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Accounting reviews in Greenland

  • C
    In 15 months with Counting House I had three account managers. The transitions between each was ragged to say the least, as they had to get up to snuff with many many accounts. For 2015, I basically paid five grand for book keeping services and then my taxes. I got absolutely zero advice on how to grow my small business. Every meeting with acct managers was more or less introductory, and then they were gone. When I expressed to Van in mid-Fall I was considering leaving and why, he vowed to make sure I would get better service and want to stay. That didn't happen, because again, it's not him but an account manager doing the actual interface. To add insult to injury, not long after my correspondence with Van, I received a new billing amount...instead of a discount to help make amends for the hitherto poor service, I was informed of a fee INCREASE. Decision made...I was leaving. To be fair, the book keeping services and the tax prep services were very good. However, the main thing they say that distinguishes them and why I chose them was non-existent for me and my small biz. I literally go ZERO advice in 15 months on how to grow my business and/or make it more efficient.
    - David A.
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Accountants in Greenland

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