Precision Garage Door Service

A 4 Reviews

Founded 2006 •

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Licensing

No License Required for Trade
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Hours

Sunday
Open All Day
Monday
Open All Day
Tuesday
Open All Day
Wednesday
Open All Day
Thursday
Open All Day
Friday
Open All Day
Saturday
Open All Day

Company Contact

1930 Castle Hayne Rd #180

Wilmington, NC 28401

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Description

Same day/24-hour emergency service available. The highest quality garage door parts and accessories available in the garage door industry. Certified technicians, fully stocked trucks. Precision Door Service has more than 20 years of professional experience in garage door installation and is committed to customer satisfaction. We do top quality work at an affordable price....

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4 Total Reviews
Reviews by Rating
A Rated
3
B Rated
0
C Rated
0
D Rated
0
F Rated
1
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garage doors (4)
Showing 1-4 of 4 reviews
A

RATED

10/03/2020

Good. Technician showed up on time and completed the job in a timely manner.

DESCRIPTION OF WORK
Two torsion springs replaced. Some other adjustments and lubrication of garage door.

CATEGORY garage doors

COST $331.99

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 08/26/2020

SERVICE PROVIDER RESPONSE

Thank you for this feedback! We're so glad to hear that you're pleased with the service! Best regards, Michelle Moss, Precision Garage Door Service
A

RATED

02/01/2020

Got full review of system. Isolated issues and did tune up. Got great review of how to perform yearly maintenance to save money. Got quote on full replacement if needed in future. Very fast response and appointment setup. Timely arrival. Erik was pleasant and knowledgeable. Would recommend.

DESCRIPTION OF WORK
Diagnostic of Garage Door Problem

CATEGORY garage doors

COST $150

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 02/01/2020

SERVICE PROVIDER RESPONSE

This is great to hear and we thank you for the feedback! We sincerely appreciate your business and recommendation! Best regards, Michelle Moss, Precision Garage Door Service
A

RATED

01/31/2020

Erik and Adam called to confirm the appointment, arrived promptly, immediately got to work. They reviewed my complaints and did a full inspection of the door. They identified safety issues and were very thorough in providing options for resolving my issues. I was very pleased with the knowledge and expertise they provided. Would definitely recommend!

DESCRIPTION OF WORK
Door was loud and seemed unbalanced

CATEGORY garage doors

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 01/31/2020

SERVICE PROVIDER RESPONSE

Thank you for this feedback! It's great that you're happy with the service and found the technicians to be knowledgeable and prompt. We sincerely appreciate your business! Best regards, Michelle Moss, Precision Garage Door Service
F

RATED

08/17/2019

See above comment--they do not honor your advertised deal!

DESCRIPTION OF WORK
This company says they do not hoor Angie's List $39 special maintenance deal!

CATEGORY garage doors

WORK COMPLETED ON 08/17/2019

SERVICE PROVIDER RESPONSE

Hi Mr. [Member Name Removed] - Sorry about the trouble you had trying to set up the appointment. The issue has been fixed internally, however I know it was frustrating for you. We are glad we were able to get in touch first thing the next morning and send Matt over to complete your garage door tune-up. Thanks for giving us the opportunity to make things right. Sincerely, David Jones, General Manag...

    Services Offered

    Repair and Replacement of Garage Doors & Panels, Openers, Parts & Accessories, Keypads & Remotes, Broken Springs, Cables, Worn Rollers. Sales & Installation.

    Services Not Offered

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    General Information
    Free Estimates
    Yes
    Payment Options
    Visa, MasterCard, American Express, Discover, Check, Financing
    Senior Discount
    5%
    Emergency Service
    Yes
    Warranties
    Yes