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Car Washing reviews in Casselton

  • C
    In the spring, I purchased a pre-owned '08 Saturn Aura.  It was a good deal, however its downfall was that it was owned previously by a smoker, so it had that "smoker's smell" to it.  We called a couple places to get estimates for an interior detailing and ended up settling with Auto Spa.I dopped it off in the morning, and it was ready by 5pm.  What we expected them to do (deep-clean the upholstery and carpeting to alleviate the odor), I believe they did.  A week later and it is much better than it was before.  I was told that if I wasn't satisfied, I could come in after a couple weeks and "ozone" the car for another $60-70.  What disappoints me most about my experience, however, is that while there ... they busted my glove box.  When they called my wife to tell her the car was ready, they asked her if she knew the glove box was broken (it wasn't when we brought it in).  When I arrived to pick it up, the dash-trim component of the glove box was in three pieces.  The owner explained to me that they opened it to clean it, "heard a snap", and then a piece broke off.  Then he further explained that it "wasn't their fault" and that he wouldn't be covering the cost of a replacement.  He did offer to sell me a new glove box from Luther at his cost, $150.  Thanks.  I ended up finding a salvage box on eBay for $75. My guess is that, to clean it, they (by accident or foolishness I don't know) tried to open it further than it was physically meant to be opened ... and in doing so shattered the hinges.  In any case, though the employee "heard a snap", at which point it broke, it "wasn't their fault" and they refused to cover the replacement cost (didn't even offer half or admit it was an accident). This review is unfortunate, because the owner seemed like a legitimate guy aside from this debacle.  I couldn't in full faith recommend this place.
    - Joshua K.
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Car Washes in Casselton

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    2202 2ND AVE E
    West Fargo, North Dakota