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There are 7 top-rated exterior painters in your area.

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House Painting reviews in Barrington

Real People ~ Real Reviews ~ Real Results

  • The experience started strong, with Scott being quite professional and eager to provide a quick quote.  I had assumed this would be a spring job since it was late in the season, but he suggested they could probably fit it in before winter.  Our house, a recent purchase, had not been painted in many years and his opinion was the sooner we could get it painted, the better.  I went with the most expensive package- a coat of primer and two coats of stain, again at Scott's suggestion that would be the best thing to do to provide the best protection.  Unfortunately the quality of the job was very poor.  We were not at the site during the time the work was done.  Given the high Angie's list rating for Certapro, and Scott's good first impression and salesmanship, I thought I was making the right choice.  However the contractors dented our new metal roof, which was our most important stipulation when we signed on with Certapro.  They missed some areas on the house (the new color was different from the old so it was obvious), which I could not understand since three coats should have been applied, the front door was not painted, some items in the contract (ex. varnishing the french door threshold) were not done, and the site was left a mess, including our garage, which I had given them access to.  Scott, to his credit, wanted to make things right.  Unfortunately you cannot un-dent a metal roof, and after the mess left behind I did not want to have that same crew back onsite.  Again, to Scott's credit, he gave me some money off the contract to partially account for the roof and for the additional work I could just do myself in the spring.  However, a week later when my main contractor saw the job that was done, he pointed out several additional things I had not noticed.  There was significant overspray on all of our windows, they sprayed over our utility pipes and electrical boxes, and essentially none of the carpentry was done correctly (in one place, a single corner board had been replaced by three boards pieced together because (I assume) they did not have a board wide enough).  At that point, I went back to Scott and asked him to come take a look at the job that was done by his crew.  He came out and we spent an hour walking around.  He said he could send a person out to clean the overspray off the windows, and he would remove the carpentry charge.  Unfortunately, the person who showed up to clean the windows had not been told it was an exterior job, so he did not have a ladder, nor did he have the right materials.  I had not planned to be there, but luckily at the last minute I did stay home, so I was able to get him going in the right direction.  He was able to scrape the windows he could reach, but the higher windows remain oversprayed, as do portions of the metal roof.  I reached the point where I just wanted to close out the contract and move on.  While I appreciated Scott wanting to make things right, there is no substitute for doing things right the first time - you cannot completely correct overspray issues after the fact, and some damage is not easily repairable.
    - Rebecca S.
  • Crown Painters made an excellent first impression by showing up on time (to the minute) for the initial estimate and by completing the estimate before leaving our house. Due to the extremely rainy spring and summer, they were not able to start on the estimated start date in early September, but that was to be expected. Throughout the entire process, all the workers showed up each day either on time, or early. They worked hard all day long, taking only half an hour for lunch. They cleaned up meticulously at the end of each day. All workers were polite and respectful and I never heard any bad language from them. They worked each day that the weather allowed. With some contractors you never know if they'll be back the next day. Crown Painters came every weekday that the weather permitted. The work done was of superior quality. We were pleasantly surprised to have had such a positive experience throughout the entire process. We're pleased to recommend Crown Painters.
    - Deborah T.
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    - Stefanie D.
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    - Valerie K.
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Exterior Painters in Barrington

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