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Door Installation reviews in Blair

  • D
    Norms door was very helpful finding the type and style of door we were looking for, but then it went downhill from there.   The install process was terrible and we've had to have them come back out twice to correct the problems.  Once we arrived home after the install, one door didn't close all the way (1 inch gap to the floor), and the outside molding had been left partially tacked up with all of the nails protruding.   None of the handle hardware had been installed on either of the garage doors - it's as if they didn't finish the install and just decided to go home at the end of the day.   They sent out a young man to correct the one inch gap when closing the door, but he couldn't figure out how to install the handle hardware so we sent him home and requested the job to be finished by another individual, but we never heard back.   Then we started to hear a loud popping noise from the second garage door after a week of use, and after further inspection noticed that the roller rails on the inside on both sides had not been tightened and were flopping around when the door was opened and closed.   I had to call the service department to express my disappointment with the install and failure to come back out to install the handle hardware.  I will not be letting the second service man leave until they install the handles and I thoroughly go through each door and am entirely satisfied with their operation.   I'm hoping there hasn't been damaged to the nylon rollers and bushings from the improper install and using the door for a week.
    - Gregory K.
  • A
    We were in and out in no time. The employee was very knowledgeable about doors and took us to the door we wanted just from showing him a picture of our existing doors. He matched it up pretty closely, no one would be able to tell the difference.
    - Shelby M.
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Door Installers in Blair

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