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Towing reviews in West Point

  • A
    TOWN & COUNTRY TOWING & REPAIR
    We've used Dan from Town and Country for years now and really love having our own mechanic to take our cars to-someone we know we can trust. He's open and honest about what needs to be repaired, and is patient with me since I don't understand cars much. His rates are good, and he's always helped us out with whatever has been wrong with our vehicles and if he can't fix something like when our tranny went out on our mini van, he referred us to a place that could. We would highly recommend Dan at Town and Country.
    - Gwen P.
  • A
    TOWN & COUNTRY TOWING & REPAIR
    Dan has been our mechanic for several years now, and he has always been right there for us, when we needed him for repair work, towing, estimates, just whatever we've needed. He's been honest and detailed in explaining what needed to be done, how much it would cost, etc. He's also advised us on vehicle purchases, etc. Dan is just a really nice, guy to work with.
    - Gwen P.
  • F
    TURNER'S BODY SHOP INC
    Summary: Don’t support this VINDICTIVE BUSINESS, as soon as you become vulnerable, Turners will take advantage of you. -------------------------   mary.ridder@nebraska.gov (In charge of writing new laws) Better Business Bureau: [*** Link removed ***] (file a complaint against Turners) Highway Patrol Complaints: PHILIP.THEDE@nebraska.gov (File Towing Complaint) ----------   Imagine being out of town and your car is towed without you knowing it. You get back in town, track it down at Turners Body Shop, and they smugly says to either 1) give them $800…or 2) in thirty more days they will automatically get a new title to YOUR CAR and there is NOTHING YOU CAN DO ABOUT IT.   You see, Turners has a little contract with the city that allows them to abuse the public. There are no laws limiting the price they can charge for towing, or storage, so they charge you 10X the normal 'storage fee' that you could get at real storage facilities in Kearney. What else would a fine outstanding business do ?   -Storage at local storage facilities: $2 per day ($65/month) -Outrageous parking at the Airport : $6-$7 per day. ($195/mo) -TURNERS Parking (next to their beat-up building): $20 per day ($600/mo) -Parking at Disney World in Orlando: $20 per day.   The average one bedroom apartment rents for $579 in Nebraska (and you get a free parking spot) ([*** Link removed ***]   Plus Turners will charge you almost double the normal towing charge (even though they towed it at their convenience). I made a blind phone call to them asking about towing a random vehicle from the same spot to their shop, and they said $100 cash…but they are DEMANDING $200 from me.   Once you unfortunately become one of these low-life losers that has your car towed, Co-Owner Barbra Turner will turn from a nice "How can I help you?" customer oriented employee… to a sadistic "Ha Ha, You are screwed, we have your car! " Vindictive Dictator. Barbara Turner actually told me that "If you don’t pay our towing/storage fees, before too long the city police will just give us a new title, and then the car is ours" Turners even had the gall to ask me for my key so that they wouldn’t have to make a new one later.   Now imagine, that when you go to get your personal items out of THEIR new car, you find the car isn't even in a protected fenced in area, the trunk isn't closed/latched, and some of your personal items are on the ground. What was that exorbitant storage fee for ? And who is responsible for stolen items ? Bobby Turner denies he is responsible for anything.   This isn't a case of a bad apple employee that would normally be reprimanded/fired. Barbra TURNER is the Co-Owner that is setting the rules and tone for the whole company, and her brother Bobby Turner feels the same way .   This is the type of business that Turners Auto Body/Towing truly is. Don’t bother giving them your business today, because when you are in a jam tomorrow, they will turn vindictive, and squeeze you for all the money they can legally get from you.   I have contacted Mary Ridder the current Public Service Commission District. She has confirmed that the public can do nothing but push for new laws against Predatory Towing companies like Turners. I am doing my part, will you do yours ?   What Can you do ? - Contact: Mary.Ridder@Nebraska.Gov (In charge of writing new laws) - Contact: PHILIP.THEDE@nebraska.gov (in charge of highway towing) - Better Business Bureau: [*** Link removed ***] (file a complaint against Turners)
    - Greg G.
  • F
    JERRY'S STANDARD SVC
    Poorly This was a service for AAA.  I understand AAA has guidelines that must be followed.  We had a dead battery.  We were told they would come check the battery and give us a jump.  If we then so chose to purchase a battery they would sell us one.They arrived about 20 minutes later.  We were about 1.5 miles from where Jerry's Standard is located.  They checked the battery and told us it was no good.  Gee, you'd think common sense would tell us it was dead?  After all we called for a jump for a dead battery.We were then told we had to purchase a battery from them for an inflated cost.  I say inflated because we later went to the local Walmart and spent 30 dollars less for a longer warranty.However we called for a jump.  As stated common sense told us it was dead when the car would not start.  After getting into an argument with the service technician they decided to "humor" us and give us a jump.  At that time they didn't even connect the cables to make a charge...looked at us and said "you need to buy a battery from us"  We said well if you connect the cables to actually make a connection then we might know.  When they readjusted the cables the car started right up.Why did we have to be so proactive so we didn't get ripped off?  AAA is giving them their business and they should not be.  
    - Gloria P.
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Towing Services in West Point

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