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Locksmith reviews in Wilmington

  • A
    Eric came out two days before the work was done to look things over, as our house was built in 1948... The day of the work went very well. Took less than 2 hours. Professional, courteous and did a great job. Would definitely hire again.
    - Pierre M.
  • A
    The replacement of the door knob and deadbolt were easy. When he went to install the door closer, there was nothing to mount it to besides drywall. He had to tear the door molding and install a 2x4 to mount the closer to. At first I wasn't too happy, but he did a fabulous job and the closer works wonderfully!! He cleaned up and was respectful when I had customers. Would definitely recommend and use again!
    - Trudy R.
  • A
    Read the good reviews on Angie's List for this company, so when I was having trouble with a deadbolt lock we haven't used for many years,  I gave them a call.  The person who answered walked me through how to get the lock working again with the aid of some WD40.  Very good experience! 
    - Spencer W.
  • A
    We recently purchased a home in Wilmington and wanted the locks on all of the exterior doors replaced.  We are new to the area, so I asked several people about locksmiths and then went to Angie's List to read reviews before choosing a company.  Island Lock & Key seemed like one of the best - and I have to say that they lived up to their excellent reputation.  Scott, the owner of the company, was professional, on time,  and did a great job.  Plus, the price was very reasonable.  We will absolutely use their services again and I can not recommend them highly enough.  Very happy with this company!
    - Barbara D.
  • A
    Steve is absolutely wonderful!!  He responded quickly to our inquiry and came out timely to give us an estimate.  Knowing that we had lost our house key somewhere in the vacinity of the house he came right back out on a Saturady to do the work, at no extra "weekened charge".  He installed new deadbolt locks on two doors and made us extra keys.  But most impressive...  We have a house that is more than a hundred years old.  One of the old doorknobs/locks had not worked in years and we did not think it could be repaired.   Steve got it working again!!!  Experience sure makes a difference!!   Steve is not only knowledegable, he is a pleasure to work with.
    - Celeste S.
  • A
    A neighbor recommended Gallian Lock & Key to us.  He was doing some work on her house and offered to come to ours and give us an estimate of the work, which he did.  I liked him immediately and he gave me some information on how secure our home system already was.  He wasn't trying to sell me anything, which I appreciate.  We set up an appointment for the next week.  Steve arrived right on time, went right to work and was done in a half hour or so.  He cleaned up after himself and was totally professional.  Our invoice was for slightly less than his quote.  Super nice guy, excellent work.  He has a client for life here!
    - Priscilla L.
  • A
    I received a referral about a year ago from Sentinel Security Co. to use Island Lock & Key. I didn't have the need until recently, but when I did, I didn't hesitate to call them. I called on a Thursday morning and Scott Cheatham's wife answered, took my information, and said Scott would call back later that day. He did and answered all my questions. I was curious to know whether I buying the lock hardware from him would be any better than buying it from Lowe's or Home Depot. He very honestly told me it would be about the same price, maybe a few dollars cheaper one way or the other. He recommended Schlage over Kwikset if I were buying a standard consumer grade lock, and suggested Atlantic Appliance & Hardware on Kerr if I wanted to consider a higher quality lock. He told me to call once I had the hardware and set up an installation appointment with him. My wife and I purchased the hardware that night. The next morning (Friday) I called to set up the appointment and spoke with Glenn Long. Glenn said he could do the installation that afternoon and we arranged for him to call me with 30 minutes notice so I could meet him at the house. He called around 11:30 and I met him at the house at noon. The installation took about two hours, including one trip Glenn needed to make to pick up a different tool (one of our doors was a little unique and he preferred to use the correct tool rather than try to make do with the one he had). Glenn was very professional and vacuumed up after himself inside the doorways. Upon finishing and presenting me the invoice he told me he nicked the paint on the front door and was giving us a discount on the price to compensate. He showed me the nicks and they were very minor, and the small discount he gave us was very appropriate. He then made us two duplicate keys at no additional cost.
    I would definitely use Island Lock & Key again and would happily recommend them.
    - David G.
  • A
    He answered the phone as soon as I called to inquire!  He was courteous and on time at my home and he works on Sat.!!
    He is professional and did great work.  I would call him again.
    - Sherry S.
  • F
    Although we did not use this provider, I am rating him because of his lack of knowledge of what we needed. We had purchased a keyless coded lock system that we needed installed on our door to replace the standard lock and key. He had never heard of it but he said he would research it and get back to us. We called Island Lock & Key and he knew exactly what we were talking about. Gallian Lock never called us back.
    - Sandra D.
  • A
    We first used Steve Gallian about four years ago after reading positive reviews on Angle's list.  Now, it would be hard to consider any other locksmith.  His competency level is off the chart, but equally important is the fact that  we have complete trust in Steve.  When someone is keying the locks to your home, you need to feel confident that the individual is trustworthy in every respect.
    Steve isn't someone who shows up, does the most expedient thing possible and then takes off.  On this occasion, we had a complicated problem because the previous homeowner had installed locks from overseas that are not replaceable.  Putting new locks on, cutting new holes, etc was going to be a major task at a cost that we didn't want to even consider.  Steve spent some time looking at every piece and then said, "I think I can just special order new cylinders and that will take care of the issue."  He also noted that many foreign locks are longer (requiring a longer key) and that causes issues.  Within a week, we had three new cylinders instead of several thousand dollars worth of new locks and we could at last get into and out of our doors easily!  
    On today's follow-up visit, several months later, he oiled two of our locks and made 4 new keys for us.  From now on, we won't bother with getting replacement keys from anywhere else!

    - Abigail C.
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Locksmiths in Wilmington

Companies below are listed in alphabetical order.

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  • Lett's Taxi

    1740 Airport Blvd
    Wilmington, North Carolina

    5322 W 79th St
    Indianapolis, Indiana