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Door Installation reviews in Minot

Real People ~ Real Reviews ~ Real Results

  • The work started right away, I had observed his work on a similar style of home and was impressed with the work.  The owner James stated that the work could start in a couple of days and that they would need to station a large garbage container on the property to hold all of the waste taken off of the home.  The worked started on time and went well during the tear down.  Once the reconstruction started the signs of trouble soon started.  Wood siding was placed on the home that was not cured and it began to leak sap.  They ran out of materials and tried to use left over materials from other jobs which I had to ask them to take off the home.  The rock work on the lower part of the home seems to be quite good for now.  Once the siding was on the home I noticed a few places where flawed siding was used and I had to ask them to replace it.  The doors that were put in had to be replaced and reset a couple of times because of poor quality and not fitting properly.  The front door that was put in was done free of charge eventually because of all the other flaws and the screen door put in did not fit and when I asked that it fit right the workers began to HACK away at the framing with an electric saw, it looked like a beginner did the work and did not care how it turned out.  I had to call the owner who quickly responded and got the fix in place.  The worker began to have a fit and through items and I asked that he not return to my home.  Once the siding was on they began to stain it and the trouble continued.  The individual they sent over had no experience with staining and he made a mess of the project, which we are still fighting with today.  Some spots were runny and others did not take because of sap running down the boards.  The owner said that he would come back and redo the staining after it cured, that has been two years.  I  have called three or four times with little result, the only thing that they have done so far is to come back and power wash the siding, never to return (this was a year ago).  I called James this spring (2014) and he said that they would return and get it done.  I called today because the firm is in the news for not having a license in ND in good standing.  I called the state office for their license and was told that they have never had a proper license and they were issued a fine.  I called James again today and he said that he paid the fine, which was verified by the state office, and he would come out and fix the issue as soon as he could practice again in ND.  I am not hopeful.  You can go to the Attorney General  of ND website to check to see if he has a proper license prior to hiring.  The bright spot is that James seemed concerned about my being happy with the work and that things get fixed in a timely manner.  He responded to my concerns quickly initially but as mentioned above not so much.  Once the garbage unit was removed there was evidence of drinking that went on while his staff was at my home, tops to bottles found under container once gone.  I am still trying to get them to come and touch up the spots that are flawed.  These are spots where the stain did not take or where streaks were left.  James continues to respond to my calls and promises to finish.  After $40,000 I hope so.   I guess I just trusted a bit too much.  Overall I think that James wants to do a good job but unless you have the time to micromanage the work and check everything be cautious about letting them work on your home.  Parts of what they do is great but it is the little things that bring me to write this review.  I have worked construction in the past and am well aware of what goes on with crews but this was over the top.  One final note is that you should never pay anyone the full amount prior, I paid in small steps and was able to get them to complete the overall project, this final step is really touch-up work but I did pay for it so I expect it to be done.  If it gets done I will update this review.
    - Rich B.
  • We have an old garage door that was installed by Overhead Door over a decade ago. One of the track springs snapped and damaged the wood support brace. The first time that Overhead door came out the repair was quick. A new spring was installed. Well the broken brace made the door lopsided and wobbly. On their second visit, all new angle iron braces were installed and the installer took the time to describe all the work done and to make recommendations for when we upgrade. We will definitely have Overhead Door install the upgrade when we are ready.
    - John E.
  • They were all very professional.  Everyone that works there is extremely friendly.  We had an incident where we had to take our dog to the vet while they were here.  They had no problem with it.  They were always on time and prompt.  The work they did was fantastic and the price was very reasonable.  We didn't get charged for anything extra that was not on the quote, even though they did it.
    - Tracy E.
  • The garage door opener stopped working. I called to see when someone could come out to take a look at it. Due to last years flooding, it is difficult to find anyone to come out to fix anything. They are either busy rebuilding their own business or working on new construction or repair of flood damaged buildings. Within 24 hours the office staff had someone here to take a quick look at what would need to be done and to get the door closed for security purposes. It was determined that the computer board had burned out. The technician gave me several repair options. Rather than have several visits trying various options, I chose to have the entire unit replaced. They were very busy and could not finish it that work week but they did a temporary fix that would allow me to open the door at the main switch. They were here the next work week and put in a Legacy 800 with a 5 year parts warranty and a 1 year labor warranty.It runs quietly and smoothly. The technician was knowledgeable and concerned. I would not hesitate to recommend them to anyone as my experience was very good.
    - Patricia W.
  • They did a very good job. They were good at fixing any problems that came up immediately. Thjey were professional and cleaned up after themselves. Their prices were very reasonable and we would highly recommend them.
    - Keith J.
  • unknown
    - Justin N.
  • They were extremely helpful and completed all work in specified time and professional manner.
    - Sheena C.
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Door Installers in Minot

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