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Lawn Mower Repair reviews in Wilmington

  • F
    Ilm Small Engine Repair
    He takes a quick look and tells me that this carburetor cannot be taken apart but needs to be replaced as a whole. Never mind that there exist a number of videos online that show exactly that and that repair kits are being sold with spare parts for this carburetor, but fine. I agree for him to order a new one and replace the old one. Something like 4 (!!!) days later, he calls telling me that the carburetor can actually not be ordered from his supplier and asks if it was OK if he just threw away the mower for me. What???? So, I order a new carburetor from PartsTree (together with the repair kit, in case I'll ever have the drive to clean and rebuild the old one) and exchange the part myself. Yes, it did take me a while but I learned something along the way and the lawn mower now works again without any problems.
    - Judith G.
  • A
    Ilm Small Engine Repair
    James was great to work with. In We have a husq varna ZTR mower that had a problem with the deck not engaging. James suggested that we replace the switch first before going to more expensive repair option. We bought the switch and the problem wasn't corrected. I called James and they picked it up on a Thursday and I had the mower back on Tuesday. This included diagnostics, ordering parts, repair. They did a great job and communicated throughout the process. Their service included pick up and delivery as well. If you need equipment repaired, use James. You won't regret the experience.
    - Kevin M.
  • A
    Ilm Small Engine Repair
    I called James on 7/14/15 and was able to take it to him that day. He called me this morning (7/15/15) to say that his work was completed and that the motor was running fine. I was able to pick it up this morning and he gave me a refresher course on how to start the machine properly - which was great because it has been so long since I've used it. He charged $30.00 which is much less than I had expected for what he did. James is a pleasant person, professional and knows his stuff. I got several of his business cards when I left and will not hesitate to give them to friends and family needing service on small engines. A pleasant experience and great value overall.
    - Cathy H.
  • A
    Ilm Small Engine Repair
    I was pleased with them.  It was little expensive but he was fair about the price because he tried to cut cost but he couldn't.  He did a nice job and good service.  It was a lot of work but it was more than I expected.  The whole thing has been done about a week.  He provides good service.  I recommend him highly.
    - Peter M.
  • D
    Ilm Small Engine Repair
    I called for an estimate and provided my mower model's information. I immediately received "my condolence... that model's a booger!" "James then described what would be necessary to perform the repairs, beginning with removing the transmission. I have PERSONALLY performed the needed repair before ... and because it does not require trans. removal, I questioned and verified that he was referring to the correct model. He assured me he was correct and that I could bring the mower in so he
    could check it out. I asked if he would provide an estimate over the phone.... he told me $325, not including pick-up/delivery.
    NOTE: I had this done 3 years ago by Wilmington Small Engine Repairs (UNFORTUNATELY now out-of-business) who
    did a great job, at my home, for $85 including the belt.

    - Pam E.
  • F
    Honest Engine Equipment Company
    Very bad experience. I took the lawnmower in to them and although they were not friendly, a lot of their clients were professionals, which should be reassuring. They were professional in checking me in and taking the mower. They fixed it within ten days and it worked fine once. When I tried to use it again, which was something more than a month later, it didn't work. I took it back. They fixed it within ten days, and wanted to charge me for rebuilding the carburator. I pointed out that they had done that last time, and they didn't charge me. They told me to buy a better grade of gas and use a fuel stabilizer. I bought the fuel stabilizer the they offered me and bought the gas they told me to. The lawnmower worked great once. Over the winter I didn't use it and it was stored in my garage. Today I pulled it out. It didn't work. And there was a leak in the gas tank as well. I wasted money and time and felt they could not care less and implied that somehow, if their work did not hold up, it was my fault. Never again. I'm heading out to buy a new lawnmower now. Not from them.
    - Andrea D.
  • A
    Honest Engine Equipment Company
    There were customers before me, and when it came my turn I was directed to an open register where the gentleman asked my need and quickly and efficiently found the item. He advised me as to how to use the mandrel shaft installation and what to look for although he was not a mechanic himself. The incident went well and I would definitely reccommend them any time to anybody. The price of the materials were less than I had anticipated or found online and of course I saved the shipping cost by buying direct.
    - PAUL B.
  • F
    Best Repair
    Joseph at Best Repairs says he stands by his work. I bough a refurbished mower from him on Sunday, 6/16/13. Since it was Father's Day, we were headed out, so we parked the mower. On Monday, I went out to cut the lawn and the self-propelled mechanism did not work. The cable was stretched or broken. No problem, right? Just call Joseph! He stands behind his work!
    I called three times that day, left messages, never got a call back. On Tuesday, I called from a different number and managed to get him on the phone. He informed me it would be $30 for him to come and look at the mower, and parts would be more. I reminded him of his "guarantee" and he told me if I didn't shut up he would hang up the phone and the conversation would be over. I told him fine, I would then proceed to make sure everyone knows how he treats customers, and it would most certainly ruin his business. He then told me to suck his (use your imagination) and called me a part of the female anatomy. Somebody then grabbed the phone from him and hung up.
    - Jennifer P.
  • A
    Honest Engine Equipment Company
    Honest Engine came highly recommended--and they lived up to the advance word. At first, I was concerned that my little lawn mower would be placed in the back and not deemed worthy of attention for weeks. But the service professionals here surprised me by calling scarcely two days later (the original estimate was 2 weeks). Not only was everything done, but is was accomplished at less than the estimate. This is the way it should always be! Thanks, guys.
    - K L S.
  • A
    Port City Small Engine Repair
    Port City Small Engine Repair was recomended to me by my friend at work. I gave Bryan a call and he picked up my lawnmower for free. I have never had that kind of customer service before!! The next day he droped off my mower (for free) and the bill was super cheap! My mower runs smooth as silk now!!
    - Katherine G.
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Lawn Mower Repair Shops in Wilmington

Companies below are listed in alphabetical order.

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    L
  • Lawn Logix

    7100 grouper court
    Wilmington, North Carolina