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Stone & Gravel reviews in Omaha

Real People ~ Real Reviews ~ Real Results

  • Jay was pretty prompt in coming to give us an estimate to do our work.  The date of our estimate was March 23, 2015.  To secure him to do the work, he required 1/2 down and 1/2 upon completion.  We sent the payment on April 6th, 2015.  That check was cashed on April 17th, 2015.  We expected him to contact us to set up a date to do the work once that happened but ended up having to call him.  We called him on May 1st  2015 and asked when he would be able to do the work.  During that phone call we explained that we needed the job completed.  He said he wouldn't be out that week and then wouldn't commit to a date or a time frame.  He said he would email us when he could get to it.  No email came so we called him again on May 18th, 2015.  He returned the call the next day and said they would be out on the 20th.  They did come and did a nice job.  Kicker was that we had his request for the final portion of his bill in an emailed statement less than couple of hours after the work was completed.  It was a small job and shouldn't have taken so long to have it completed in spite of all the rain we have had.
    - Christine K.
  • Breaking Ground did not properly install limestone steps, limestone retaining walls, and draintile all of which are now failing. We hired Breaking Ground in 2005 to design our landscaping and install our drain tile, two 2' high retaining walls and 13 limestone steps. The last few years we have had soil washing out between the stones of the retaining wall onto our patio and the stones began to shift. It wasn't until this year that another landscape contractor told us the walls were installed improperly causing the problem. No gravel or other material was used behind the stones to hold back the soil. The drain tile (drainage pipe) which connects to the downspouts and is buried underground was initially installed so shallow in our front yard that when it rained, it popped out of the ground. This is 4" diameter drain tile and it should be buried 8-10" subgrade. They did return and rebury the tile.

    Last year when the downspout on the south side of our house backed up, we called Breaking Ground and asked where the outlets are as we could only locate 4 for the 8 downspouts and incorrectly thought several were joined together. They did not know. We dug up the clogged drain tile and found that it was barely underground, covered only by a layer of sod. As a result, it has been punctured by aeration prongs. There was no outlet for this drain and the opening of the pipe was completely buried in the soil. In addition, it was not sloped 1/8" per foot as it should be for adequate drainage. In fact, it was sloped higher at the end point than where it first enters the ground. This improper installation results in eventual clogging as we have experienced. We found over 3' of entwined roots that had grown into the outlet. Removing this improved the drainage but there is still a backup with a heavy rain so there either is a clog where it begins to slope upwards or the slope itself lends itself to backup during heavy downpours.

    Two other downspouts are also problematic and need attention. One on the west side of our property also backs up. This one runs under the patio so more difficult to troubleshoot. The other is by the garage and also has no outlet that we can find but it obviously is installed improperly as well because ice backs up on the driveway in the winter.

    The limestone steps began cracking within a few years of installation, narrow cracks at first. When it appeared they all were cracking, separating and becoming unstable to walk on and a safety hazard, we showed them to our designer at Breaking Ground. He commented that it was a problem with that limestone. He, however, had recommended the stone they installed. It wasn't until this year that we were told by two landscape contractors that the steps also were installed improperly without a proper base. After learning that our problems were a direct result of substandard work by Breaking Ground, we called and talked with Gary Bunjer shown as the President on BBB as well as on Angie's List. An employee, Scott, came out but told us he would charge for repairs. I did not agree and called again and talked to Cindy Corrigan who said she is now the owner. She came out and also said they would charge us for the repairs. We have called again to ask if she reconsidered but has not.

    These are latent defects of workmanship that are now presenting and Breaking Ground should return and complete all repairs without cost to us. When a contractor is hired, we, as property owners, are dependent on the contractor's knowledge, skill, and expertise and have the expectation that all work will be performed according to industry's standards. This obviously has not been the case.  We filed a complaint with Better Business Bureau who has not received a reply from Breaking Ground.


    - Evonne A M.
  • Alex was awesome -  both professional and personable.   He came out and leveled our yard and then placed a concrete slab for our RV, adding fiber and rebar so it won't crack with the weight.   We just purchased the home and wanted it complete when we drove the RV there from another state.   He had it ready and to top it off, had texted us pics of work in progress.   He came back to fill in some missing spots from the original owners.   Anytime I need new concrete, I am calling Alex!
    - Nancy W.
  • Both the bathroom and the fireplace look great! Perfect job and no problems at all. Very timely and services delivered perfectly. Would highly recommend and will be calling for any other jobs needed in the future.
    - Eva D.
  • Jeff's crew did the following:
    -Arrived 3-dqys early!
    -Started work at 7:30 a.m. not 8:30 a.m.!
    -Maticulosly removed each brick/paver and cleaned each brick/paver!
    -Dug out old foundation and replaced with new sand and base gravel.
    -Sloped the sand 3% away from the house. 
    -Added two new,laege drains along with draintile all pointing away from the house!
    -The entire patio was washed down and the site was left clean! 
    -Project took 3 days.
    The first down-pour we experienced was the next day and the system worked super! The site 
    coordinator returned over the weekend to replace some bricks/pavers that were not the right color...an extra treat.
    After that, Jeff returned for a walk-thru!
    I could not have asked for a better job!
    - William S.
  • Excellent customer service. Promptly provided an estimate at a time convenient for me. Estimate was reasonable. Friendly, easy to work with. Had good ideas for working with the tree without damaging the roots. Extremely accommodating.
    - RUTH R.
  • We weren't real happy with them. It was supposed to be a day and a half project. These two clowns came out and got it done in a day. They used a small tractor to haul the gravel to the back of the house. It left ruts and tank tracks on the side of my house. I had to fill it in with bags of sand to get the tracks out of the side of the yard. They were supposed to put paving stones in the back of the house but they laid them down on the ground and didn't dig out the ground. They would rock back and forth when we pushed on them with our feet. The edging was not square again the fence and was 3 inches short of coming to the patio. They damaged my air conditioner. They did not clean up after themselves. There was dirt all over my driveway. They had their radio blasting all day. I went out to talk to them twice and they didn't seem interested in talking to me. The plastic guard they put down to keep the weeds from popping up was short by 4 to 5 inches in some areas. They didn't level the dirt before they put the gravel down. They didn't make it look decent. I found pins and all kinds of things in the yard. They dumped the rock on top of the plastic and the rock was spilling out the gates and going into the neighbor's yard. We were pretty upset and got the owner back out. He said that he didn't think it looked that bad. We had gone with a small local company to help support the local economy. It cost more money but we wanted that personal touch. He acknowledged that there were a couple of things they could have done better but he didn't want to own up to any more than that. Somebody had slammed a wheelbarrow into the air conditioner. They did reset the paving stones so they wouldn't wobble. They did level it out. He said they didn't clean up because there wasn't a hose and there was a hose on the side of the house that had been there for 5 years. They did fix a lot of our complaints and the 3 of them were here about 5 hours. We had the air conditioning company come out to check to see if it would work and we deducted $100 off their bill to pay the air conditioning company. We took pictures of all of it. We would not use them in the future.
    - Bonnie S.
  • very good it was all finished before the date they told.me it would be done
    - Eduardo N.
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    - Steven B.
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    - George P.
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Stone & Gravel Companies in Omaha

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