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Basement Waterproofing reviews in Dover

  • A
    Basement Improvements, LLC
    Our experience with Cory and Basement Improvements could not have been better! Cory was a pleasure to deal with - very professional, polite, and an extremely hard worker. He also communicated very well during the entire process. Our basement looks great and has stayed perfectly dry during many heavy rainstorms. Thank you Cory for a great great job!
    - Julie C.
  • A
    Doug was very responsive when I first called for an estimate. Scheduling was easy. The jobs I needed done took three days, and Doug's team (Francisco and Tom) showed up bright and early every day. Francisco took plenty of time explaining the work he was going to get done each day and stayed on schedule. The cracks in the basement were all repaired, and I haven't had any water infiltration problems in any of them since. The garage floor looks perfect. I think Francisco took a lot of pride in doing his work well, and it shows.
    - Adam A.
  • A
    Rescon Basement Solutions - NH
    Axel and his team arrived on time; he walked me through the scope of work that was going to take place and the timeline. The work was completed as promised.  They left the work area clean. Before leaving Axel reviewed the operation of the dehumidifier, sump pump and the drain on the outside of the house.  He also went over the warranty coverage.  I was impressed with the work they did and I no longer worry about water in my basement and the moisture level.
    - Karen H.
  • A
    They arrived on site on time on the morning the work was to begin. They were terrifically friendly and explained everything they were about to do. They commented how our basement compares to others they've worked on and their experience which was very helpful to me to understand how bad our problem was. 
    They began by jack-hammering our basement floor up along the outer wall. The pull all the rubble from this effort out of the basement in 5 gallon buckets by hand out through the bulkhead doors and into their own truck. This was very labor intensive and impressive to watch. They were very careful and conscience of going into our house with dirty work boots which my wife appreciated. 
    I wasn't there to see all of the the installation, but the final result looks nice, had held up well and has improved the dryness of our basement immensely. In fact, the system has worked flawlessly and with the addition of a dehumidifier our basement is sufficiently dry to store things there without having to seal them in plastic. It took them the whole day to complete the task. 
    My only concern is what happens should the power go out for an extended period. They suggested that one can purchase a generator for what it costs to purchase and install a battery backup for the pump. While true, it is hard to start a generator while on vacation. 
    At my request they installed a clean-out access to their drainage system. This was not standard and while I've not had to use it I'm thankful it's there.
    - Val S.
  • A
    The quote was about half that of other contractors using the "Basement Systems" technology. Jason was prompt and courteous and helpful with suggestions. He came with a packet of material that included a handful of references which we appreciated. They had a lot of work and so we could not set a date until several months after the initial visitt. This was frustrating from out point of view, but understandable. Jason called to confirm the week before the work was to start. His father and crew showed up on time the morning things were to start, as well as a delivery truck with stone and motor. I was not prepared for the dump-truck of stone nor the fork-lift and motor delivery (I didn't know to expect them) but we found places for them. I got them started and left them to things. I returned at lunch and they had finished excavations. The remaining work was completed the next day. When they left the system was fully installed with only the concrete to dry. Things were reasonably cleaned up and returned where it started. The lid on the sump was not installed which I'm told was on purpose but the reason is still not clear to me. In general I thought the work was miserable, but they didi it all cheerfully, quickly and with much professionalism. We've only once had enough rain to see the system in action but it worked like a champ. The basement humidity level is noticeably lower. No water flows through the walls either. So far, so good.
    - Val S.
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