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Recent Closet Design Reviews in Colebrook

  • A
    ISA Construction LLC
    Tom and William took the time to sit down with me and listened to what I wanted done and with great input on things I hadn't thought of. They have a lot of creativity. High quality work in the finest details. No sitting down on the job for these two! They worked very efficiently and kept their work area cleaned up at the end of many long days. I would definitely recommend this company.
    - laurie w.
  • A
    Palmer Innovative Construction
    Tyler and his team did an amazing job in every aspect of this project - great communication throughout, first of all, excellent and timely handling of paperwork, exceptional work ethic, quick and efficient work. One thing that stood out even more was that they all considered the overall readiness of the home for us to move into as a first priority and volunteered to add to the scope to make sure what they hand over fits our needs, nothing is left unfinished. Highly recommend this contractor!
    - Zoltan G.
  • A
    Closet Factory
    I can not say enough good things about my experience with Closet factory and David Townsend, and his team to include Kim,  Doug and Dave.  I made contact via the website and inquired about the possibility of installing a wallbed  in NH.  David called me that that afternoon.  After the options where provided, a written estimate was given with three options.  No pressure just honest opinions from David and his experiences with a high use location.   Working with Kim via email and phone to schedule the install on the agreed upon date and time.  Kim even worked with my property manager to gain access tot he condo.   The quality of the craftsmanship and the expertise of the install team was extraordinary.  Cleaned the mess they made, removed the waste product.  Fast forward 4 months later, I received a phone call from the property manager about an issue with the bed.  I asked for pictures.   It appeared some jumped on the bed and bent one of the braces then attempted to close the bed causing enough torsion "pop" the bed out of it's frame.  (risk of rental)  I'm not sure what happen but I forwarded the pictures to David and asked if he could look into it and repair it.   This occurred  on Saturday Morning (7 Sept).  David and his team asked if they could go see the bed on Tuesday (10 Sept) as he nor any of his team members have seen anything like it.  After inspection of the bed they determined they needed to replace a part and speculated on the cause of the failure and returned to replace the part on Friday 13 Sept.  NO CHARGE  let me repeat  NO CHARGE Bottom line the condo is approximately 2 hours drive  from the store.  The amount of man hours  just to travel to NH and  to assess and return to repair a bed that they could have easily said it was my renters fault and charge me a repair bill.   I'm impressed.  David Townsend stands behind his products.  You could order a Murphy Bed online have it shipped, build your own casement.  I don't think you will get he customer service that you will received from David and his team.  It might cost a little bit more but David answers his own phone and stands behind his products.  I have shared my story with my fellow condo owners on our blog.  Some have shared horror stories on trying to order replacement parts  taken months....making their condo units unusable or possibility of injury. Will I use him again, in a heart beat Thanks again
    - James M.
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Closet Designers And Builders in Colebrook

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