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Deck Building reviews in Bismarck

Real People ~ Real Reviews ~ Real Results

  • Elated with the look and functionality.  The size is ample and  we have had many people drive by and stop to look at the deck or comment on how unique and attractive it is.  The builders were respectful, courteous and good about cleaning up after construction.  We appreciated the collaborative effort on designing a deck that met our needs.  Weather presented challenges at times but the employees stuck it out and worked at times when I would not have expected them to.  Good communication and most important, high-quality work.  We love our new deck!
    - Connie M.
  • I had 3 things I needed done. I already had lined up someone who would install a new deck on my home and replace a patio door, but they couldn't install a roof over part of my deck. That's where Regal Homes came in. Nate met with me about the roof project and offered to work with the deck builder to incorporate the footings, etc into the deck that was being built. Numerous times Nate was going to get me the bid or meet with his builder to discuss my particular building needs. Since things have gotten so delayed I have now lost my builder for the deck. Regal Home's was going to do the footings right away so then the guy could build the deck around them. They would come back later and then do the roof part of this project. Even after that I talked to Nate about them doing the whole project now which he was open to. I had read Regal Home's good review on Angie's list regarding quality of work and Nate promoted his builder's quality of workmanship. While they "may" do quality work, it doesn't matter if the guy upfront doesn't do a good job in following through on deadlines and things that have been discussed with the homeowner. There was one point in our discussion also where there was resistance for doing the roof the way I wanted. I've called Nate numerous times and he has not returned my phone calls. At one point I called another estimator with the company and he was not happy that Nate was getting back to me. They obviously have some things to work out in their company if they want to have a good reputation. I'm frustrated and now left without a deck on my home going into the winter.I also lost the builder of my deck because of this situation. As I was in the flood of 2011, I have many more projects that need to be done, and I was hopeful that Regal could have helped me with other ones as well. I'm still hopeful there has to be some businesses out there that follow through on what they say, do good quality workmanship and are respectful enough to communicate with you. Extremely poor communication skills with this company.
    - Jeanne K.
  • Thanks to James my backyard was transformed from a dreadful blah area to my own private haven. I have received so many compliments about the fence form neighbors walking by and my friends absolutely love to come over and lounge with me in my new backyard sanctuary. I will definitely be calling James again for any work that I need done, he seems to do it all. He as nice, polite, prompt and most importantly affordable!
    - AJ V.
  • Didn't bid per what we wanted, then set footing larger than we agreed upon.  He did offer to redo them (would have delayed it another 3 days) and was slower on the building than said, he said 2 days, took 5 after footings set.  He blamed it on the lumber company as he had to wait for more materials since he screwed up the size.  Charged us for the extra materials and bigger deck.  Didn't have any vision as to how we wanted the steps (gave him a drawing).  We told him to put materials on our credit card, the lumber company put it on under his account so we don't have all itemized billing and the bill was $1000 more than what we have receipts for and since it's under his account they won't give it.  He pretty much said since we like the deck and like the size we're screwed.  OK, we do like it but would sure like to see what we paid for.  He won't return calls now so are going through dispute with credit card company.  I had also asked him to leave the left over screws and lumber, he didn't.
    - Betty M.
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    - aloha r.
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    - Jean K.
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    - Nettie M.
  • They came out and told me they couldn't give me a bid. I was not happy with them.
    - Scott G.
  • Beautiful and others want them to do theirs in our development.
    - Steve R.
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Deck Builders in Bismarck

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