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Ent Doctor reviews in Concord

  • C
    Dr. Numa's tardiness was unexplained and unacceptable.  First visit lasted all of 4 minutes and started 1:20 late.  My daughter is an infant, and entertaining a sick 1-year-old for that long in a doctors' office is tough.  He seemed harried and rushed and I basically was asking him questions as he ran out the door.  Surgery was scheduled quickly (that was a plus) and on the day of surgery, we arrived, as instructed, at the surgical center at 7am.  My daughter was the youngest patient, so she was scheduled to be the first patient that day.  Dr. Numa was over an hour late. Again, pacifying a 1-year-old who hasn't eaten since midnight is rough and there was no reason for his tardiness.  He ran 1 hour late for our follow-up appointment, which lasted less than 3 minutes. He was, thankfully, only 40 minutes late for the second follow-up.  I should have asked for a different provider on the first day.  
    Due to an ear emergency, we did have the opportunity to deal with the triage nurse (receptionist was annoying, and clearly new) who was great and helpful.  And they scheduled us in right away, and saw us after normal office hours.  The nurse let us know that Dr. Numa was actually cutting back on his hours and that the rest of the practice was stretched thin trying to cover for him. She didn't sound thrilled. (We saw Dr. Daniell, and I thought he was great - though he too was rushed, but it was the end of the day and we were there after hours.) 
    Scheduling and triage nurse
    Dr. Daniell
    Dr. Numa

    - Catherine S.
  • D
    Terrible experience.
    - Cheryl G.
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Ent Doctors in Concord

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