Natural variations in your hardwood flooring reflect the time of year, as humidity levels rise and fall.
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Local Articles in Concord
What’s old is exciting and new as antiqued finishes and whitewashing techniques perk up wood flooring choices.
Deciding to finish your hardwood floors is only the beginning. Learn how to select the finish that has the durability, tint and resistance to moisture you need.
Contractors say homeowners with this trait are the most satisfied with home improvement projects.
"Etiquette and tipping experts agree that tipping a contractor and his employees isn't expected because contractors offer to do a job for you at a specific price. Any extra money they would want would be built into their bid. Also, it's a business relationship rather than one where they are performing a personal service for you like a waiter or a maid. But if the employees do extra jobs around the house, then experts say it is appropriate to tip a cash amount equivalent to the task; "tip gifts" such as cookies and drinks can count. "The key to tipping is whether or not it was outside the scope of what was normally expected," says Mark Brenner, author of "Tipping for Success!"
My opinion is that a little bit of courtesy (snacks, drinks, expression of appreciation etc.) goes a long way and upon completion of their work you feel compelled by a job well done to offer a little extra in the form of a tip - go for it, but do not feel obligated.
I get so many calls from customers that were talked into a "cheaper" way to do something only to find the work very sub-par. The sad part is they are out the money they spent in the first place along with the additional amount I have to charge just to undo what the first contractor did before I can do it right. This floor could end up costing you double what it should if it's not done right.
Todd's Home Services
Hardwood Flooring reviews in Concord
the process. The floor looks great and did not cost as much as other reviews I have read on other vendors' pages. I would highly recommend
pleasant man to work with and we were excited about getting our new
floors. We were pleased with the
installation of the new wood and the way it laced in with the existing
wood. We were, however, very
disappointed with the finishing (one coat of stain and 3 coats of water based
poly) performed on all the floor, new and existing.
The floor has the appearance that the workers poured puddles
of stain, then allowed the puddles to remain too long before the stain was
that this is how the spots were created, but this theory is supported by
several observations. The spots were on
the floor as soon as the workers completed the job. The worst spots are comparable in size,
circular/oval spots, 4-5 boards wide, and in a pattern consistent with someone
pouring a puddle of stain, taking a couple of steps, pouring another puddle,
taking a couple of steps, pouring another puddle, and so on. The perimeter of the spots is mid-board and
remains a continuous arc from board to board.
These unsightly spots are on the top surface of the boards.
into place, we complained about the dark spots on the floor. The workers responded that the spots were
normal, replaced the furniture and left. As time went by, we became more convinced that the spots were not normal
and we asked
apparent workmanship error in the finishing of the floors. Mr.
the spots were not normal. He told us that he would fix the floors, but since he wasn’t sure why the spots were
there, he wanted to have a flooring expert come in and investigate the reason for the spots.
several pictures. He left a business card claiming to have a “Professional License” from NWFA. A few days later, Mr.
the result of excessive moisture in our subfloor. He then said he would not fix our floors
unless we paid him. The report listed
three possible causes (liquid spills, residue from improper cleaners or continued
moisture rising from the subfloor). The liquid spills (unless they were puddles of the first coat of water-based poly)
or the use of improper cleaners made no sense as the spots were there before we
used the floors. It also made no sense as to why a competent flooring company would install hardwood floor over the
top of subflooring containing excessive moisture or why the spots would be on
both the new hardwood and existing hardwood that had been installed for over 12 years and never had this spotting issue until
from the person he hired as a basis to not fix what appears to be errors by his
workers unless we paid him, we sent our questions/concerns to Mr.
expert in the hopes of him revising his report to be more accurate and
complete. Unfortunately, he did not address any of our questions or concerns and provided this response: “Are you accusing me of bias because I was hired by
farther. I don't care if my mother installed the wood floors, I wouldn't cut her any slack or show favoritism. It
seems that every time a report is written that doesn't benefit one side,
you to believe that bias was shown to either side?” Since this person
claimed to have a professional license, and this response did not seem very
professional, we contacted NWFA whose vice president said: “We grant Certifications. We
are not a licensing authority.” This embellishment of credentials of the
our ability to trust
soaking into the wood too long before it was spread) by saying that his company
did not apply any stain, only 3 coats of water based poly. When we pointed out that the stain was on our
invoice and receipt, he recanted saying that they did apply stain but that the
cause of the dark stains remains from moisture.
He now contends that when the floors were installed the subfloor moisture
content was less than 8% in May (a typically humid month) and that the moisture
exceeded 10% in January (typically a dry month). He still hasn’t explained why these dark
stains now exist on floor that did not have any dark stains on them for the 12
years before his company refinished them.
He has offered to discount the price for his company to refinish the
floors again, but insists that we must pay for them to do what appears to be
correction of their errors.
We then contacted a different flooring company about possibly having our floors
refinished. When we asked their representative his opinion about our dark stains, he responded that it appeared
to him that the stain was allowed to soak into the wood too long before it was spread.
We are still exploring our options for resolution.
Meanwhile, we do not recommend
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