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Pet Care & Health reviews in Winnabow

  • A
    PAW PETTERS OF LELAND, NC

    I love Paw Petters.     I noticed them at my neighbor's home walking their dogs, so I inquired about their services.   The owner came out to my home with one of her staff members to provide details and determine my needs.   She provided references and a folder with other details.  Since May 2016, I have used them on 3 different occasions to care for my dog (100+ pound lab-mix).   I have been more than satisfied every single time.   They walk the dog, play, administer meds, feed, check locks/lights, will pick up mail or trash cans.    I get a detailed log with check marks and comments for every visit (much like your child gets from daycare).   I am confident they are treating my dog as I do, maybe even better :)        I receive text updates during each of their visits to my dog.   I will continue to use their services and recommend others in the Brunswick County area to do so as well.  


    - Christopher D.
  • F
    Sea Peace Pet Grooming
    The "technical" aspects of the grooming went well BUT unfortunately, I can't say the same for the nasty attitude of the Owner/Manager.
    She is the most unfriendly, obnoxious, hostile person in what is supposed to be a highly personal service, namely handling and grooming our dog, who is our baby.
    We have been using Sea Peace Pet Grooming for nearly a year, since we moved to the Wilmington area.
    Since our dog is a rescue, having severe anxiety issues with other dogs and being on daily Prozac prescription as a treatment, due to abuse and abandonment prior to when we rescued him from the New York City Kill shelter, he needs to be exposed to other dogs as little as possible.
    We have requested from the very first visit to Sea Peace to please groom him with as little delay as possible and have been bringing him there right at the opening of the salon at 7:30 AM, as they told us if he came early, he would be handled quickly and we could pick him up around noontime.
    The last time we brought him there, we missed being 1st through the door, but he was there by 7:45 AM and I was told he would be ready shortly after noon.
    When I called around noon to find out the time, I was told he would be ready around 3 PM and when I asked why a 3 hour grooming treatment would suddenly now take 7 hours, I was told it was because he wasn't 1st through the doors.
    I asked to speak to the manager and explained once again about his anxiety issue and needing to not make his treatment more  stressful than necessary. The manager sounded annoyed and said they will get him ready in another hour.
    When I came to pick him up, she "reprimanded" me for not being satisfied to get him back at 3 PM and said that was because of not being 1st. through the doors.
    We thought the incidence was over and by bringing him back for grooming they would appreciate the business and treat us with respect and try their best to handle Coco with the least stress on him as possible.
    Well - GUESS AGAIN - the owner/manager's attitude not only didn't improve, it actually got worse.
    I got Coco in the salon at 7:30 and was the very 1st dog on premises.The groomer who was there to accept him, told me they would call an hour before he was ready and I assumed it would be around noon for a pickup. Well -  GUESS AGAIN - the owner/manager call at 11 AM and asked if we could pickup Coco at around 3 PM, as one of their groomer could not come to work. I was foolish enough to ask why Coco could not be handled as a priority due to his anxiety condition and I got a terse reply that would be too difficult for them, to which I said that I really wanted him to be handled as a priority and not be held for 6+ hours. In a voice with some real annoyance and attitude, I was told he would be ready at noon.
    When we came to get him a little after noon, the Owner/manager told me it would be $77. opened the door to let Coco come to us, took my $80., gave me $3. change WITHOUT saying "Thank You" and turned around and disappeared into another room.
    From now on we will find another groomer for our dog, who may not be as good a groomer but will treat our dog more promptly and more concern for his health and more respect and customer service toward us.
    - Robert B.
  • C
    LELAND VETERINARY HOSPITAL

    First time using this groomer.  Provided a picture of what they looked like from a previous groomer, and a receptionist relayed my instructions to the groomer.  The groomer never came out to meet me or my dogs, or to even ask how I wanted them to look.  Groomer did a decent job, but not the best.  Two days later, one of my dogs developed kennel cough, which ran its course and subsided on its own.  Will not take my dogs back there again for grooming.


    - Sandra R.
  • A
    PAW PETTERS OF LELAND, NC
    Paw Petters has been taking care of my pets for at least 3 yrs. I wouldn't think of calling anyone else. They're wonderful caring people. When one of my pets passed away, Shar was among the 1st people I called. When I shared the news with her, we wept together. I wouldn't use anyone else!!
    - Nancy M Z.
  • A
    Splish Splash Dog Wash
    unknown
    - SUZANNE D.
  • B
    LELAND VETERINARY HOSPITAL
    unknown
    - Elwood C.
  • A
    CAPESIDE ANIMAL HOSPITAL
    .
    - Francine B.
  • A
    Dogtrain Inc
    unknown
    - Teresa M.
  • A
    CAPESIDE ANIMAL HOSPITAL
    It went very well.
    - Robert B.
  • C
    Trumbull Animal Hospital
    unknown
    - Anneliese d.
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Pet Care Providers in Winnabow

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