River City Heating & Cooling

A 182 Reviews

Founded 1981 • Angie's List since August 2006

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Licensing

Licensed
Bonded
Insured
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Hours

Monday
7:30 AM - 7:00 PM
Tuesday
7:30 AM - 7:00 PM
Wednesday
7:30 AM - 7:00 PM
Thursday
7:30 AM - 7:00 PM
Friday
7:30 AM - 7:00 PM
Saturday
7:30 AM - 4:00 PM

Company Contact

8530 L St

Omaha, NE 68127

Description

Super Service Award Winner for 2010, 2013, 2014, 2016 and 2017. River City Heating & Cooling has been in business 37 years. The oldest TRANE Comfort Specialist and Factory-Authorized TRANE Dealer in the Omaha area. Family owned and operated with 22-25 employees. Full service company: Sales, Service and Installation (Residential and Light Commercial). Fully insured for $1,000,000. A+ Rating with the BBB. 100% Satisfaction Guarantee with our No Surprises, Comfort and Firm Price Guarantee. All employees are in uniform and arrive in a company marked service truck. All employees have been drug-tested and has had a criminal background check....

Verified Reviews

182 Total Reviews
Reviews by Rating
A Rated
170
B Rated
7
C Rated
1
D Rated
0
F Rated
4
Read reviews by category
hvac repair (182)
Showing 1-10 of 182 reviews
F

RATED

10/31/2019

Another company wanting to take your money before earning the job. I have an HVAC system that needs repairs and want to get quotes from several different HVAC companies. These guys are your typical contractor that what is important is their $89 service fee, non-refundale if they don't get the job. Advice run don't walk away from this "company". They are just out to make a buck. NO customer service...

DESCRIPTION OF WORK
Quote for repair of HVAC

CATEGORY heating & air conditioning/hvac

WORK COMPLETED ON 10/31/2019

A

RATED

08/02/2019

John showed up on time and treated us with honesty and integrity. Repaired the fan on the unit and did the repair under warranty. Charged for a service call and 1 hour labor. Also had to replace a couple of other items.

DESCRIPTION OF WORK
Heat pump had stopped working

CATEGORY heating & air conditioning/hvac

COST $180

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 08/02/2019

A

RATED

06/29/2019

I signed up for their residential HVAC preventative maintenance program, which costs $165/year plus tax. It was easy to schedule my spring service and I was pleasantly surprised they offered Saturdays, which meant I didn't need to take off work. On the day of service, they called about 30 minutes before my scheduled appointment to let me know the technician was en route to my house. He arrived rig...

DESCRIPTION OF WORK
HVAC preventative maintenance (spring service)

CATEGORY heating & air conditioning/hvac

COST $176.55

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 06/15/2019

Images

Photo for River City Heating & Cooling - 8530 L St, Omaha, NE - 37996987

SERVICE PROVIDER RESPONSE

Thank you for your business and it was a pleasure helping you with your heating and cooling systems! If you have any questions or any future needs, please call our office at 402-331-3500. We'll Not Comfortable... Until You're Comfortable" Thanks again!
A

RATED

10/29/2018

It went well. Job was done quickly and the workers were professional and helpful and nice.

DESCRIPTION OF WORK
Needed new furnace and a/c unit

CATEGORY heating & air conditioning/hvac

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 09/10/2018

SERVICE PROVIDER RESPONSE

Thank you for your business and taking the time to let us know how we're doing! It was a pleasure working with you and getting you the right system for your budget! If you have any questions, comments or concerns about your new TRANE Comfort System, please call me anytime at 402-306-0400. "We're Not Comfortable... Until You're Comfortable" "It's Hard to Stop A Trane" Thanks again!
A

RATED

10/12/2018

From the bid process through installation and follow-up, River City Heating & Cooling exceeded my expectations. The company’s representative took time to evaluate our HVAC needs and then submitted a detailed bid which flowed well and was easy to understand. The installation was seamless. The company’s representative was on site prior to the arrival of the installation team in order to place protec...

DESCRIPTION OF WORK
Furnace and air conditioner installation

CATEGORY heating & air conditioning/hvac

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 10/10/2018

SERVICE PROVIDER RESPONSE

Thank you for your kind words and the opportunity to help with your heating and cooling project! If you have any concerns or questions about your new TRANE System, please call me anytime at 402-306-0400. Thanks again and "We're Not Comfortable... Until You're Comfortable" "It's Hard To Stop A Trane"
A

RATED

09/25/2018

Great! We have used River City for over 20 years with no issues. We needed to replace our current units due to age. We received one bid from another supplier before asking for a bid from River City. The River City Residential Manager, Jeff Ladwig, asked us questions about our needs. He understood what we needed and provided us with a detailed, and understandable, bid. The price was competitive. Al...

DESCRIPTION OF WORK
Replace current Furnace and Air Conditioner with new units.

CATEGORY heating & air conditioning/hvac

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 09/21/2018

SERVICE PROVIDER RESPONSE

Thank you for your business and kind words! It was a pleasure working with and helping you get the right TRANE System for your home at the right price! If you have any questions, comments or concerns about your new system, please call me anytime at 402-306-0400. Thanks again for the opportunity to help and "We're Not Comfortable... Until You're Comfortable" "It'[Member Information Removed] Hard To...
B

RATED

08/29/2018

From start to finish everything went great. Jeff l. Did an outstanding job explaining everything, did not make me feel dumb, didn't over sell the system to me. When he left my home I felt very comfortable making the decision to use them for the job. The entire job was completed in one day while I was at work. When I returned home I couldn't even tell someone had been in my home. Excellent company ...

DESCRIPTION OF WORK
Heating and a.c. replaced

CATEGORY heating & air conditioning/hvac

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 07/25/2018

SERVICE PROVIDER RESPONSE

Thank you for your business and if you have any questions, comments or concerns about your new TRANE Comfort System, please call me anytime at 4025-306-0400. "We're Not Comfortable... Until You're Comfortable"
A

RATED

08/21/2018

It went very well. They were on time and got the job done when they said they would. Courteous and polite.

DESCRIPTION OF WORK
Furnace and AC replaced

CATEGORY heating & air conditioning/hvac

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 08/21/2018

SERVICE PROVIDER RESPONSE

Thank you for your kinds words and allowing me to help you with your heating and cooling needs! It was a pleasure working with you, and getting you the right system for the right price! If you have any questions, please call me anytime at 402-306-0400. Thanks again and "We're Not Comfortable... Until You're Comfortable" "It's Hard To Stop A Trane"
A

RATED

08/03/2018

I had a very professional, detailed, and understandable experience dealing with the River City Heating and Cooling Company from start to finish. Residential Manager, Jeff, explained thoroughly the initial details and process of pricing, product and installation, and gave me time to think over everything before deciding. I have to say, I'm very satisfied with the whole process from beginning to end...

DESCRIPTION OF WORK
A new Heating & Cooling System

CATEGORY heating & air conditioning/hvac

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 07/27/2018

SERVICE PROVIDER RESPONSE

Thank you for your business and kind words! It was a pleasure working with you and my install team and I were glad to help! If you have any questions, comments or concerns about your new Trane Comfort system, please call me anytime at 402-306-0400. Thanks again for the opportunity to help you get what you wanted and needed at the best price. "We're Not Comfortable... Until You're Comfortable" "It'...
A

RATED

07/13/2018

Technician were very professional and knowledgeable

DESCRIPTION OF WORK
Replaced air conditioner and heater

CATEGORY heating & air conditioning/hvac

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 06/15/2018

SERVICE PROVIDER RESPONSE

Thank you for your business and kind words! It was my pleasure working with you both! If you have any questions, comments or concerns about your new TRANE Comfort System, please call me anytime at 402-306-0400. "We're Not Comfortable... Until You're Comfortable" "It' Hard To Stop A Trane" Thanks again!

Services Offered

TRANE Heating & Cooling products Sales, Whole House Humidification Systems, Wi-Fi Touch Screen Thermostats, Air Purification Systems, Multi-Zoning Systems, Full System Heat Pumps.

Services Not Offered

Hot Water Heaters

General Information
Free Estimates
Yes
Eco-Friendly Accreditations
No
Payment Options
Discover, MasterCard, Visa, Check, Financing Available
Senior Discount
10%
Emergency Service
Yes
Warranties
Yes