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Leaf Removal reviews in Omaha

  • F
    LeafFilter of Nebraska
    Horrible and still going on. We wanted leaf guard protection and what we thought would be new gutters. The salesperson, Tripp Peterson (402) 321-4570 came out 3-22-2019 gave us a quote for our request and at the same time advised us we DID NOT need new gutters. This was provided to us in his contract and also the material provided to us. In this documentation it stated "we repair any damaged gutters and/or downspouts if necessary". He said we DID NOT NEED NEW GUTTERS. On Monday, 3-25-2019 the installation was to occur. Per Tripp on 3-22 who added on his installation supervisor, Tony, the crew would be at our home between 8 and 11 and that the job would take 4-5 hours. No one had to be home. I got my cashier check and waited and waited. I even called Tripp and got his VM. At 11:37 they arrived. I was very EXPLICIT that smoking was NOT allowed on our property and the person in the front passenger seat had a cigarette in his mouth. I advised Tim, the lead person of this. They finished the job at 1:15 and I told him what Tripp told me. He also said that we needed NEW gutters on 3 of the 4 sides of our house. He gave me a CERTIFICATE OF SATISFACTION FORM which I DID NOT SIGN. I did give him our check and advised him I would be calling Tripp. For the amount of money we spent, he said he would get $100. NOT my problem. He called Tony, his supervisor from my driveway to advise him I was not happy. Tim's cell phone is 712-318-0365. Tony's number is 402-981-8136. I also called their 800 number 800-749-4566 to escalate to a manager. I got disconnected and had to call back. The regional operations manager. Curtis Marshall talked to me and referred me to a Kevin Morrow who is the Sales Manager. His number is 843-469-7172. His response time, attitude, etc are awful. According to him now both installation and maintenance people report to him. He did not return voice mails, emails, and then set up appointments at his and Tripp desire. When they both arrived again, WE DO NOT NEED gutters because of no rust. He advised us he would be sending his LEAD technician on repairs because the initial installation was not done RIGHT. Did not hear from him. I again had to email him on 4-7 to find out if/when someone is coming out. We received a voicemail from Tony 402-981-8136 that his tech would be out the following day between 8-noon to fix leaks. I called him back ON 4-9 is when Rodney Bulling came out. It is Saturday, 4-13 and again my husband found additional problems and what was supposedly fixed, NOT. He will be trying to contact them on Monday. I have also sent an email to him today to see if he would be proactive to contact us before us having to chase him down and that is really the truth, I have copies of my emails, I have saved almost all my voice mails, I have hand written notes, my copy of the cashier check. I also was going to stop payment on the check which my bank advised me and my conversation with Tony on date of installation was frightening in the fact he stated I could not stop payment because I was paying for what they were hired to do. To this date, we still DO NOT HAVE what we paid for.
    - Larry J.
  • A
    Rokahr Lawns Inc
    This is the second year that we have used Rokahr Lawns to remove leaves from our yard. We received prompt service - called one day and they were here the next - and our lawn looks great! Shane handled our request in a professional manner and the work that was done was very thorough. We will definitely use them again and highly recommend them to anyone looking for lawn services.
    - Judy W.
  • A
    Rokahr Lawns Inc
    Very happy with the work they did. Responded promptly to phone call and when they came out, they gave us a price (very reasonable) and did the work that day. Workers were very professional, efficient and neat - blew off driveway and sidewalks. Absolutely nothing to complain about and will definitely use them again.
    - Judy W.
  • F
    Vanesko Services, Inc.
    Chris was hired to rebuild a deck, he asked for a deposit of several thousand dollars to be put down to purchase materials. After over a month of waiting for him to begin work he agreed to meet in person to discuss his plan moving forward. He apologized and said the work could't begin for at minimum 3-4 weeks and possibly longer. 

    Chris was asked at that point if he had even purchased any materials for the project and he said no, this led us to have zero confidence in his ability to complete this project. At that point he was asked to return the deposit and a new contractor would be hired. Chris agreed to return the deposit and informed us that he didn't have a company check, but would be  back with a cashiers check within an hour - that was the last communication has with Chris/ Vanesko Services. 

    I would NOT recommend working with this company, they purposely didn't perform what was promised and never intended to return the deposit check that was already deposited.  Buyer beware.







    - Andy B.
  • A
    Rokahr Lawns Inc
    He showed up very quickly to do estimate and did the work as soon as we talked via phone. When I got home he had cleaned up the yard as discussed. He bills monthly & I haven't received it yet so I don't have an exact price for work done
    - Susan C.
  • A
    Rokahr Lawns Inc
    These guys were very friendly, accommodating, quick, and thorough. I appreciated the detailed communication up front regarding what I wanted done and what they would be able to do for the price. (This was an Angie's List Big Deal.) They were motivated to get me on the schedule quickly and in fact came a few days early when a spot opened in the schedule. They did exactly what we agreed and cleaned up thoroughly. They called when they were done and went over details plus what they recommended as next steps. I will definitely use them again and strongly recommend them to anyone needing regular lawn care or one-time clean-up yard work.
    - AK G.
  • A
    Blue J's Lawn and Landscape Service Inc.
    The service was outstanding.  We called Blue J's early in the afternoon and left a message.  To our surprise John called us back earlier that evening and inquired as to what we were looking to have done.  We then scheduled a day for the services to commence.  Unfortunately due to the weather we had to reschedule the appointment a couple of times. On the day the service was to commence, John called to confirm the location and work to be done.  Although we were out of town at the time, John pressed on with the work and what an excellent job he and his crew did. We arrived back home late that evening and could not really see all that was done…but when I woke the next morning and looked out my window I immediately texted John and thanked him for the awesome work.  I look forward to doing business with Blue J's this upcoming spring for some landscaping and possibly some routine yard services.
    - Telly W.
  • A
    Rokahr Lawns Inc
    Exceptionally well. Shane is a tremendous professional.
    - Thomas T.
  • A
    Gutterworks Inc
    above & beyond
    - Karen F.
  • A
    LeafFilter of Nebraska
    It went good. The job got done quickly. He came out on a Sunday and did everything. We are satisfied.
    - Julia and Todd H.
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Leaf Removal Services in Omaha

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