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Dentistry reviews in Brookline

Real People ~ Real Reviews ~ Real Results

  • I chose not to use this dentist.
    Dr. Ura wanted to pull all of my upper  teeth and replace them with an implant denture.
    He said that there was a lot of work to be done.  He could fix them, but he didn't want to see me in again in  5 years.
    I had had a crown that fell out; he glued it in with temporary glue that lasted about a day.  
    The cost of removing all my upper teeth and the denture was going to be in the neighborhood of $30,000 and
    he said he hadn't decided about my bottom teeth.  It felt like he was really pushing this. 
     My bottom teeth have five implants and were given a clean bill of health in 2009.  I had been told by another dentist that there was work that needed to be done on my top teeth, so that was valid.
    Cost aside,  I didn't feel comfortable with a
    solution that if I didn't like it, there was no going back.   I
    asked to talk to someone who had had the procedure done, since it seemed like
    he had done this before with multiple people.  I never got a name.  I
    looked on the web and didn't like what I saw as far as the replacement.
     And I was concerned about bone loss, since the entire structure would
    rest on only 4 implants (for 14 teeth).

    - Nancy R.
  • I had several appointments with Dr. Shutts.
    Seemed expensive.  When there was work, the appointments cost $2000-$3000.  After the first appointment, the receptionist offered me a recovery bag which had chicken broth, rice, and other food in it, which I was impressed with, until I realized that it was another way for them to make money.  I make chicken broth all the time, I don't need to buy it.  The receptionist was not happy about that.
    The first appointment was in October, 2014.  He did an exam, said there was a lot of work to be done (which was a surprise, but later confirmed by another dentist.)  He talked about replacing my dental implants with ceramic implants, which I strongly did not want to do.
    At the same time, other people from Groton Wellness were coming in and giving me literature and offering me free initial appointments for what looked like expensive treatments.  Everyone was super-friendly, but it felt like a sales job to me.  I wanted to go to Groton Wellness because I'm interested in alternative treatments and I've had good experiences in the past.  It felt like this place is money-focused rather than other places I've gone where there's been more focus on people.  My opinion.
    Because I believe in the dental philosophy, I went back in August, 2015, and had a teeth cleaning.  The next appointment he fixed a number of my top front teeth.  The injection to numb the teeth was *very, very* painful.  It is possible to do this without that level of pain -- other dentists start to numb it with a quick jab, then give the full injection when the injection site has been numbed up a bit.
    He did a nice job fixing the front teeth.
    I went back and he pulled a tooth and placed an implant.  A student was there at the time observing.  That went fine.  Some pain at the injection, and I had to remind him not to use septicaine, due to allergies.  It was on my chart, but he missed it.  But basically this went okay.
    The third time I went back, he (finally) went to fix the tooth that the crown had come off of back in August, 2014 and the tooth behind it.  He said he drilled out all the decay, but he thought the tooth with the missing crown would die and he wanted to pull it.  If I had time to think about it, I would have preferred to have given the tooth a chance, but it all happened fast and I was there in the chair and agreed to it.  It was a bad extraction.  I was in the chair a total of 4 1/2 hours.  He said that he'd gone deep and damaged the bone and was really close to breaking through to the sinuses.  Lots of stitches.  I was not to blow my nose or sneeze through my nose or he would have to open it all up again.  Usually he put on an uber-caring, gentle manner.  It was different.   It was kind of a stranger conversation.  He told me not to diet, not to eat kale or blueberries or spinach or a list of various healthy foods, and to eat my "happy foods".  He said that some of the tooth/bone was soft and some was very hard.
    I had the stitches removed by another person about 10 days later and am not going back.
    I was not afraid of the dentist before this, but I am now.
    - Nancy R.
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