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Drain Cleaning reviews in Plattsmouth

Real People ~ Real Reviews ~ Real Results

  • This is an update since the excavation.  I had a problem with the inside pipes backing up into the floor drain and my indoor pipes.  I called the company to ask about them coming back out, as when they did the water blast on the first visit, waste came back up out of the sewer line.  Well, I travel a lot and did not realize there was still waste from that visit backed up in the pipes in my home.  I called Cali and she did not respond in a concerned way, stating it wasn't anything they did, quoted me a price to come back out and snake the main drain or sewer line again and a travel fee.  She gave me some times they may be able to come back out here almost as though it was an inconvenience.  I explained that I felt it was a remaining job from the original visit that was not taken into consideration by the plumbers when the sewer shot back up due to the broken line.  I am also questioning why they were going to do the hydro treatment not knowing what type of sewer line I have, which is the heavy paper, and during the excavation the plumber performing the work said it is not a good idea to use that treatment due to the type of line.

    I called the actual plumber on his cell number given to me at the time of the digging who did the excavation and he was tied up and said he would call me right back.  He never called back.

    So, given these facts, some drain cleaner and a plunger on my part to get the back up out of my pipes, and possibly another future visit from a plumber , I am changing my original review due to the fact that after spending 3450.00 with them they have no concern or urgency about remedying my problem. 

    I will hand it to the plumber doing the excavation, he is very skilled, however the company did not respond to my issue after the fact in a positive way, and I am removing my original review.

    - Sandra M.
  • Great service and excellent response time.
    - Joseph T.
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Drain Cleaning Companies in Plattsmouth

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