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Find Top-Rated Omaha Lawn Mower Repair Shops

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Lawn Mower Repair reviews in Omaha

  • F
    J & J Small Engine Service
    Wrote a honest review and after the mower failed shortly after, they mentioned my review an kicked my out if the store. Who does this! Stay away from these crooks. They basically performed horrible work without my approval and I was unhappy. Apparently I'm the bad guy, ahh ok. If you don't like bad reviews, don't do bad work. Next step, better business bureau. Go elsewhere folks.
    - Jeff G.
  • A
    Pat's Auto Repair (Mobile Mechanic)
    Pat arrived very quickly! He was friendly and professional. It was a tricky fix, but he found the problem, and fixed one we didn't know about. Super reasonable! I paid him a tip. Because I was impressed.
    - Frederick F.
  • A
    Pruitt Outdoor Power
    The service manager George went above and beyond on my behalf. Even though my mower was out of warranty a few months. Let me say he got Troy built to to agree to replace my mower. But he told me because of a manufacturer defect the new mower would eventually experience the same problem. George then offered to fix the mower and correct the issue with a part the they would add and weld, so the problem wouldn't reoccur. Troy built took their time sending the parts, but as soon as they got in. I got my mower back with no charge to me. George really went above and beyond on my behalf. So as far as I am concern they have a customer for life. Don't hesitate to select this business for your lawn care needs. This is the Whole Truth and Nothing But The Truth!
    - Alvin B.
  • A
    J & J Small Engine Service
    They picked, repaired and returned our snow thrower all in one business week. The other places I called couldn't get to it for weeks. Everyone I spoke to was very nice and the job was done quickly and well.
    - Carole D.
  • C
    Discount Lawn & Service
    The mower was very hard to start the following spring, requiring many pulls of the starter cord to get it running. Prior to the service it would start with one or two pulls. I took the mower back to Discount Lawn and Service, only to discover the storefront was empty and there was a sign on the door indicating the owner had been evicted. I had to take the mower to another small engine repair place, which diagnosed my problem as a carburetor that needed to be rebuilt.
    - Ron V.
  • F
    Discount Lawn & Service
    VERY BAD SERVICE. PLEASE DON'T GO TO THIS SHOP. Service time period: 04/25/17 - 07/06/2017 Trips back to shop: 8 times Status of lawn mower: Broken and need to take it to a different shop Tired of waiting for them to rectify their mistake and fix my lawn mower, I finally took it back. I had to constantly keep up with very rude behavior of the shop owner.
    - Sunil J.
  • F
    LITTLE ENGINES
    After 3 weeks had passed, called shop and left claim ticket number on voice mail on Monday, April 17, at 10am. Did not receive any phone call from shop. Called again on Friday, April 21, at 3:45pm and left second message. On the morning of Saturday, April 22 (4 weeks after I dropped it off), I went into the shop and asked to check on the status of my claim ticket. A mechanic looked it up in the system, seemed confused about the nature of the service that it was awaiting, then confirmed that they had not worked on it yet and that it would be done by Tuesday or Wednesday of the following week (April 25, 26). After receiving no phone calls, returned to the shop on Saturday, April 29, and asked to check the status of my claim ticket again. Owner of shop responded dismissively "If it was done, they would have called you." He took the ticket and looked it up in the system, but seemed confused by what he saw and said that he needed to send me downstairs to the shop to look into it. I went downstairs, and a mechanic looked up my ticket and seemed similarly confused. He confirmed that they had my name in the system but no mower under it, and the claim ticket record itself was closed which meant that he no longer had access to any information about the record or it's history. We proceeded to walk around the shop attempting to find the mower. After more than 10 minutes of walking around the shop and two separate outdoor areas, on our second pass of the "junkyard" we found the mower. It had a sign taped to it that included the claim ticket number, and the description "Junk. Dipstick had no oil." He pulled the dipstick and showed me that there was only small amount of oil on the very end. When I asked if the mower still ran at all, he showed me that the cylinder heads weren't even attached, and instead were inside a plastic bag that had also been taped to the mower handle. I could also see that a vent cover on the side appeared to be partially detached as well. He pointed out that the sign indicating that the mower was junk was dated March 31, meaning it was sitting in the junk pile for: - 2 weeks before I called the first time - 2 weeks before I paid someone else to mow my lawn (when I could have just gone out and bought a new mower and saved money) - 3 weeks before the first time I went into the shop in person, where i was told they had not worked on it yet, and that it would still be a few more days - 4 weeks before the second time I went to the shop in person where the owner dismissively told me that if they had worked on it, they would have called me The mechanic said that he didn't want to put too much time into it for fear of driving up the cost of the total service, but agreed to put it back together and see if he could get it running. One hour later, he called me to let me know that he could not get the mower to start. At no point has anyone from the shop ever called me about anything, with the exception of the call from the mechanic to let me know that my mower was dead, approximately 5 weeks, 2 phone calls, and 2 in-person visits after I dropped off the mower for simple maintenance. Only after contacting the Better Business Bureau did they even reply to an email, and that was just to declare that I was an unreasonable liar.
    - Tim G.
  • B
    LITTLE ENGINES
    I used Little Engines several years ago with only moderate success.  All I remember about that long past experience was that it took them a month to tune-up my tiller in the middle of growing season.  However, I've had worse experiences, so decided to test them again.  It's hard to find a parking place because the lot is full of trucks that are there all of the time, and things are packed in tight making it hard to maneuver a truck. I was told all of those trucks belonged to the pawn shop next door. Nobody helped me unload my 2 mowers, so I did it and rolled them into the front door.  The person at the desk didn't acknowledge me.  He was busy talking to somebody else and answering calls.  They clearly cater to to lawn professionals.  After some time, they handed me some claim checks to fill out.  I asked a simple question and could tell the guy was in no mood for questions.  They told me to check back in 7 days.  In 7 days, I was told that they meant 7 business days.  I got a call about one mower that they said had a bad cylinder and should I have them recycle it.  No proof.. Just had to trust them.  After the 10th business day, I got a call on one other item that was ready.  I asked about the other two items.  Not ready.  On the 12th business day, everything was ready and that my 6 month old leaf blower could not be repaired.  It too had a bad cylinder, which of course I had to trust them on that too.  I never got any proof.  Prices weren't bad and both items run just fine now.  You have to go around back to what looks like an automotive scrap yard to pick up mowers.  They sent it out with some guy that looked to be 80 years old and 100 lbs.  So, of course, I lifted my mower into my truck by myself, although he did offer to help.  It seems like a lot to put up with to get things fixed.  I will probably try somewhere else next time to see if anyone really wants my business
    - Richard E.
  • A
    Discount Lawn & Service
    They were GREAT. I talked to the owner. He was more than helpful and extremely knowledgeable. Not only did he offer the service in half the turn around time of 3 other places I called but he delivered big time. He even delivered my mower back to my house for me.
    - Tiffany P.
  • A
    Pruitt Outdoor Power
    Everything went great. Matt helped me unload my lawnmower from my SUV wrote up what I needed to have done on it and I was on my way.  I was surprised on quickly they completed the work. It looks brand new. Matt helped me load the lawnmower back into my SUV. These guys are great I would certainly go back to them again.
    - JOE S.
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Lawn Mower Repair Shops in Omaha

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