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Moving reviews in Hastings

  • C
    They delivered the trailer on time to load it.  They picked it up when we were finished.  They said the truck would arrive in Wisconsin in 3-5 days.  I called them and confirmed they were on schedule.  I drove to Wisconsin and was waiting Friday morning but no trailer.  I contacted ABF and they said there was heavy snow and the truck was tied up in New England and would have great difficulty getting through Chicago because of the snow.  I asked how the trailer got all the way to New England and they responded that the trailer was still in Grand Island, Nebraska.  They said the truck would be there the next day on Saturday.  No trailer on Saturday.  The local ABF started handling my requests for true information.  ABF said the truck will be there on Monday but we needed to be back in Nebraska.  The trailer finally showed up.  Because we were not there, we had to make arrangements for friends to direct (room locations, etc.) the unloading of the truck.  Dee from ABF finally admitted that we were not notified on the late arrival until after the fact, apologized, and gave me $150.

    My out of pocket costs for 4 wasted days was gas ($198.88), 8 meals ($187.20 including tips), and 2 days of net salary ($549.07).  Because I am retiring, I would have been paid for every potential vacation day I did not take.  I also was charged $60.00 by the group unloading the track.  This group is an affiliate of ABF and I was earlier assured that ABF would handle communication with the unloaders. This totals $995.15.  

    Now on Friday, I am going back to Wisconsin to finish what should have been done a month ago spending another $1000.00

    I would not recommend them.  The group that unloaded the truck, which was an affiliate of ABF, charged me $60 because the truck was late which was not my fault.
    - James S.
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Moving Companies in Hastings

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