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Hvac Repair reviews in Bismarck

  • A
    This was for new construction with wiring and electrical and all that stuff.  We felt the price was reasonable. They were timely. When we had something that needed to be done they were out there. They explained everything that they did. If there was a mix-up on the product that was out there they fixed it really quickly. I would use them again. They were very neat. When I needed to get ahold of them they were very accessible. Any questions I had or concerns I had, they had time to explain with what they suggested or why we should do it that way. With the whole building thing, you put some stuff in and you have to wait. Then you put something else in. When it was time for them to their job and do what they needed to do they were there.
    - Jacqueline E.
  • A
    It went amazing, they were very efficient, friendly. They cleaned up after they finished. Tom showed up to see how things were going, went through everything with me Awesome customer service. It's been a while since I seen customer service like this. I highly recommend Bismarck Heating & Air. They did such a good job. I'm really happy with the work and how they treated us.
    - Dan I.
  • A
    The work done was great. I have a very old furnace in the house I just bought, I received great serve, great advice and no pressure to having to buy anything right now. If I could remember the guys name that came out I would mention him by name as he was outstanding.
    - donald d.
  • A
    It was very very good. I was comfortable with what we paid. They called us back within 10 minutes of calling and then he told us he was on another call and he would be gone for an hour and a half. He was here in 45 minutes. He was great ant keeping in touch. He was professional. We were very please and they were punctual. He called when he was on his way over and he suggested we turn on and off our beaker. He tried thing to help us over the phone.
    - Joy K.
  • A
    Overall went very well. Got three quotes, A-1 wasn't the lowest, but was very close. Our house has a unique floor plan, and they had a good idea of putting in a return air duct that was badly needed downstairs to help with air flow. Was the only company that didn't try to sell an overpriced HEPA filter. Includes working in a very tight space and moving and reinstalling water heater that was in the way. Tracked in a little dirt and put in a ding in the floor and door but that stuff happens no matter who does it (I do it all the time).
    - Mitch W.
  • F
    We were not happy with the service. They had been trying to fix the air conditioner for three years. They could have replaced it when I told them to three years ago. They gave me a new one and it didn't work. They thought I was stealing the Freon.
    - Trish B.
  • D
    We scheduled an appointment with Bismarck Heating and Air to do clean our furnace and make sure everything was working before it got cold. The tech "cleaned" and inspected the furnace and tested it out. He said everything was good to go and left. About a month or so later, it go cold enough to turn the unit on. I adjusted the thermostat and heard the fan kick on, less than a min later I heard the furnace turn on and went about my business. About 10 minutes later I realized that our house wasn't getting any warmer. I checked the thermostat and made sure that I had it set correctly. Even though I had the thermostat set to 68 and it was reading 65 the furnace wasn't on. I went down to the utility room to double check and it was indeed off. I tried resetting the breaker and playing around with the thermostat. The fan would occasionally turn on and the furnace would ignite briefly, but nothing but cool air ever came out of the vents, and everything would shut off after a few minutes. I called Bismarck Heating and Air and told them that they hadn't done their job. They said they could send someone out after the weekend, but that I would have to pay for another service call. I called River City Heating and Air instead, and they came out the same day. I didn't tell them that someone had already worked on the furnace, just that it wasn't working properly. The tech said that some part (maybe the thermo coil?) was dirty and cleaned it. I set the thermostat and everything worked immediately. I've been very happy with River City's work.
    - Stephen W.
  • A
    The service was prompt. Fixed relay switch, but also found motor wasn't performing properly and would probably go out soon. Since unit was so old, they brought owner out of retirement to evaluate; he said he probably installed the unit in the 70's. They replaced motor and also did a Freon check and found it to be 1# down, but had to use old style Freon, which was expensive, but fixed the unit like new. Since the unit was so old, they did not try to sell me a new style, reason; they don't make them like mine anymore. Very impressed with company and repair promptness.
    - Ed R.
  • A
    I called Northern Plains Heating and Air to come to my residence and give me a quote on installing a furnace and central air. Adam came out the same day and I had a quote the next day. One week later their service department installed the new system. The installers did a very neat job and we are very happy with their work. I had also called two other contractors for a quote but their sales department never even returned my call.
    - Dennis G.
  • F
    Not good. I called to have sales come to my home and give me a bid on installing a furnace and central air system. My call was never returned. I contacted Northern Plains Heating and Air and they were out the same day.
    - Dennis G.
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HVAC Contractors in Bismarck

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