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Recent Nurseries Reviews in Litchfield

  • F
    This company took our order for mulch and agreed to drop it off on the existing mulch area next to out driveway as they did in previous years. NO RESTRICTIONS were mentioned until the truck arrived and the driver stated he would his truck wheels could not leave our tar and wanted to dump the mulch on the driveway. He then indicated it would Block at least 3/4 of the driveway width. THIS IS A SAFETY HAZARD as it would block us from exiting our driveway and it would not be acceptable to us and he needed to find another solution. He refused, so we asked to speak to a supervisor. He said they were not available, offered no contact number or name and would only let us move our cars before he dumped. This again was unacceptable to us as it would cause difficulty leaving in an emergency. We pointed out to the driver we had the mulch dumped on the existing mulch previously but his company and another local company multiple times in the past and that made no difference. We requested multiple times an alternative plan; none, zero, not even a suggestion was offered. The driver refused to assist in anyway and drove off with and attitude. We will NEVER EVER order from them again. This company and Driver need to learn the meaning of customer service.
    - Dave K.
  • A
    The big snowstorm was coming on Thursday. It was Monday, and I found that the machine that had worked fine last season would not start. I called the folks at Needham Garden Center and they said that they could pick it up on Tuesday. On Wednesday they told me that they had to replace the carbeurator and give it a general tune up. I asked when I could have the unit back, expecting them to say the next week. It arrived the next morning, just as the snow began to fall! That's some service!. They will continue to have me as a customer because of this level of customer service.
    - BARRY W.
  • A
    Beautiful! Josh's crew is hardworking and thorough. Josh is not great at communications, but will get back to you if you leave a message or contact the office and leave a message with Lisa. I did wait for him to contact me on occasion, or for his crew to show up on occasion. Communications could be better. But Josh knows landscaping, is a nice fellow to work with, is enthusiastic about his job.
    - M M.
  • A
    These people were wonderful. Nice, welcoming, helpful, flexible. I would definitely recommend and use again.
    - MAGGIE G.
  • A
    New England Nurseries Inc
    Tree and shrubs were installed where I had placed location flags in the time frame I had been told. There was no fuss or additional charge for the digging or the extra soil/mulch they brought. So far they are doing great and guaranteed for a year. Another nursery gave me an estimate that was 3 times the price without a guarantee!
    - Kathleen M.
  • A
    Weston Nurseries Inc
    Weston Nurseries warranties their plants. I had several that needed replacing. I bought a few more bushes. The consider the site in advance, they installed the new plants and replaced the old.
    - Lisa J.
  • A
    Fenway Landscaping
    Kevin did a fantastic job removing the massive amount of leaves from our yard and cleaning up our gardens. We will definitely be calling him again next year!
    - Morgan H.
  • A
    Hillside Nurseries & Florist
    Chris DePoto visited on schedule and reviewed project ideas with me.  When his first proposal did not suit me, he revised and sent a 2nd proposal which was much better in my mind. His father and his brother Mark arrived with their work crew on schedule and completed the job in a half day.  The end result was superb and has increased the value of our property by about $10K in my estimation.  Both the design and the execution of the work were excellent. Mark and his father consulted with me as the job proceeded to make sure I thought the placements of boulders and shrubs was to my satisfaction.  The work was professionally done.  All areas were cleaned up before they left.  Mr. DePoto, Chris, Mark and their crew were all great to work with.  They were the opposite of arrogant.  They were friendly and professional, and were kind enough to offer my 3-year old grandson a chance to ride in the front loader and run the leaf blower.  He was too shy to do that, but loved watching them the whole time.
    - Anne K.
  • A
    Jason was not able to deliver firewood to me due to State of NH restrictions, but he was kind enough to search for and find a more local provider who could.  He didn't just leave us hanging.  Very professional.
    - Heather and Toby M.
  • A
    Excellent customer service, one on one attention. Always parking on the street available
    - Brigitte M.
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Nurseries in Litchfield

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