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Professional Work reviews in Fargo

  • C
    U-Haul Moving & Storage of Fargo Share
    They were late, promised a delivery date and a phone call that they didn't deliver on. Ordered 4 pods, they only delivered 3 the first time. Had to fight with them to deliver when I needed them, and had to fight with them to pick them up and move them to their warehouse. They need 36 to 48 hours access to pods, I complied with that, and could not even gain access when I wanted access to my storage pods, unless I wanted to go through them outside in frigid windy weather with snow. Their excuse? Nobody there to watch me in warehouse. Not enough staff should not be my problem! I moved to AZ from Fargo, ND. Cost of shipment for 4 pods will be $4100.00. Storage for UPODS per month = $59 each. I will have to have them in storage for 4 more months! Have already paid approximately $600.00 since the end of November. The UPods themselves are made out of Plywood and are not in great shape.
    - Marie C L.
  • F
    Cable One Inc
    Ordering the service (online) was very easy and user friendly. The service technician was quick and professional. However, the service itself has continual "delays" where my screen gets hung up or locks up. Connecting when I turn on my PC doesn't always work - I often have to push the button to reset the router. But the WORST complaint I have and the reason I'm canceling my service is because of their billing problems, and subsequent TERRIBLE communication with me as a customer. After losing my credit card and canceling it, I was notified by CableOne that my auto pay was declined. This is where my dissatisfaction began with CableOne. I asked them to just send me a bill and I would pay by mail. They did, and I paid by check. Then I tried to reset my auto pay online, and thought it was set. I received my next bill, marked "do not send a payment, auto-pay is on". Same the next month. Then suddenly I started getting blocked when online with a window that said my account was past due and I needed to make a payment or my internet would be shut off. AND I had late fees added, and would have to pay reactivation fees. This was on a Fri afternoon. I tried logging on to my account to check the status, and it showed amount owed "$0" - however, I could not get in to the auto-pay link to check status there. I used their online "contact us" form, and checked email as my preferred response. I received an auto message from CableOne saying due to confidentiality, they would not provide a reply to me via email, and I had to call. REALLY? I'm logged in to my account on their website and contacting them via their required method, and they can't help me unless I call?  After lobbying a few emails back and forth, I have decided I am not interested in staying with CableOne due to their extremely poor customer service methods. I don't want to have to call their number, wait on hold, explain the situation that I already explained in writing, get transferred however many times, and have them try to upsell me if that is also part of their plan to force customers to call when customer service is needed.  I'm cancelling my CableOne service as quickly as I can get another service in place.
    - Marilyn L.
  • A
    REI Real Estate & Property Management
    The first month's rent goes to them along with a monthly fee. They send us a monthly statement and make sure the rental property is taken care of. We have been using their management services for almost five months. We have been happy with them.
    - Jennifer O.
  • B
    Cable One Inc
    some of our channels weren't coming in clear, they were skippy and fuzzy. we called the local office and they kept saying it was a bad box or it can't be plugged into a surge protector etc and we need to bring the box in for a new one or have a service person come out. they close before we are off work and we cant take a day off to wait for service so we asked if they could just try to reset it online. they said no, it must be a bad box. so we waited until a saturday and called the 800 number and explained what was wrong with our cable and they reset it online no problem.
    - Tara G.
  • A
    Great Northern Bicycle Company
    I went to Great Northern this morning to get my chain
    replaced. Upon coming in the door the workers behind the counter at the front
    of the shop greeted me and asked what I needed. I told her that my chain was
    broken & gave it to her and went to the back shop area. She said my chain
    could be fixed and measured the wear. It only had <25% life left on it so I
    decided to get a new one for the season. The service was prompt; I browsed
    around the bike shop and by the time I looped back it was on and ready to go.
    I have bought two bicycles from here, both good experiences. I have had service
    on my bikes and my mother���s older 70���s Huffy 3-Speed in for service and have
    had good experiences with that as well. The staff is knowledgeable about
    equipment, clothing and good local rides as well. If I don���t know something; I ask
    and they will tell me without judgment.

    - Kim C.
  • A
    VERIZON WIRELESS
    I think it works pretty well. I don't have any problems with them. When I go there and talk to him, he called me for anything. I've been using them for 10 years. They're pretty easy to get along with.
    - Curt E.
  • F
    PARK Holdings LLP
    I moved out of the Cascades II apartment building on June 28, 2012. At the time, the building was just changing property management companies, but I was not made aware of the change (none of the residents knew). The property manager at the time checked me out and wrote a note (which I have a copy of) stating that the apartment was very clean and in great condition.
    I moved out of state, and awaited my security deposit in August. I communicated with the new property manager in early August, and she had stated that my apartment was cleaned beautifully and that I did a very nice job. Shortly after, I received my security deposit from Kelly Zander.
    Despite the note saying my apartment was cleaned and the nice comments about my cleaning from the new property manager, Zander still charged me a $20.00 cleaning fee for "spots on the linoleum." He also charged me $40.00 for a small red scuff on the bathtub that was there when I moved in. The original property manager was the individual that completed my check in form, and she did not mark the presence of a red scratch. In any case, given that I left the apartment in wonderful condition, a $40.00 charge for this seems out of order.
    When I called Zander to ask about these charges, he was extremely rude and accused me of "damaging the property." He was incensed and advised that I "take him to court" if I wanted to dispute the charges. Instead of being polite and discussing the charges, he was aggressive, argumentative, and extremely unpleasant. This is not how I expect to get treated after spending days cleaning an apartment, paying to have the carpet professionally steam cleaned, and paying for a full month's rent even though I was not occupying the unit.
    I would not advise anyone to rent from PARK Holdings LLP including the Cascades II building. They are rude and unreasonable, and have terrible customer service.
    - Lisa A.
  • C
    Cable One Inc
    The irrigation people were installing some lines and one of their guys nicked the cable. Apparently it was not buried deep enough by the cable company. When we came home we had no phone, no TV, and no internet. Our landscaper from Oasis Plantscapes, who hired the irrigation people, was useless and basically I was the one who had to resolve it even though I had nothing to do with the damage. We use the internet for remote access to our work computer, so this was kind of a big deal.
    The irrigation people (NTM) were in the process of black taping the cable when I came home from lunch. I had my doubts that would work. There was a CableOne truck down the street. I suggested NTM talk to them about it and I believe they did.
    Anyway, when we came home from work the cable had been repaired, buried and seems to work okay for now. We were totally without service for 2 nights. We'll see how long the repair lasts.
    Just as an aside: We have had this service for about 9 months and it has been fine so far. The biggest complaint is the limitation of available TV channels. Most of the premium movie stations play the same ones over and over. We were used to Comcast Xfinity in California where they had on-demand selections, with tons of movies, and a greater amount of PPV as well. The internet speed is not quite as fast here either, although it is acceptable.
    - Bob S.
  • A
    Midcontinent Communications
    They have been excellent. Anytime I have had problems with any of the services, they came out to fix it without any charge. When we first moved in, we had a lot of issues and they finally traced it back to the box outside by the street and they did everything in the house to check everything.
    - Tom W.
  • A
    Nodak Supply
    It was a good experience. There wasn't any charge of dollars because it was under warranty. They have long term employees that are knowledgeable. Their repair of appliances has been reasonable. In some instances they are willing to come out to the house. They are very honest.
    - James M.
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Professional Services in Fargo

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