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Insulation reviews in Hampton

  • A

    Kevin/ Percival Remodeling LLC is a busy contractor and I had to wait before he could start, but I had a large time parameter (before winter) and he met them.  Kevin & I kept in touch during this time, so I was assured that he would get to my job within the agreed upon time frame.  He gave me a "heads up" a week or so before he started.

    It went well! Kevin showed up when he said he would!  The day he could not, he phoned.  Sadly that, in itself, is so rare these days in my experience... 

    Kevin is personable, but committed to getting the job done in a timely manner.  He was willing to take on more jobs as they became necessary (I'm thinking of the bulkhead doors). I was also appreciative that he was willing to replace the insulation, so I did not have to find a different person to do that.  I had an insurance adjuster look at the water damage before Kevin started, but It turned out that the damage was not covered by insurance, Without telling the adjuster anything first, the adjuster stated the cause and fix exactly as Kevin did. Then I showed the adjuster my contract and he said he thought the price was reasonable.

    Kevin is smart and knowledgeable about materials and how to do a job right with quality materials. He has a strong work ethic. 

    There was an issue that came up before he could replace the front door. He had warned me that this was a possibility and would involve an additional cost. I had a set of pre-cast cement steps that would not budge in a manner that he had used with others, which involved rolling over posts.  He made some phone calls and found out that only one company at a distance was willing to move the steps out of the way and then back again.  He turned over the negotiation, scheduling, & paying the other company over to me and I was okay with this, as he continued to work.  

    Setting this up with the other company,involved quite a few phone calls and taking photos of the steps (to convince them that they were pre-cast concrete) and photos of the house and power & other lines and emailing them to the company and  even measuring how high power and other lines were (to convince them that their big truck with its large arm could fit and work in the yard. Kevin helped me with measuring the height of the lines.)  Then Kevin took a couple of days hiatus until the other company with their big truck came with one operator/driver, who was nice and experienced and very precise.  The moving of the steps went perfectly.  Kevin came back the next week or so to install the door and the other work.  I requested the same operator from the other company when it was time to move the front steps back in place and he replaced the steps perfectly...  The steps cracking and becoming unusable was a possibility. I learned that to replace them with something similar would cost $1000. So I was grateful that part of this project went well.

    I would definitely hire Kevin/ Percival Remodeling LLC again when I have another carpentry or rremodeling issue!  I would highly recommend!

    - MaryPat K.
  • A
    I have hired Kevin previously for other work and he is fantastic. He is responsive, punctual, courteous and very professional. He cleans up after himself and always asks if we are satisfied with the work. I would highly recommend him to anyone.
    - Judy C.
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Insulation Contractors in Hampton

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