to fix them. So I have mixed feelings about the total project. Mike does pretty good work and on the surface, the bathroom looks good. He was courteous and professional in his demeanor. I believe the nuts and bolts of the work will hold up over time. He also did a couple of extra things, like fix a broken basement door and replaced a rotten trap in an upstairs bathroom sink. Where he lost points with me is in not following up on the deposit issues pushing the start time back a month +, the rushing to finish/lack of attention to finish details and not fixing them when pointed out, not meeting with me prior to starting, the materials charge, and how the shower was initially dealt with. As someone who doesn't have contractor work done often, the problems associated with the shower were simply more than I could have fully comprehended while it was happening. If asked whether I would hire him again (I���m sure he���d decline at this point), I might, but with some serious caveats put into the contract. I would need to see an itemized list for cost of materials with stipulation that anything unspent gets deducted from the final tally. I would also insist on daily clean-up, and a follow up conversation after the job to see if anything needs to be touched up.
    - K Matthew B.
  • A
    P Jutras Construction and Property Maintenance LLC
    Perfect... I'm very happy with the quality of work... Seams matched up perfect!!! Easy and professional to deal with, I had flooring there for him, but would have picked up if need be... Only took a day, and his pricd is more than fair... I highly recommend... 
    Paul has done other jobs for me, happy in all..... 
    - Brenda B.
  • F
    ANDERSON FLOORING
    First purchase was in early 2015 for carpeting in finished basement. Installers failed to install purchased padding and installed over old padding! No refund or promise of repair. Owner Keith Anderson also promised to provide some protective plastic for one room. Never delivered it and I wound up installing carpet runners myself.

    Foolishly I believed that this bad experience would lead owner Anderson to provide much better service on next purchase to make up for the failures of the past. Was I wrong about this!

    Purchased two bedrooms of carpet December 2015. Installers arrived late. Had to install using limited lighting due to time of day. They damaged existing hallway carpet during the install. After several texts and phone calls (including picture of damage), owner Anderson spoke on the phone and said the damage was from an animal in the past. He offered to have installer return to assure me it was from animal. Owner Anderson refused to fix problem. I wound up AGAIN resolving problem myself using a patch!

    I paid upon install, but received no receipt or warranty info. Owner Anderson promised to send a receipt, but one week later I have still failed to receive receipt despite email and text and phone requests.

    Potential customers should never rely upon any promises of the owner Anderson, whom I now personally consider an unscrupulous businessman. Avoid this business in Tewksbury MA.
    - John B.
  • C
    Zagwyn Construction LLC
    The window and drywall went fine - no complaints there.  The problem was with trying to remove the wallpaper.  He know that was what I wanted done, but didn't really have supplies with him to accomplish it.  When he tried the spray that I had purchased earlier (so that I could try to get the wallpaper off), he made no effort to cover my carpet to protect it, even when I expressed concern and told him it was pretty new - less than a year old.  When he next suggested a steam machine to remove the wallpaper, I went out to Home Depot, rented one, and brought it back.  He set it up and continued to spray onto my walls with no concern for the carpet, so I finally had to put towels down in an effort to protect the carpet.  Even with that, by the time he left, they were still wet and took a while to dry.
    Although the wallpaper didn't end up coming off, and there are now quite a few gouges in my living room drywall, that is not what led to my negative experience with this contractor.  He knew that one of the jobs was to remove wallpaper,which generally requires some kind of chemical and/or water (steam).  Anyone doing wallpaper removal for a living should routinely protect the carpet underneath, not just start spraying liquids onto the walls and dripping it onto carpets.  I found that to be very unprofessional.
    - Anne H.
  • A
    All Clean Cleaners, LLC
    The work was done on time with high quality.  Would definitely use them again to do repairs, handyman work, painting, flooring, and cleaning.  Honest, dependable, reliable, quality, good prices.
    - Steve S.
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Flooring Installers in Manchester

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